2014 Jeep Cherokee Technical Service Bulletins

563 technical service bulletins (TSBs) are on record for the 2014 Jeep Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10217601Jun 14, 2016Transmission and drivetrain, Steering, Electrical system, Exterior lighting. Transmission Wiring Harness Repair Or Replacement For No Start Or Stiff Steering This bulletin involves inspecting the transmission wire harness and installing mastic patch. If rub through is visible replace wire harness. A small number of customers may experience a no start condition, stiff steering or a Malfunction Indicator Lamp (MIL) illumination.
• 10140111Jun 14, 2016Electrical system, Transmission and drivetrain. Transmission Wiring Harness Repair Or Replacement For No Start Or Stiff Steering This bulletin involves inspecting the transmission wire harness and installing mastic patch. If rub through is visible replace wire harness. A small number of customers may experience a no start condition, stiff steering or a Malfunction Indicator Lamp (MIL) illumination.
• 10080160Jun 14, 2016Electrical system, Transmission and drivetrain. "transmission wiring harness repair or replacement for no start or stiff steering this bulletin involves inspecting the transmission wire harness and installing mastic patch. If rub through is visible replace wire harness. A small number of customers may experience a no start condition, stiff steering or a malfunction indicator lamp (mil) illumination.
• 10217611Jun 11, 2016Body and structure, Equipment. Rattle/Squeak From Rear Seat Armrest This bulletin involves inspecting the rear seat cushion frame for metal to metal contact, resulting in rattle noise. The customer may describe a rattle from the 60% portion of the rear seat. Metal to metal contact may be heard in either area.
• 10140121Jun 11, 2016Seats. Rattle/Squeak From Rear Seat Armrest This bulletin involves inspecting the rear seat cushion frame for metal to metal contact, resulting in rattle noise. The customer may describe a rattle from the 60% portion of the rear seat. Metal to metal contact may be heard in either area.
• 10080161Jun 11, 2016Seats. "rattle/squeak from rear seat armrest this bulletin involves inspecting the rear seat cushion frame for metal to metal contact, resulting in rattle noise. The customer may describe a rattle from the 60% portion of the rear seat. Metal to metal contact may be heard in either area."
• 10226279Jun 9, 2016Body and structure, Seats. Rattle/Squeak From Lower Rear Seat This bulletin involves inspecting the rear seat track adjuster bar speed nut fasteners. The customer may describe a rattling/ticking noise from rear seat track(s)/seat track adjuster bar area.
• 10137065Jun 9, 2016Seats. Rattle/Squeak From Lower Rear Seat This bulletin involves inspecting the rear seat track adjuster bar speed nut fasteners. The customer may describe a rattling/ticking noise from rear seat track(s)/seat track adjuster bar area.
• 10219815Jun 1, 2016Exterior lighting, Electrical system. Headlamp Leveling Switch Position Not Correct This bulletin involves running the wiTECH function: Configure BUX Headlamp Parameters. Customers may describe that the headlamp leveling switch positions are opposite of the actual headlamp positions (Fig. 1). For example, switch down position is headlamps up and vice versa.
• 10219813Jun 1, 2016Body and structure. Active Grill Shutter (AGS): This GPOP applies to all 2014 - 2016 KL & 2015 - 2016 UF vehicles. Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494 2083 or email ([email protected]). If he does not respond within 15 minutes, please proceed with replacing AGS.~
• 10219806Jun 1, 2016Transmission and drivetrain, Equipment. ATX Shifter Assembly Description: For KL ONLY: Before this part is replaced for any issue please call John Tache on cell (248) 841-6711. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any symptoms and DTCs identified with the scan tool and document them on the repair order.
• 10218251Jun 1, 2016Electrical system. Headlamp Leveling Switch Position Not Correct This bulletin involves running the wiTECH function: Configure BUX Headlamp Parameters. Customers may describe that the headlamp leveling switch positions are opposite of the actual headlamp positions (Fig. 1). For example, switch down position is headlamps up and vice versa.
