2015 Jeep Cherokee Technical Service Bulletins

613 technical service bulletins (TSBs) are on record for the 2015 Jeep Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10218250Jun 1, 2016Transmission and drivetrain. 9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
• 10218249Jun 1, 2016Body and structure. Active Grill Shutter (AGS): This GPOP applies to all 2014 - 2016 KL & 2015 - 2016 UF vehicles. Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494 2083 or email ([email protected]). If he does not respond within 15 minutes, please proceed with replacing AGS.~
• 10218248Jun 1, 2016Engine cooling. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15.
• 10218242Jun 1, 2016Equipment. ATX Shifter Assembly Description: For KL ONLY: Before this part is replaced for any issue please call John Tache on cell (248) 841-6711. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any symptoms and DTCs identified with the scan tool and document them on the repair order.
• 10139937Jun 1, 2016Exterior lighting. Headlamp Leveling Switch Position Not Correct This bulletin involves running the wiTECH function: Configure BUX Headlamp Parameters. Customers may describe that the headlamp leveling switch positions are opposite of the actual headlamp positions (Fig. 1). For example, switch down position is headlamps up and vice versa.
• 10139936Jun 1, 2016Transmission and drivetrain. 9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
• 10139935Jun 1, 2016Body and structure. Active Grill Shutter (AGS): This GPOP applies to all 2014 - 2016 KL & 2015 - 2016 UF vehicles. Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494 2083 or email ([email protected]). If he does not respond within 15 minutes, please proceed with replacing AGS.~
• 10139934Jun 1, 2016Engine cooling. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15.
• 10139928Jun 1, 2016Equipment. ATX Shifter Assembly Description: For KL ONLY: Before this part is replaced for any issue please call John Tache on cell (248) 841-6711. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any symptoms and DTCs identified with the scan tool and document them on the repair order.
• 10228106May 20, 2016Transmission and drivetrain, Engine cooling, Electrical system. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs: 2015 KL Only · **P0335 - Crankshaft Position Sensor Circuit.** · P0456 - EVAP System…
• 10181471May 20, 2016Electrical system, Transmission and drivetrain, Engine cooling. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs: 2015 KL Only · **P0335 - Crankshaft Position Sensor Circuit.** · P0456 - EVAP System…
• 10141271May 20, 2016Engine, Transmission and drivetrain, Equipment. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs: 2015 KL Only · **P0335 - Crankshaft Position Sensor Circuit.** · P0456 - EVAP System…
• 10228135May 19, 2016Equipment, Electrical system. RA3/RA4 Radio Software Enhancements
• 10228132May 19, 2016Equipment. RA4 RG4 RJ4 Radio Enhancements
• 10228098May 18, 2016Engine cooling. 3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 [email protected] ~ Second: Joe Lovell - Cell (734) 309-6467 [email protected]~ If a response is not received within 15 mins, then proceed with the necessary repair.~
• 10228130May 16, 2016Visibility (wipers, defrost, mirrors), Electrical system. Flash: HVAC System Enhancement This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may describe one of the following: · **The radio temperature display does not match the HVAC controller temperature display. · After a temperature slide bar movement, the radio display shows the temperature slider waiting for about three seconds and then the slide bar jumps…
• 10181496May 16, 2016Visibility (wipers, defrost, mirrors), Electrical system. Flash: HVAC System Enhancement This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may describe one of the following: · **The radio temperature display does not match the HVAC controller temperature display. · After a temperature slide bar movement, the radio display shows the temperature slider waiting for about three seconds and then the slide bar jumps…
• 10141296May 16, 2016Equipment. Flash: HVAC System Enhancement This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may describe one of the following: · **The radio temperature display does not match the HVAC controller temperature display. · After a temperature slide bar movement, the radio display shows the temperature slider waiting for about three seconds and then the slide bar jumps…
• 10228134May 13, 2016Equipment, Electrical system. RA3/RA4 Radio Software Enhancements
• 10220438May 13, 2016Back-over prevention (rear camera). Radio software enhancement.
• 10220437May 13, 2016Equipment. Radio software enhancement.
• 10191409May 13, 2016Back-over prevention (rear camera). Radio software enhancement.
• 10191408May 13, 2016Back-over prevention (rear camera). Radio software enhancement.
• 10228142May 11, 2016Engine cooling, Equipment. Pentastar Oil Filter Adapter
• 10228137May 11, 2016Brakes, Electrical system. Electronic Parking Brake Module Connector Water Intrusion
• 10228100May 11, 2016Suspension. Rear trailing arm/link. Customer noise issue due to loose trailing link If a trailing link is damaged or noisy, please call Steve Lin at Cell 909-569-5117 prior to removing the part. If you do not hear from us within 15 minutes please continue with the repair.
• 10220481May 11, 2016Equipment. Rear trailing arm/link.
• 10220444May 11, 2016Electrical system, Brakes. Electronic parking brake module connector water intrusion.
• 10191452May 11, 2016Suspension. Rear trailing arm/link.
• 10181459May 11, 2016Suspension, Equipment, Brakes. Rear trailing arm/link. Customer noise issue due to loose trailing link If a trailing link is damaged or noisy, please call Steve Lin at Cell 909-569-5117 prior to removing the part. If you do not hear from us within 15 minutes please continue with the repair.
