2015 Jeep Cherokee Technical Service Bulletins

613 technical service bulletins (TSBs) are on record for the 2015 Jeep Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10169247Nov 20, 2019Equipment. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10169246Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10169245Nov 20, 2019Body and structure. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10220063Nov 13, 2019Equipment, Electrical system. RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
• 10169211Nov 13, 2019Equipment. RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
• 10220078Nov 2, 2019Equipment, Electrical system. RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
• 10169226Nov 2, 2019Equipment. RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
• 10220071Nov 1, 2019Engine cooling. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10169219Nov 1, 2019Engine, Fuel system. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10168382Oct 11, 2019Equipment. RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method.
• 10166598Aug 28, 2019Equipment, Electrical system. Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
• 10166546Aug 28, 2019Electrical system, Engine, Engine cooling. CONDENSER, Air Conditioning If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet.
• 10166537Aug 7, 2019Equipment. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
• 10162546May 9, 2019Transmission and drivetrain. Nine-Speed Automatic Transmission (X80 Warranty Extension) This bulletin involves extending the warranty on the nine-speed automatic transmissions.
• 10162512May 9, 2019Transmission and drivetrain. (X80) 9 Speed 948TE FWD/AWD or 9HP48 Automatic Transmissions - 2014-2015 Jeep Cherokee (KL) / 2015 Chrysler 200 (UF) / 2015 Jeep Renegade (BU) / 2015 Ram ProMaster (VM)
• 10217460Nov 29, 2017Engine cooling. 2.4L KL Cooling fan If replacing the cooling fan for a P0480 -Cooling Fan 1 Control Circuit fault code or inoperative fan, please call Sam Zarnegar at (248) 944-5703 prior to removing any parts. If there is no response within 15 minutes, please leave a voicemail, or send an email to [email protected] and continue with repair. Please include the VIN of the vehicle in all communication. Please return removed…
• 10216279Nov 29, 2017Engine cooling, Equipment. 2.4L KL Cooling fan If replacing the cooling fan for a P0480 -Cooling Fan 1 Control Circuit fault code or inoperative fan, please call Sam Zarnegar at (248) 944-5703 prior to removing any parts. If there is no response within 15 minutes, please leave a voicemail, or send an email to [email protected] and continue with repair. Please include the VIN of the vehicle in all communication. Please return removed…
• 10217497Nov 9, 2017Electrical system, Brakes, Air bags, Back-over prevention (rear camera). RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC…
• 10216316Nov 9, 2017Back-over prevention (rear camera), Electrical system, Air bags, Brakes. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC…
• 10224897Oct 18, 2017Transmission and drivetrain, Body and structure. Shifter - Automatic Transmission If a 2015 - 18MY KL ONLY is brought in with a ?Service Shifter? message on the cluster and/or the following DTCs are present indicating loss of communication with the shifter: U0103, U0103-87. Prior to beginning any repair, please call John Zbranchik at 248-576-0756 or Pablo Flores at 248-576-3972. If no reply contact Dil Weerasinha at 248-944-5967 or Jay Nagle 248-576-5657.
• 10224880Oct 4, 2017Visibility (wipers, defrost, mirrors). Side Window Air Deflectors There is a new (side window) deflector kit P/N released for Cherokee. P/N 82215206 is coded with usage on black trim models (sales code +MMF). Kit P/N for "bright" trim usage should be 82213940AB (sales code +MMP). Please make sure parts personnel understand the distinction between the 2 different applications before ordering.
• 10224878Oct 4, 2017Body and structure, Equipment. KL Gear Shift Module For 2015-2018 KL ONLY, if vehicle DTC Code P1C86-1D (PRNDL Display Current out of Range) is verified as either stored or active please contact Pablo Flores in FCA Chassis Engineering at cell (248) 979-7062. If no response in 15 minutes, proceed with repair. For additional repair see NOTES below: NOTE 1: If DTC P1C86-1D is still active after inspecting harness connections from Service Procedure…
• 10224875Oct 1, 2017Engine cooling. Customer Satisfaction Notification T12 VECI Label The Vehicle Emission Control Information (VECI) label on about 120,000 of the above vehicles may be missing emission control information. The VECI label is often used during in-use Inspection and Maintenance (I/M) testing to verify proper emissions related components. Incorrect VECI label information could result in denial of vehicle registration for the vehicle in…
• 10121754Sep 27, 2017Engine cooling. 3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 [email protected] Second: Kevin Refalo - Cell (248) 260-0738 [email protected] If no response in 15 minutes, proceed with repair.