• 10218249Jun 1, 2016Body and structure. Active Grill Shutter (AGS): This GPOP applies to all 2014 - 2016 KL & 2015 - 2016 UF vehicles. Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494 2083 or email ([email protected]). If he does not respond within 15 minutes, please proceed with replacing AGS.~
• 10218248Jun 1, 2016Engine cooling. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15.
• 10218242Jun 1, 2016Equipment. ATX Shifter Assembly Description: For KL ONLY: Before this part is replaced for any issue please call John Tache on cell (248) 841-6711. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any symptoms and DTCs identified with the scan tool and document them on the repair order.
• 10139937Jun 1, 2016Exterior lighting. Headlamp Leveling Switch Position Not Correct This bulletin involves running the wiTECH function: Configure BUX Headlamp Parameters. Customers may describe that the headlamp leveling switch positions are opposite of the actual headlamp positions (Fig. 1). For example, switch down position is headlamps up and vice versa.
• 10139935Jun 1, 2016Body and structure. Active Grill Shutter (AGS): This GPOP applies to all 2014 - 2016 KL & 2015 - 2016 UF vehicles. Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494 2083 or email ([email protected]). If he does not respond within 15 minutes, please proceed with replacing AGS.~
• 10139934Jun 1, 2016Engine cooling. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15.
• 10139928Jun 1, 2016Equipment. ATX Shifter Assembly Description: For KL ONLY: Before this part is replaced for any issue please call John Tache on cell (248) 841-6711. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any symptoms and DTCs identified with the scan tool and document them on the repair order.
• 10228106May 20, 2016Transmission and drivetrain, Electrical system, Engine cooling. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs: 2015 KL Only · **P0335 - Crankshaft Position Sensor Circuit.** · P0456 - EVAP System…
• 10181471May 20, 2016Transmission and drivetrain, Engine cooling, Electrical system. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs: 2015 KL Only · **P0335 - Crankshaft Position Sensor Circuit.** · P0456 - EVAP System…
• 10141271May 20, 2016Equipment, Engine, Transmission and drivetrain. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs: 2015 KL Only · **P0335 - Crankshaft Position Sensor Circuit.** · P0456 - EVAP System…
• 10228098May 18, 2016Engine cooling. 3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 [email protected] ~ Second: Joe Lovell - Cell (734) 309-6467 [email protected]~ If a response is not received within 15 mins, then proceed with the necessary repair.~
• 10228130May 16, 2016Visibility (wipers, defrost, mirrors), Electrical system. Flash: HVAC System Enhancement This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may describe one of the following: · **The radio temperature display does not match the HVAC controller temperature display. · After a temperature slide bar movement, the radio display shows the temperature slider waiting for about three seconds and then the slide bar jumps…
• 10181496May 16, 2016Visibility (wipers, defrost, mirrors), Electrical system. Flash: HVAC System Enhancement This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may describe one of the following: · **The radio temperature display does not match the HVAC controller temperature display. · After a temperature slide bar movement, the radio display shows the temperature slider waiting for about three seconds and then the slide bar jumps…
• 10141296May 16, 2016Equipment. Flash: HVAC System Enhancement This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may describe one of the following: · **The radio temperature display does not match the HVAC controller temperature display. · After a temperature slide bar movement, the radio display shows the temperature slider waiting for about three seconds and then the slide bar jumps…
• 10228142May 11, 2016Equipment, Engine cooling. Pentastar Oil Filter Adapter
• 10228137May 11, 2016Brakes, Electrical system. Electronic Parking Brake Module Connector Water Intrusion
• 10228100May 11, 2016Suspension. Rear trailing arm/link. Customer noise issue due to loose trailing link If a trailing link is damaged or noisy, please call Steve Lin at Cell 909-569-5117 prior to removing the part. If you do not hear from us within 15 minutes please continue with the repair.
