2020 Jeep Cherokee Technical Service Bulletins

388 technical service bulletins (TSBs) are on record for the 2020 Jeep Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10223305May 28, 2021Equipment. Bubbles Or Delamination On The Radio Display
• 10198400May 28, 2021Equipment. Radio Reboot Continually
• 10198399May 28, 2021Equipment. Bubbles Or Delamination On The Radio Display
• 10230056May 27, 2021Equipment. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
• 10223444May 27, 2021Electrical system. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
• 10223284May 27, 2021Equipment. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
• 10198378May 27, 2021Equipment. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
• 10230066May 25, 2021Equipment. Radio Reboot Continually
• 10223454May 25, 2021Equipment. Radio Reboot Continually
• 10223294May 25, 2021Equipment. Radio Reboot Continually
• 10198388May 25, 2021Equipment. Radio Reboot Continually
• 10230134May 22, 2021Electrical system, Back-over prevention (rear camera). UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to…
• 10230054May 22, 2021Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10223442May 22, 2021Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10223362May 22, 2021Electrical system. UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to…
• 10223282May 22, 2021Electrical system. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10198456May 22, 2021Electrical system. UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to…
• 10198376May 22, 2021Electrical system. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10230048May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10223436May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10223276May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10198370May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
• 10230087May 14, 2021Air bags. Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001
• 10223475May 14, 2021Tires, Other or unknown. Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001
• 10223315May 14, 2021Tires. Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001
• 10198409May 14, 2021Tires. Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001
• 10230032May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10223420May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10223260May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10198354May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10230029May 11, 2021Engine. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10223417May 11, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10223257May 11, 2021Engine. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10198351May 11, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10221225Apr 29, 2021Electrical system, Equipment. ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2. If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then…
• 10194078Apr 29, 2021Electrical system. ULQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 34.2. If the software update is performed on a radio with software below 19.9, the radio could be damaged and will need to be replaced. Customers may experience one or more of the following:Lost radio presets. Radio display screen is black when the ignition is on. Radio may reset, turn itself off and then…
• 10221164Apr 24, 2021Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
• 10221161Apr 24, 2021Body and structure. Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
• 10194017Apr 24, 2021Equipment. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
• 10194014Apr 24, 2021Body and structure. Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
• 10221177Apr 21, 2021Electrical system, Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10194030Apr 21, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10221154Apr 17, 2021Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
• 10221153Apr 17, 2021Equipment, Electrical system. Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
• 10194007Apr 17, 2021Transmission and drivetrain. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
• 10221203Apr 16, 2021Other or unknown, Equipment. Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate that a new procedure for rear tail lamp condensation clearing that is now available in the service information.
• 10221152Apr 16, 2021Equipment, Electrical system. Battery Tester Warranty Code Procedures, Medtronic Update Process
• 10221150Apr 16, 2021Transmission and drivetrain. Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
• 10194056Apr 16, 2021Exterior lighting. Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate that a new procedure for rear tail lamp condensation clearing that is now available in the service information.
• 10221137Apr 9, 2021Equipment, Electrical system. Apple CarPlay Does Not Work Or Not Connecting

← All problems reported for the 2020 Jeep Cherokee