2015 Jaguar XJ Technical Service Bulletins

469 technical service bulletins (TSBs) are on record for the 2015 Jaguar XJ. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10096946May 16, 2016Electrical system, Equipment. "issue a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle."
• 10096944May 12, 2016Electrical system. "issue a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop/start unavailable. "
• 10096191Apr 26, 2016Equipment. Concern: a customer may report while utilizing the navigation map or while under route guidance, the vehicle’s touch screen switches off momentarily, and resets as if the vehicle were just started. A tell tale symptom might include "the system went blank momentarily, then the jaguar leaper appeared, and a few seconds later the infotainment system was operational again."
• 10096182Apr 20, 2016Body and structure. Issue: door latches being replaced when a customer reports issues with the locking, latching or soft close function on one or more doors on their vehicle.
• 10096162Apr 7, 2016Wheels, Tires. Issue: a number of instances have been reported where a loss of pressure in tyres has been observed with associated tyre pressure monitoring system (tpms) warning messages. Customers and retailers have been unable to reinflate and maintain service pressures due to leakage from the tpms valves.
• 10097003Feb 26, 2016Brakes. Excessive corrosion on vehicle brake disc friction faces which could result in brake noise and/or judder
• 10096996Feb 22, 2016Equipment, Electrical system, Tires. Tpms system mis diagnosed
• 10096992Feb 22, 2016Electrical system. Software level check for incontrol touch pro
• 10097000Feb 18, 2016Electrical system. Incontrol touch pro map download to infotainment master controller will not complete process
• 10096999Feb 18, 2016Equipment. Incontrol touch pro, radio inoperative and unable to tune or change radio bands
• 10096966Feb 16, 2016Electrical system. Kvm component protection time-out is logged
• 10096995Feb 9, 2016Electrical system. Battery terminals not fitted correctly during pdi process
• 10096993Feb 9, 2016Engine cooling, Engine. Coolant expansion tank pressure caps leaking
• 10096965Feb 8, 2016Body and structure, Electrical system. Rear door electric sunblind not operating at pdi
• 10096953Feb 5, 2016Electrical system, Equipment. "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. • faulty generator • faulty battery monitoring system (bms) • the charge warning indicator is illuminated when the engine is running cause: the power supply is a fully integrated system that requires sdd to diagnose overall functionality robustly to make sure customer satisfaction…
• 10097023Jan 28, 2016Body and structure, Visibility (wipers, defrost, mirrors). "situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs.
• 10097031Jan 14, 2016Electrical system, Equipment. "issue. Gps antenna is being replaced and is no fault found when tested by supplier gen2.1 systems fitted to xj and xf current car position indicator will not lock onto correct location on map. Navigation will display 'gps' icon when in navigation split screen. This indicates gps not available."
• 10097029Jan 8, 2016Equipment. "issue centre console cup holder cover split (see attachment) cause insufficient retention between cup holder cover bars and substrate material. Mechanical fixings (plugs) to the leading handle bar and substrate have been added to improve the bond from vin no.v93401."
• 10097050Dec 17, 2015Equipment, Electrical system. "issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. Dtc b12cd-87 will be logged in the gateway module gwm). Cause: the ignition live input into the voltage quality module (vqm), may have a poor connection, and/or no lin circuit between the vqm & gwm."
• 10097047Dec 16, 2015Brakes, Equipment. "issue: submitting a brake noise epqr. Specifically related to front brake disc grooving causing a noise and /or judder issue. Cause: under investigation"
• 10097059Dec 15, 2015Other or unknown, Electrical system. "when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae fk72-19h440 - be fk72-19h440 - af fk72-19h440 - bf sdd cannot communicate with the rfa. This will be displayed as a red x for the rfa in the sdd vehicle specification screen. Cause: the new rfa module supplied is manufactured with pre-flashed software for ‘dual…
• 10096885Nov 23, 2015Electrical system, Equipment. "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. • faulty generator • faulty battery monitoring system (bms) • the charge warning indicator is illuminated when the engine is running cause: the power supply is a fully integrated system that requires sdd to diagnose overall functionality robustly to make sure customer satisfaction…
• 10097056Nov 13, 2015Electrical system, Equipment. "issued dec 2015. Issue the incorrect parts are being replaced when sd card read error message is displayed in the navigation screen. Cause sd card"
• 10096883Nov 13, 2015Electrical system. "situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. • faulty generator • faulty battery monitoring system (bms) • the charge warning indicator is illuminated when the engine is running cause: the power supply is a fully integrated system that requires sdd to diagnose overall functionality robustly to make sure customer satisfaction…
• 10226156Nov 11, 2015Transmission and drivetrain, Engine cooling. Loss Of Drive Or Flashing Gear Selector LED Indicator
• 10097054Nov 11, 2015Electrical system, Equipment. "issued dec 2015. Issue for vehicles fitted with the in control touch there could be a customer concern that on collection of their vehicle the correct search country has not been selected in the navigation. Action as part of the pdi process you are requested to ensure that the correct search country is selected in the navigation. This can be found by selecting “navigation – where to - address”.
• 10096881Nov 11, 2015Equipment, Engine, Transmission and drivetrain, Electrical system. "situation: one of the following issues may occur: • the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. • the instrument cluster has switched off after an automatic engine stop and driver exit conditions do not exist and the vehicle does not automatically restart the engine upon releaseof the brake pedal (note: diagnostic trouble code [dtc] p162f-00 may be stored in…
• 10096890Nov 10, 2015Equipment. "issue: delamination of cover trim cause: incorrect manufacturing process"
• 10096841Nov 9, 2015Electrical system, Engine. Address concerns with the correct operation of the ozygen (o2) sensors
• 10097053Nov 6, 2015Electrical system. "issued dec 2015. Issue vehicles battery claims for battery discharged. Cause the battery storage process has not been correctly followed upon vehicle delivery and following a pdi."