• 10218303May 4, 2016Electrical system, Equipment. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10140254May 4, 2016Equipment, Electrical system. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features.
• 10219793Apr 29, 2016Brakes, Lane departure, Visibility (wipers, defrost, mirrors), Electrical…. Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · **Poor or no connection to cellular network (U.S. market only). · HVAC temperature out of sync with radio display (KL vehicles).** · Intermittently blind spot chime will not turn off (KL vehicles only). · Enable High…
• 10138977Apr 29, 2016Equipment, Electrical system, Brakes. Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Poor or no connection to cellular network (U.S. market only). · HVAC temperature out of sync with radio display (KL vehicles).** · Intermittently blind spot chime will not turn off (KL vehicles only). · Enable High…
• 10076510Apr 29, 2016Electrical system, Equipment. SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software.
• 10076289Apr 29, 2016Equipment, Electrical system. SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: • **Poor or no connection to cellular network (U.S. market only). • HVAC temperature out of sync with radio display (KL vehicles).** • Intermittently blind spot chime will not turn…
• 10219791Apr 26, 2016Body and structure. Accessory Kit to Enhance Flat Tow Performance The customer may describe that their vehicle shakes or bounces while being flat towed. If the customer describes the symptom/condition listed above, a Mopar Accessory kit is available to improve flat tow towing behavior. Ensure that all instructions included in the kit (#K6862569), are followed during the install process.
• 10138975Apr 26, 2016Body and structure, Equipment. Accessory Kit to Enhance Flat Tow Performance The customer may describe that their vehicle shakes or bounces while being flat towed. If the customer describes the symptom/condition listed above, a Mopar Accessory kit is available to improve flat tow towing behavior. Ensure that all instructions included in the kit (#K6862569), are followed during the install process.
• 10076279Apr 26, 2016Equipment. SUBJECT: Accessory Kit to Enhance Flat Tow Performance SYMPTOM/CONDITION: The customer may describe that their vehicle shakes or bounces while being flat towed.
• 10139956Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur…
• 10224650Apr 13, 2016Body and structure. Water On Front Carpet Or In Rocker Side Sill This bulletin involves visually inspecting the sealer on the engine bulkhead area and water testing to diagnose leak path. Then repairing body seam leaks with sealer. The customer may describe damp or wet carpet in the front footwell or in the rocker sill. This condition is primarily found on the left side but may be on the right (Fig. 1) or both footwells.
• 10219709Apr 13, 2016Body and structure. The customer may describe damp or wet carpet in the front footwell or in the rocker sill. This condition is primarily found on the left side but may be on the right or both footwells. The cause of this leak may be due to a sealant void on the body seam, allowing water to enter the vehicle interior
• 10209580Apr 13, 2016Body and structure. The customer may describe damp or wet carpet in the front footwell or in the rocker sill. This condition is primarily found on the left side but may be on the right or both footwells. The cause of this leak may be due to a sealant void on the body seam, allowing water to enter the vehicle interior
• 10138962Apr 13, 2016Engine cooling, Body and structure, Equipment. Water On Front Carpet Or In Rocker Side Sill This bulletin involves visually inspecting the sealer on the engine bulkhead area and water testing to diagnose leak path. Then repairing body seam leaks with sealer. The customer may describe damp or wet carpet in the front footwell or in the rocker sill. This condition is primarily found on the left side but may be on the right (Fig. 1) or both footwells.
• 10074903Apr 13, 2016Equipment. Summary to be provided on a future date.
• 10224651Apr 9, 2016Body and structure. Water On Front Carpet Or In Rocker Side Sill This bulletin involves visually inspecting the sealer on the engine bulkhead area and water testing to diagnose leak path. Then repairing body seam leaks with sealer. The customer may describe damp or wet carpet in the front footwell or in the rocker sill. This condition is primarily found on the left side but may be on the right (Fig. 1) or both footwells.
• 10224630Apr 9, 2016Body and structure. Water On Front Carpet Or In Rocker Side Sill This bulletin involves visually inspecting the sealer on the engine bulkhead area and water testing to diagnose leak path. Then repairing body seam leaks with sealer. The customer may describe damp or wet carpet in the front footwell or in the rocker sill. This condition is primarily found on the left side but may be on the right (Fig. 1) or both footwells.
• 10219710Apr 9, 2016Body and structure. The customer may describe damp or wet carpet in the front footwell or in the rocker sill. This condition is primarily found on the left side but may be on the right or both footwells. The cause of this leak may be due to a sealant void on the body seam, allowing water to enter the vehicle interior
• 10209581Apr 9, 2016Body and structure. The customer may describe damp or wet carpet in the front footwell or in the rocker sill. This condition is primarily found on the left side but may be on the right or both footwells. The cause of this leak may be due to a sealant void on the body seam, allowing water to enter the vehicle interior
• 10140174Apr 9, 2016Body and structure. Water On Front Carpet Or In Rocker Side Sill This bulletin involves visually inspecting the sealer on the engine bulkhead area and water testing to diagnose leak path. Then repairing body seam leaks with sealer. The customer may describe damp or wet carpet in the front footwell or in the rocker sill. This condition is primarily found on the left side but may be on the right (Fig. 1) or both footwells.

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