2019 Jeep CherokeeService bulletins

2019 Jeep Cherokee Technical Service Bulletins

407 technical service bulletins (TSBs) are on record for the 2019 Jeep Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

10221258Jun 8, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
10230078May 28, 2021Equipment. Radio Reboot Continually
10230077May 28, 2021Equipment. Bubbles Or Delamination On The Radio Display
10223466May 28, 2021Other or unknown. Radio Reboot Continually
10223465May 28, 2021Other or unknown. Bubbles Or Delamination On The Radio Display
10223306May 28, 2021Equipment. Radio Reboot Continually
10223305May 28, 2021Equipment. Bubbles Or Delamination On The Radio Display
10198400May 28, 2021Equipment. Radio Reboot Continually
10198399May 28, 2021Equipment. Bubbles Or Delamination On The Radio Display
10230056May 27, 2021Equipment. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
10223444May 27, 2021Electrical system. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
10223284May 27, 2021Equipment. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
10198378May 27, 2021Equipment. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
10230066May 25, 2021Equipment. Radio Reboot Continually
10223454May 25, 2021Equipment. Radio Reboot Continually
10223294May 25, 2021Equipment. Radio Reboot Continually
10198388May 25, 2021Equipment. Radio Reboot Continually
10230139May 22, 2021Seat belts. Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be…
10230134May 22, 2021Electrical system, Back-over prevention (rear camera). UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to…
10230054May 22, 2021Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
10223501May 22, 2021Seat belts. Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be…
10223442May 22, 2021Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
10223367May 22, 2021Seats. Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be…
10223362May 22, 2021Electrical system. UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to…
10223282May 22, 2021Electrical system. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
10198461May 22, 2021Equipment, Body and structure. Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle will need to be…
10198456May 22, 2021Electrical system. UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to…
10198376May 22, 2021Electrical system. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
10230048May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
10223436May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
10223276May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
10198370May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
10230087May 14, 2021Air bags. Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001
10223475May 14, 2021Tires, Other or unknown. Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001
10223315May 14, 2021Tires. Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001
10198409May 14, 2021Tires. Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001
10230032May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
10223420May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
10223260May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
10198354May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
10230029May 11, 2021Engine. Customer Complaint May Include Engine Oil Leak Or Consumption
10223417May 11, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
10223257May 11, 2021Engine. Customer Complaint May Include Engine Oil Leak Or Consumption
10198351May 11, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
10221225Apr 29, 2021Electrical system, Equipment. ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2. If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then…
10194078Apr 29, 2021Electrical system. ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2. If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then…
10221164Apr 24, 2021Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
10221161Apr 24, 2021Body and structure. Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
10194017Apr 24, 2021Equipment. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
10194014Apr 24, 2021Body and structure. Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

← All problems reported for the 2019 Jeep Cherokee

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.