• 10203423Nov 4, 2015Wheels. Wheel Stud Overload Failures
• 10096888Nov 4, 2015Equipment, Wheels. "issue: wheel stud failures (fractures). Cause: overload fracture due to incorrect torque being applied or incorrect process application and sequence being applied to the wheel stud following wheel removal and refit."
• 10096887Nov 2, 2015Engine, Electrical system. "situation: to address concerns with the correct operation of the oxygen (o2) sensors, updated engine control module (ecm) software is required on the models, engine variants, and vehicle identification number (vin) ranges as listed in the affected vehicle range.
• 10096844Nov 2, 2015Equipment, Engine. "situation: one or more fo the following issues may be evident when using the smart key: • engine fails to crank; • 'smart key not found' message displayed in the instrument cluster; • vehicle may not unlock / lock when using passive entry or when pressing a smart key button. Cause: this may be caused by a 'lock up' of the keyless vehicle module (kvm)."
• 10096829Oct 30, 2015Equipment. "situation: the interior electrical switches and/or center division trim panel may show signs of peeling or are sticky to the touch.
• 10097086Oct 29, 2015Electrical system. "issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. Dtc b12cd-87 will be logged in the gateway module gwm). Cause: the ignition live input into the vehicle quality module (vqm), may have a poor connection, and/or no lin circuit between the vqm & gwm."
• 10097084Oct 29, 2015Engine cooling, Engine. "issue: the customer may observe a mil in the instrument cluster relating to the engine system (check engine light) and one or more codes stored in the pcm relating to heated oxygen sensor (ho2s) in the exhaust system.
• 10097083Oct 8, 2015Body and structure. "issue: on some xj x351 models, the front lower bumper splitter trim is working loose and / or coming adrift cause: under investigation"
• 10096759Sep 29, 2015Engine. "situation: the engine malfunction indicator lamp (mil) may be illuminated. Upon diagnosis, the technician may find one or more of the following diagnostic trouble c odes (dtc ) stored in the engine control module (ec m): p043e-00, p0442-00, p0447-00, p0496-00, p2401-00, p2402-00, p2403-00, p2404-00, p2406-00, p2407-00, p240a-00, p240c -00, and/or p240c -85.
• 10096747Sep 29, 2015Engine, Fuel system. "situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. The noise may be more noticeable when the engine is at idle speed and when the engine is cold. Cause: this may be caused by a noisy high pressure fuel pump outlet valve."
• 10096758Sep 28, 2015Electrical system, Brakes, Body and structure. "situation: the front and/or rear parking aid system may be inoperative. Cause: this may be caused by a corroded wiring harness at the front and/or rear bumper harnesses."
• 10096748Sep 28, 2015Body and structure. "situation: a 'creak' noise from the door may be evident while driving at slow speeds. Cause: this may be caused by friction between the door seal and the paint."
• 10096786Sep 18, 2015Electrical system. "issue only applicable to software versions 30.3 (gen 3) fk72-14c104-af and 29.3 (gen 2) dpla-14c104-ag when checking for fault codes logged in the kvm (keyless vehicle module) also known as the rfa (remote function actuator) f000- 63/u3000-63, control module - circuit/ component protection time-out is logged. Cause this dtc is set when the kvm has gone through a “self reset”"
• 10096760Sep 16, 2015Suspension, Exterior lighting, Electrical system, Brakes, Equipment. "situation: the air suspension system warning light may be illuminated and the air suspension system may be inactive. Cause: this may be caused by specific damage to the air suspension system compressor connector and compressor."
• 10096782Sep 3, 2015Equipment. "issue jaguar are currently investigating body control modules (bcm) and remote function actuators (rfa) replaced for a non-start condition. Following supplier analysis the modules have been categorised as ""no fault found"". Cause currently under analysis."
• 10096681Aug 31, 2015Electrical system, Equipment. "situation: an issue has been identified on a limited number of 2015 model year xj (x351) vehicles where the software for the integrated audio module (iam) and touch screen requires updating. Action: retailers are required to hold only affected new vehicles that are within your control and refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework action detailed in this…
• 10096652Aug 27, 2015Exterior lighting, Equipment. "situation: the adaptive front lighting system (afs) warning lamp may be illuminated/flashing on the instrument cluster. Upon diagnosis, the technician may find diagnostic trouble codes (dtc) b1d64-87 and/or b1d65-87 stored in the headlamp leveling control module. Cause: this may be caused by a software error within the headlamp leveling control module."
• 10096642Aug 25, 2015Transmission and drivetrain. "situation: an oil leak may be evident from underneath the vehicle or discovered during routine service. Cause: the cause may be unknown."
• 10096699Aug 24, 2015Equipment. "issue b1412-96 being flagged in the gateway module cause under investigation."
• 10096700Aug 21, 2015Electrical system, Equipment. "issue the message ""radar sensor blocked"" appears in instrument pack display. If blockage occurs while acc is being used, “driver intervene” and/or ""radar sensor blocked"" message will appear on the cluster and dtc c1a67-97 is also set. Blockage can also occur when acc is not being used. Cause ""radar sensor blocked"" indicates that the adaptive speed control system's visibility has been reduced due to an…

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