• 10220481May 11, 2016Equipment. Rear trailing arm/link.
• 10220444May 11, 2016Brakes, Electrical system. Electronic parking brake module connector water intrusion.
• 10191452May 11, 2016Suspension. Rear trailing arm/link.
• 10181459May 11, 2016Brakes, Suspension, Equipment. Rear trailing arm/link. Customer noise issue due to loose trailing link If a trailing link is damaged or noisy, please call Steve Lin at Cell 909-569-5117 prior to removing the part. If you do not hear from us within 15 minutes please continue with the repair.
• 10218303May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140254May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10219794Apr 29, 2016Equipment, Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · **Poor or no connection to cellular network (U.S. market only).
• 10138978Apr 29, 2016Equipment, Back-over prevention (rear camera), Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio…
• 10076511Apr 29, 2016Electrical system. SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and updating the radio software, if required. SYMPTOM/CONDITION: **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.**
• 10219791Apr 26, 2016Body and structure. Accessory Kit to Enhance Flat Tow Performance The customer may describe that their vehicle shakes or bounces while being flat towed. If the customer describes the symptom/condition listed above, a Mopar Accessory kit is available to improve flat tow towing behavior. Ensure that all instructions included in the kit (#K6862569), are followed during the install process.
• 10138975Apr 26, 2016Body and structure, Equipment. Accessory Kit to Enhance Flat Tow Performance The customer may describe that their vehicle shakes or bounces while being flat towed. If the customer describes the symptom/condition listed above, a Mopar Accessory kit is available to improve flat tow towing behavior. Ensure that all instructions included in the kit (#K6862569), are followed during the install process.
• 10076279Apr 26, 2016Equipment. SUBJECT: Accessory Kit to Enhance Flat Tow Performance SYMPTOM/CONDITION: The customer may describe that their vehicle shakes or bounces while being flat towed.
• 10224660Apr 22, 2016Equipment. RK4 Radio Enhancements
• 10139960Apr 22, 2016Electrical system, Equipment. Flash: RK4 Radio Enhancements This bulletin involves updating the radio's software. The customer may describe one of the following condition(s): · After initially using radio with USB, radio will suddenly not play using USB. · Track names are displayed twice in USB and Secure Digital (SD) media modes. · Intermittent audio streaming while using USB and SD media devices.
• 10076504Apr 22, 2016Equipment, Electrical system. SUBJECT: Flash: RK4 Radio Enhancements OVERVIEW: This bulletin involves updating the radio's software. SYMPTOM/CONDITION: The customer may describe one of the following condition(s): · After initially using radio with USB, radio will suddenly not play using USB. · Track names are displayed twice in USB and Secure Digital (SD) media modes. · Intermittent audio streaming while using USB and SD media devices.
• 10076283Apr 22, 2016Equipment. SUBJECT: Flash: RK4 Radio Enhancements OVERVIEW: This bulletin involves updating the radio's software. SYMPTOM/CONDITION: The customer may describe one of the following condition(s): • After initially using radio with USB, radio will suddenly not play using USB. • Track names are displayed twice in USB and Secure Digital (SD) media modes. • Intermittent audio streaming while using USB and SD media devices.
• 10224669Apr 21, 2016Transmission and drivetrain. Transmission Diagnostic And Shift Enhancements
• 10215200Apr 21, 2016Transmission and drivetrain. Transmission Diagnostic And Shift Enhancements.
• 10139969Apr 21, 2016Electrical system, Transmission and drivetrain. Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: · **P0887-00 - TCM Power Control Circuit High (Sales Codes ED6…
• 10076538Apr 21, 2016Transmission and drivetrain, Electrical system. SYMPTOM/CONDITION: Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: • **P0887-00 - TCM Power Control Circuit High (Sales Codes ED6 and EHB). • P061B-00 - Internal Control Module Torque Calculation Performance (Sales Codes ED6 and EHB).** • P0711-00 - Transmission Fluid…
• 10139956Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur…

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