2014 Jeep Cherokee Technical Service Bulletins

563 technical service bulletins (TSBs) are on record for the 2014 Jeep Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10169246Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10169245Nov 20, 2019Body and structure. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10220063Nov 13, 2019Equipment, Electrical system. RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
• 10169211Nov 13, 2019Equipment. RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
• 10220078Nov 2, 2019Equipment, Electrical system. RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
• 10169226Nov 2, 2019Equipment. RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
• 10168382Oct 11, 2019Equipment. RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method.
• 10166598Aug 28, 2019Equipment, Electrical system. Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
• 10166546Aug 28, 2019Electrical system, Engine, Engine cooling. CONDENSER, Air Conditioning If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet.
• 10166537Aug 7, 2019Equipment. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
• 10162546May 9, 2019Transmission and drivetrain. Nine-Speed Automatic Transmission (X80 Warranty Extension) This bulletin involves extending the warranty on the nine-speed automatic transmissions.
• 10224880Oct 4, 2017Visibility (wipers, defrost, mirrors). Side Window Air Deflectors There is a new (side window) deflector kit P/N released for Cherokee. P/N 82215206 is coded with usage on black trim models (sales code +MMF). Kit P/N for "bright" trim usage should be 82213940AB (sales code +MMP). Please make sure parts personnel understand the distinction between the 2 different applications before ordering.
• 10121819Sep 28, 2017Electrical system. RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and updating the radio software, if required.?Navigation Failed? message is displayed (2014 MY WK and KL with RG4). Clock does not automatically update to local time (2014 MY WK and KL with RG4). Poor or no connection to cellular network (2014 MY WK and KL with RG4). HVAC temperature out of sync with radio display (2014 MY KL with RG4).
• 10121754Sep 27, 2017Engine cooling. 3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 [email protected] Second: Kevin Refalo - Cell (248) 260-0738 [email protected] If no response in 15 minutes, proceed with repair.
• 10121784Sep 8, 2017Equipment, Electrical system. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH…
• 10224697Aug 23, 2017Electrical system, Air bags. Occupant Restraint Controller (ORC) For PF, KL or UF Vehicles ONLY: Prior to replacing ORC part numbers, please contact FCA engineering if ANY of the following Diagnostic trouble codes are Stored or Active in the ORC module: DTC: B223D-00 - OCM DTC Present DTC: B0050-13 - Driver Seatbelt Sensor-Circuit Open DTC: B0052-13 - Passenger Seatbelt Sensor-Circuit Open DTC: B00B5-13 - Driver Seat Track Position Restraints…
• 10224737Aug 10, 2017Seat belts, Brakes, Electrical system, Back-over prevention (rear camera). This bulletin involves inspecting and updating the radio software, if required. A customer may experience one or more of the following conditions. Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with…
• 10223720Jul 26, 2017Engine cooling. Cover Kit Please note that if you are attempting to get the cover kit and it is not available the gasket is available as a separate part number in the kit which is 04753095AB.
• 10223635Jul 13, 2017Equipment. This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update.
• 10219830Jun 7, 2017Visibility (wipers, defrost, mirrors). Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248)…
• 10217566Mar 17, 2017Equipment. RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb…
• 10140034Mar 17, 2017Equipment. RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb…
• 10217521Mar 15, 2017Fuel system. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump…
• 10139989Mar 15, 2017Engine cooling. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump…
• 10139978Mar 8, 2017Seat belts. Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10139985Mar 1, 2017Seat belts. Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10121893Nov 30, 2016Suspension. Front Of Vehicle Lateral Vibration During Low Speed Acceleration This bulletin involves replacing both front half shafts. The customer may describe a lateral wiggle, wobble, shake, shimmy, or shudder type vibration in the vehicle while accelerating at low speeds, typically between 16-32 kph (10-20 mph).
• 10121870Nov 15, 2016Transmission and drivetrain. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find, one or more of the following DTCs set in the PCM memory: P0116 - Coolant Temperature Sensor Performance. P0335 - Crankshaft…
• 10121858Nov 4, 2016Transmission and drivetrain. Transmission Shift And Drivability Enhancements For P0901-00. This bulletin involves performing transmission harness replacement per S55 recall.Both the PCM and TCM must be up to date for these changes to be effective after the transmission harness repair. Customers may experience a Malfunction Indicator Lamp (MIL) illumination after S55 recall TCM flash has been performed.
• 10223845Sep 27, 2016Engine cooling, Fuel system. Replace Purge Control Valve Hose This bulletin involves replacing the purge control valve hose assembly. The customer may describe a slight noise coming from the engine compartment at the purge control valve area on the engine.
• 10223856Sep 14, 2016Visibility (wipers, defrost, mirrors), Equipment. Dual Pane Sunroof and Sunshade Motor 1. Prior to ordering this part for loss of one touch function, please re-calibrate the sunroof motor per detailed instructions in Tech Connect to see if that corrects the issue. 2. 2014 / 2015 KL: Both the sunroof and sunshade motors must be at version REV 3.0.7. Motors replaced require the same level to calibrate successfully. If necessary, replace both motors to match for…
• 10223855Sep 7, 2016Visibility (wipers, defrost, mirrors). Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has…
• 10121741Aug 27, 2016Brakes. (X62) Hydraulic Clutch Master Cylinder / Reservoir Hose - 2013-2015 Dodge Dart and 2014-2015 Jeep Cherokee (Rev. A) To announce an extended warranty on the Hydraulic Clutch Master Cylinder/ Reservoir Hose on the following vehicles: ? 2013-2015 Dodge Dart (PF) ? 2014-2015 Jeep Cherokee (KL)
• 10121714Aug 27, 2016Transmission and drivetrain, Equipment. Clutch Pedal Operation X62 Extended Warranty This bulletin involves the replacement of the hydraulic clutch master cylinder and reservoir hose. Some customers may experience a reduction in clutch pedal stroke.
