2019 Jeep Cherokee Technical Service Bulletins

407 technical service bulletins (TSBs) are on record for the 2019 Jeep Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10221181Apr 21, 2021Transmission and drivetrain. Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
• 10221177Apr 21, 2021Electrical system, Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10194034Apr 21, 2021Equipment. Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
• 10194030Apr 21, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10221154Apr 17, 2021Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
• 10221153Apr 17, 2021Equipment, Electrical system. Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
• 10194007Apr 17, 2021Transmission and drivetrain. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
• 10221203Apr 16, 2021Other or unknown, Equipment. Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate that a new procedure for rear tail lamp condensation clearing that is now available in the service information.
• 10221152Apr 16, 2021Equipment, Electrical system. Battery Tester Warranty Code Procedures, Medtronic Update Process
• 10221150Apr 16, 2021Transmission and drivetrain. Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
• 10194056Apr 16, 2021Exterior lighting. Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate that a new procedure for rear tail lamp condensation clearing that is now available in the service information.
• 10221137Apr 9, 2021Equipment, Electrical system. Apple CarPlay Does Not Work Or Not Connecting
• 10193990Apr 9, 2021Back-over prevention (rear camera), Equipment. Apple CarPlay Does Not Work Or Not Connecting
• 10221097Apr 7, 2021Transmission and drivetrain. Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage.
• 10190667Mar 31, 2021Engine cooling. Customer complaint may include engine oil leak/consumption.
• 10190589Mar 31, 2021Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values…
• 10220911Mar 26, 2021Equipment. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
• 10190658Mar 26, 2021Equipment. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
• 10220895Mar 19, 2021Electrical system. Transfer Case Terrain Selector Switch LED Inoperative
• 10190642Mar 19, 2021Electrical system. Transfer Case Terrain Selector Switch LED Inoperative
• 10220891Mar 16, 2021Visibility (wipers, defrost, mirrors), Equipment. A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
• 10220949Mar 6, 2021Equipment, Electrical system. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. The radio may need up tothree USB flash drivesto get the software level to 39.5 Customers may experience one or more of the following:No option to enable or disable the heated seat or steering wheel. Destination information will not clear. Voice Recognition (VR) stays in French while the language is set to English.
• 10190696Mar 6, 2021Equipment. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. The radio may need up tothree USB flash drivesto get the software level to 39.5 Customers may experience one or more of the following:No option to enable or disable the heated seat or steering wheel. Destination information will not clear. Voice Recognition (VR) stays in French while the language is set to English.
• 10220557Feb 17, 2021Vehicle speed control. CEL Lamp On, Drained Battery No Start, DTC B25A9-00 Front Door Handle Sense
• 10188761Feb 17, 2021Body and structure, Electrical system, Engine cooling. CEL Lamp On, Drained Battery No Start, DTC B25A9-00 Front Door Handle Sense
• 10220613Feb 16, 2021Back-over prevention (rear camera), Fuel system, Electrical system, Vehicle…. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P2610 - PCM Internal Engine Off Timer Performance. P06EF - Engine Restart Performance.
• 10188817Feb 16, 2021Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P2610 - PCM Internal Engine Off Timer Performance. P06EF - Engine Restart Performance.
• 10220548Feb 13, 2021Equipment. Favorite Song On-Air Alert List Empty
• 10188752Feb 13, 2021Equipment. Favorite Song On-Air Alert List Empty
• 10220583Feb 4, 2021Electrical system. Customer Satisfaction Notification W20 Reprogram Powertrain Control Module (Revision 2)
• 10220521Feb 4, 2021Seat belts, Vehicle speed control. The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
• 10188787Feb 4, 2021Electrical system. Customer Satisfaction Notification W20 Reprogram Powertrain Control Module (Revision 2)
• 10188725Feb 4, 2021Equipment, Latches, locks and linkages, Body and structure. The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active
• 10215961Jan 29, 2021Back-over prevention (rear camera), Electrical system. Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features…
• 10215924Jan 29, 2021Transmission and drivetrain. Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
• 10187140Jan 29, 2021Electrical system, Back-over prevention (rear camera). Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features…
• 10187103Jan 29, 2021Transmission and drivetrain. Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
• 10215950Jan 23, 2021Seat belts. Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replacedas well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle willneed to be…
• 10187129Jan 23, 2021Seat belts. Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replacedas well. If only the buckle needs to be replaced the front seat side shield will need to be modified. The technician will need to know the following: When either of the front seat side shields are replaced the buckle willneed to be…
• 10187674Dec 10, 2020Electrical system, Transmission and drivetrain. Customer Satisfaction Notification W20 Reprogram Powertrain Control Module
• 10224003Nov 25, 2020Transmission and drivetrain. Turbocharger If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak. The o-ring is serviced separately and complete turbo replacement may not be necessary.
• 10184680Nov 25, 2020Engine cooling, Equipment. Turbocharger If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak. The o-ring is serviced separately and complete turbo replacement may not be necessary.
• 10184380Nov 25, 2020Equipment, Engine cooling. Turbocharger If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak. The o-ring is serviced separately and complete turbo replacement may not be necessary.
• 10224095Nov 20, 2020Back-over prevention (rear camera), Exterior lighting, Air bags, Electrical…. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P20EE-00 - SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 1. P24B2-00 - Particulate…
• 10184773Nov 20, 2020Engine, Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): P20EE-00 - SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 1. P24B2-00 - Particulate…
• 10184473Nov 20, 2020Engine, Electrical system, Transmission and drivetrain, Equipment. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P20EE-00 - SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 1. P24B2-00 - Particulate…
• 10224039Nov 17, 2020Body and structure. (Rev. A) Hands Free Liftgate Takes Multiple Foot Kicks to Open After The Vehicle Enters A Full Bus Sleep Cycle
• 10184716Nov 17, 2020Body and structure, Electrical system. (Rev. A) Hands Free Liftgate Takes Multiple Foot Kicks to Open After The Vehicle Enters A Full Bus Sleep Cycle
• 10184416Nov 17, 2020Body and structure, Electrical system. (Rev. A) Hands Free Liftgate Takes Multiple Foot Kicks to Open After The Vehicle Enters A Full Bus Sleep Cycle
• 10224085Nov 13, 2020Electrical system. Flash: Powertrain Control Module (PCM) Updates - AN-K4MCA-18-20201001 Refer to China Joint Venture (JV) released document AN-K4MCA-18-20201001, for details on this service action.

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