• 10121801Sep 19, 2017Transmission and drivetrain, Engine cooling, Electrical system. Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following DTCs set in the PCM memory:P1D83 - Implausible Engine Oil Temperature Signal Received (Software…
• 10121787Sep 9, 2017Electrical system, Transmission and drivetrain, Back-over prevention (rear…. Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) withthe latest available software.A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination and/or one of the following conditions.
• 10121784Sep 8, 2017Equipment, Electrical system. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH…
• 10121770Sep 1, 2017Electrical system, Transmission and drivetrain. Flash: Powertrain Diagnostic and System Improvements AN-K4-18-20170830 Refer to China Joint Venture (JV) released document AN-K4-18-20170830, for details on this service action.
• 10224697Aug 23, 2017Electrical system, Air bags. Occupant Restraint Controller (ORC) For PF, KL or UF Vehicles ONLY: Prior to replacing ORC part numbers, please contact FCA engineering if ANY of the following Diagnostic trouble codes are Stored or Active in the ORC module: DTC: B223D-00 - OCM DTC Present DTC: B0050-13 - Driver Seatbelt Sensor-Circuit Open DTC: B0052-13 - Passenger Seatbelt Sensor-Circuit Open DTC: B00B5-13 - Driver Seat Track Position Restraints…
• 10224743Aug 12, 2017Transmission and drivetrain. Flash: Transmission Diagnostic and Shift Enhancements AN-K4-21-20170811 Refer to China Joint Venture (JV) released document AN-K4-21-20170811, for details on this service action.
• 10223720Jul 26, 2017Engine cooling. Cover Kit Please note that if you are attempting to get the cover kit and it is not available the gasket is available as a separate part number in the kit which is 04753095AB.
• 10223669Jul 19, 2017Transmission and drivetrain. Flash: Transmission Diagnostic and Shift Enhancements AN-BQ-21-20170709.
• 10223635Jul 13, 2017Equipment. This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update.
• 10219892Jun 17, 2017Back-over prevention (rear camera), Electrical system, Air bags, Brakes. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC…
• 10138916Jun 17, 2017Equipment, Electrical system. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC…
• 10219831Jun 14, 2017Vehicle speed control. Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
• 10138856Jun 14, 2017Vehicle speed control. Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
• 10219919Jun 10, 2017Equipment. Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: ? **?Navigation Failed? message is displayed. ? Navigation is inoperative or inaccurate. ? CD player will not play songs and/or locks up the radio. ? The clock will not automatically update to local time. ? The clock may…
• 10138941Jun 10, 2017Equipment. Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: ? **?Navigation Failed? message is displayed. ? Navigation is inoperative or inaccurate. ? CD player will not play songs and/or locks up the radio. ? The clock will not automatically update to local time. ? The clock may…
• 10219875Jun 7, 2017Transmission and drivetrain. Flash: Transmission Diagnostic and Shift Enhancements AN-K4-21-20170605 Refer to China Joint Venture (JV) released document AN-K4-21-20170605, for details on this service action.
• 10219830Jun 7, 2017Visibility (wipers, defrost, mirrors). Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248)…
• 10138900Jun 7, 2017Transmission and drivetrain. Flash: Transmission Diagnostic and Shift Enhancements AN-K4-21-20170605 Refer to China Joint Venture (JV) released document AN-K4-21-20170605, for details on this service action.
• 10219872Jun 3, 2017Transmission and drivetrain. Flash: Transmission Diagnostic and Shift Enhancements AN-K4-21-20170605 Refer to China Joint Venture (JV) released document AN-K4-21-20170605, for details on this service action.
• 10138897Jun 3, 2017Transmission and drivetrain. Flash: Transmission Diagnostic and Shift Enhancements AN-K4-21-20170605 Refer to China Joint Venture (JV) released document AN-K4-21-20170605, for details on this service action.
• 10217524Mar 29, 2017Body and structure. Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
• 10139992Mar 29, 2017Body and structure. Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
• 10217566Mar 17, 2017Equipment. RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb…
• 10140034Mar 17, 2017Equipment. RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb…
• 10217521Mar 15, 2017Fuel system. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump…
• 10139989Mar 15, 2017Engine cooling. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump…

← All problems reported for the 2015 Jeep Cherokee