2015 Jaguar XJ Technical Service Bulletins

469 technical service bulletins (TSBs) are on record for the 2015 Jaguar XJ. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10127293Dec 15, 2017Suspension. Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
• 10127619Dec 14, 2017Equipment. Presentation from Dealer Shop Foreman Conference Call
• 10127578Dec 5, 2017Suspension. Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint.
• 10127284Dec 5, 2017Suspension. Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint.
• 10127576Dec 4, 2017Fuel system. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
• 10127575Dec 4, 2017Fuel system. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
• 10127282Dec 4, 2017Fuel system. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
• 10127281Dec 4, 2017Fuel system. Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
• 10188506Nov 28, 2017Engine cooling. An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
• 10127111Nov 15, 2017Electrical system. The Auto Stop/Start system may be inoperative.
• 10127108Nov 10, 2017Electrical system. Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred they will be blocked from using In Control Remote features
• 10127104Nov 6, 2017Equipment. When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
• 10124197Oct 27, 2017Brakes. Issue: Submitting a Brake Noise EPQR
• 10119570Sep 25, 2017Equipment, Electrical system. Issue: Park distance control (PDC) audio tones inconsistent with visual display.
• 10119562Sep 22, 2017Body and structure, Equipment. Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
• 10119563Sep 21, 2017Transmission and drivetrain, Engine cooling, Electrical system. Situation: T he transmission may default to Neutral (N) when the vehicle comes to a stop with Auto Stop/Start active. The gear indicator display may also flash on the Instrument Cluster and on the Transmission Control Switch (TCS).
• 10119560Sep 8, 2017Electrical system. Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09
• 10119555Sep 7, 2017Body and structure, Equipment, Visibility (wipers, defrost, mirrors). Situation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs.
• 10120500Aug 31, 2017Equipment. Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.
• 10118501Jul 17, 2017Equipment, Electrical system. Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
• 10131577Jun 20, 2017Transmission and drivetrain, Electrical system. Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.
• 10131574Jun 9, 2017Engine. Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.
• 10131580Jun 7, 2017Electrical system. Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.
• 10131579Jun 7, 2017Transmission and drivetrain. Issue: Rear differential oil leak evident from the pinion seal.
• 10131578Jun 6, 2017Electrical system, Seats. Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater.
• 10131576Jun 2, 2017Wheels. Issue: Wheel stud failures (fractures).
• 10118164Mar 30, 2017Electrical system. Issue: SIM card does not latch in SIM slot or cannot be read.
• 10118153Mar 23, 2017Equipment. TCU fails activation and DTC U2109 flagged
• 10118144Feb 24, 2017Electrical system. Auto Start-stop may be inoperative
• 10110943Dec 12, 2016Engine. Situation: A 'humming' noise may be evident from the engine when the engine is idling.
• 10095351Nov 26, 2016Engine. Issue: the customer may report a noise from the engine bay. This maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. Investigation finds a concern with the primary idler pulley assembly which in some cases can lead to damage of the primary drive belt.
• 10110975Nov 17, 2016Electrical system, Equipment. When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with the RFA. This will be displayed as a red 'X' for the RFA in the SDD vehicle specification screen.
• 10095402Oct 11, 2016Equipment. "issue: when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate with the rfa. This will be displayed as a red 'x' for the rfa in the sdd vehicle specification screen."
• 10095061Sep 9, 2016Equipment. Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging.
• 10095064Sep 7, 2016Equipment, Body and structure. Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
• 10094630Aug 15, 2016Body and structure. Situation: the door pocket leather may be loose or wrinkled.
• 10094594Aug 15, 2016Equipment. Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
• 10094790Aug 1, 2016Latches, locks and linkages, Electrical system, Equipment. Issue: homelink universal transmitter not working
• 10093082Jul 15, 2016Equipment. Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
• 10093106Jul 7, 2016Equipment. Issue: centre console cup holder cover split (see attachment)
• 10093107Jul 5, 2016Engine. Situation: the engine speed may 'dip' or the engine may hesitate after an auto stop/start event.
• 10080462Jun 30, 2016Body and structure. Issue: on some xj x351 models, the front lower bumper splitter trim is working loose and / or coming adrift
• 10080420Jun 28, 2016Body and structure. Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs.
• 10097598Jun 27, 2016Transmission and drivetrain, Engine. Situation: one of the following issues may occur: • the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. • the instrument cluster has switched off after an automatic engine stop and driver exit conditions do not exist and the vehicle does not automatically restart the engine upon release of the brake pedal (note: diagnostic trouble code [dtc] p162f-00 may be stored in…
• 10080421Jun 27, 2016Engine. Situation: the engine malfunction indicator lamp (mil) may be illuminated. Upon diagnosis, the technician may find diagnostic trouble codes (dtc) relevant to the mid-catalyst and post-catalyst heated oxygen sensors (ho2s) -- p0036, p0037, p0038, p0042, p0043, p0044, p0054, p0055, p0056, p0057, p0058, p0060, p0061, p0062, p0063, p0064, p0136, p013a, p013c, p013e, p0141 , p0141, p0142, p0143, p0144, p0147, p014a…
• 10097592Jun 15, 2016Equipment, Electrical system. Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system.
• 10096912May 27, 2016Transmission and drivetrain. Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
• 10096925May 24, 2016Other or unknown, Electrical system. "when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module kvm on sdd) with a module part number of: fk7219h440 ae fk7219h440 be fk7219h440 af fk7219h440 bf sdd cannot communicate with the rfa. This will be displayed as a red 'x' for the rfa in the sdd vehicle specification screen."
• 10096920May 19, 2016Equipment, Electrical system. Situation: the auto stop/start system may be inoperative.
• 10096901May 19, 2016Body and structure, Brakes, Wheels, Seats, Steering. Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. This may be felt through the steering wheel and/or through the seats/vehicle body. It may, or may not, occur during braking.

← All problems reported for the 2015 Jaguar XJ