• 10224872Aug 24, 2016Equipment. Parts.
• 10130085Aug 24, 2016Seat belts. Occupant Restraint Controller (ORC) For PF, KL or UF Vehicles ONLY:~ Prior to replacing ORC part numbers, please contact FCA engineering if ANY of the following Diagnostic trouble codes are Stored or Active in the ORC module:~ DTC: B223D-00 - OCM DTC Present~ DTC: B0050-13 - Driver Seatbelt Sensor-Circuit Open~ DTC: B0052-13 - Passenger Seatbelt Sensor-Circuit Open~ DTC: B00B5-13 - Driver Seat Track Position…
• 10217748Aug 17, 2016Equipment, Electrical system, Seat belts. Occupant Restraint Controller (ORC) For PF, KL or UF Vehicles ONLY:~ Prior to replacing ORC part numbers, please contact FCA engineering if the following Diagnostic trouble codes are Stored or Active in the ORC module:~ DTC: B223D-00 - OCM DTC Present~ DTC: B0050-13 - Driver Seatbelt Sensor-Circuit Open~ DTC: B0052-13 - Passenger Seatbelt Sensor-Circuit Open~ DTC: B00B5-13 - Driver Seat Track Position Restraints…
• 10135124Aug 17, 2016Seats, Electrical system, Seat belts. Occupant Restraint Controller (ORC) For PF, KL or UF Vehicles ONLY:~ Prior to replacing ORC part numbers, please contact FCA engineering if the following Diagnostic trouble codes are Stored or Active in the ORC module:~ DTC: B223D-00 - OCM DTC Present~ DTC: B0050-13 - Driver Seatbelt Sensor-Circuit Open~ DTC: B0052-13 - Passenger Seatbelt Sensor-Circuit Open~ DTC: B00B5-13 - Driver Seat Track Position Restraints…
• 10129039Aug 17, 2016Electrical system. Occupant Restraint Controller (ORC) For PF, KL or UF Vehicles ONLY:~ Prior to replacing ORC part numbers, please contact FCA engineering if the following Diagnostic trouble codes are Stored or Active in the ORC module:~ DTC: B223D-00 - OCM DTC Present~ DTC: B0050-13 - Driver Seatbelt Sensor-Circuit Open~ DTC: B0052-13 - Passenger Seatbelt Sensor-Circuit Open~ DTC: B00B5-13 - Driver Seat Track Position Restraints…
• 10228154Aug 10, 2016Engine cooling. Multi-Air Actuator Assembly For 2.4 Tigershark Engine ONLY: When attempting to diagnose P Codes related to the MultiAir Unit, please note that there are multiple causes listed for each in the diagnostic procedure. This procedure must be followed to ensure the correct condition is being addressed.
• 10220270Aug 10, 2016Engine cooling. Multi-Air Actuator Assembly For 2.4 Tigershark Engine ONLY: When attempting to diagnose P Codes related to the MultiAir Unit, please note that there are multiple causes listed for each in the diagnostic procedure. This procedure must be followed to ensure the correct condition is being addressed.
• 10140198Aug 10, 2016Engine cooling. Multi-Air Actuator Assembly For 2.4 Tigershark Engine ONLY: When attempting to diagnose P Codes related to the MultiAir Unit, please note that there are multiple causes listed for each in the diagnostic procedure. This procedure must be followed to ensure the correct condition is being addressed.
• 10084060Jul 30, 2016Electrical system, Transmission and drivetrain. "flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. A small number of customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation the technician may find the following diagnostic trouble codes (dtcs) set in the pcm memory: · **p0335 - crankshaft position sensor…
• 10121677Jul 15, 2016Electrical system, Equipment, Transmission and drivetrain, Body and structure. Flash: Powertrain Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTCs) set in the PCM memory: · **P0335 - Crankshaft Position Sensor…
• 10121645Jul 7, 2016Equipment, Electrical system. Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the RFHM with the latest available software. Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (ten minutes or more).
• 10080441Jun 29, 2016Transmission and drivetrain. "rear differential or rear differential actuation motor if you are attempting to repair a whistling/high pitched noise from the rear differential area fca has released tsb 03-003-16 june 21 to address this concern"
• 10218262Jun 21, 2016Electrical system. Drivetrain Control Module (DTCM) This bulletin involves replacing and reconfiguring the Drivetrain Control Module (DTCM) with the latest available software. Some vehicles may experience a constant high pitched whine coming from rear axle area.
• 10140129Jun 21, 2016Transmission and drivetrain, Electrical system. Drivetrain Control Module (DTCM) This bulletin involves replacing and reconfiguring the Drivetrain Control Module (DTCM) with the latest available software. Some vehicles may experience a constant high pitched whine coming from rear axle area.
• 10082435Jun 21, 2016Transmission and drivetrain. "drivetrain control module (dtcm) this bulletin involves replacing and reconfiguring the drivetrain control module (dtcm) with the latest available software. Some vehicles may experience a constant high pitched whine coming from rear axle area."
• 10080203Jun 15, 2016Equipment, Electrical system. "pentastar oil filter adapter before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated service bulletin number 09-008-15.

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