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SuspensionPart report

2004 Jaguar XJ8 Suspension Problems

Complaints
17about this part
Share
31%of 54 total for the year
Median mileage
66,480miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 17 complaints about the suspension of the 2004 Jaguar XJ8, 31% of the 54 complaints for this model year. Where a mileage was given, the median is 66,480 miles. 1 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The airbag light came on with only 54,000 miles on this Jaguar, that is not normal as I have owned Jaguar cars for 3 decades. Also the air suspension failure occurred at 55,000 miles which is the current mileage and the car was parked for two weeks without any movements. This vehicle drives less than 3000 miles a year now and I'm super disappointed in this factor where as my wife's mercedes s500 with 139,000 miles on it has no issues on it at all.”

NHTSA complaint #11181222, filed 2019-02, 55,968 miles

“I have this beautiful that I can't drive because of suspension problems. Vehicle too low and suspension fault warnings came on. You'd think by now that Jaguar would have recalled these vehicles and fixed the problem. I cannot belive a car that costs this much has such problems. My GM truck with over 300,000 miles - I purchased it brand new - doesn't have nearly the amount of issues this jag does.”

NHTSA complaint #10644848, filed 2014-10, 78,000 miles

“On 01/04/10, car showed vehicle too low warning. I called the dealership and was told to let the car warm up which I did and warning disappeared. Warning appeared each day & I let car warm up each day to correct. On 01/08/10, additional warning air suspension faulty appeared and vehicle's front end was very low too the ground. I called dealership and was told to immediately stop driving and have car towed in b/c the struts had failed and could cause the tires to blow. …”

NHTSA complaint #10306626, filed 2010-02, 131,000 miles

“Took vehicle out to fuel up and drove highway to other locations. Noticed it was slightly lower on the right prior to taking it out. Vehicle started to shake on right side like tire was getting low. I had tire checked for any leaks and everything was good. On my way back home things got worse and had to slow down to nearly a crawl. Light indicator stated that car was too low (nearly dragging the ground) and the suspension fault indicator came on shortly thereafter. Fortunately, I was able to make it back to my garage without any disastrous results to myself or the vehicle. …”

NHTSA complaint #10478587, filed 2012-10, 59,759 miles

“Entering parking garage, warning light appears vehicle too low vehicle underbody scrapes on garage entrance. Had vehicle towed to my independent Jaguar dealer. He said left front strut was leaking air causing the entire suspension system to malfunction. He also informed me this normal and if I replace the one the other struts will do the same thing just a matter of time. Recommended a kit that would eliminate the air struts completely. I am forced to remove the air struts (at a cost of $3500.00) as there is no warning when this may happen again. I looked for a recall notice but found none. …”

NHTSA complaint #10434018, filed 2011-11, 80,000 miles

Suspension: other model years

YearComplaintsShare of year
2005233%
20041731%
200118%
199834%

Other parts of the 2004 Jaguar XJ8

Vehicle speed control
12 complaints
Brakes
9 complaints
Transmission and drivetrain
8 complaints
Electrical system
5 complaints
Engine
5 complaints
Engine cooling
4 complaints
Body and structure
4 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Air bags
2 complaints
Exterior lighting
2 complaints
Fuel system
2 complaints
Other or unknown
2 complaints

← All problems reported for the 2004 Jaguar XJ8

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology