2020 Jeep Cherokee Technical Service Bulletins

388 technical service bulletins (TSBs) are on record for the 2020 Jeep Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10224025Nov 6, 2020Electrical system. Check engine lamp on. Fault code P0244- TURBOCHARGER/SUPERCHARGER WASTEGATE SOLENOID "A" RANGE/PERFORMANCE is set in the Powertrain Control Module (PCM a.k.a. ECM) after the turbocharger assembly has been replaced.
• 10184702Nov 6, 2020Electrical system, Transmission and drivetrain, Engine. Check engine lamp on. Fault code P0244- TURBOCHARGER/SUPERCHARGER WASTEGATE SOLENOID "A" RANGE/PERFORMANCE is set in the Powertrain Control Module (PCM a.k.a. ECM) after the turbocharger assembly has been replaced.
• 10184402Nov 6, 2020Engine cooling, Electrical system, Transmission and drivetrain. Check engine lamp on. Fault code P0244- TURBOCHARGER/SUPERCHARGER WASTEGATE SOLENOID "A" RANGE/PERFORMANCE is set in the Powertrain Control Module (PCM a.k.a. ECM) after the turbocharger assembly has been replaced.
• 10223991Oct 31, 2020Steering, Wheels, Transmission and drivetrain, Brakes. Rear Wheels Rubbing On Splash Shields/Wheel Liners This bulletin involves inspecting for the wrong size tire and wheel assemblies and possibly replacing all five wheel assemblies, Tire Pressure Monitoring (TPM) sensors, flashing the Electronic Power Steering (EPS) and performing a Proxi alignment. Customers may experience the following condition:The rear 17 in. tires are rubbing on the wheel liners. This condition…
• 10183102Oct 31, 2020Tires, Steering, Wheels. Rear Wheels Rubbing On Splash Shields/Wheel Liners This bulletin involves inspecting for the wrong size tire and wheel assemblies and possibly replacing all five wheel assemblies, Tire Pressure Monitoring (TPM) sensors, flashing the Electronic Power Steering (EPS) and performing a Proxi alignment. Customers may experience the following condition:The rear 17 in. tires are rubbing on the wheel liners. This condition…
• 10223948Oct 30, 2020Tires, Equipment. Customer Satisfaction Notification W43 Tire Rub & Chrome Exhaust
• 10183059Oct 30, 2020Wheels, Body and structure, Tires. Customer Satisfaction Notification W43 Tire Rub & Chrome Exhaust
• 10223987Oct 27, 2020Body and structure. Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
• 10183098Oct 27, 2020Body and structure. Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
• 10223931Oct 23, 2020Transmission and drivetrain. Power Lift-gate Will Not Close From Power Lift-gate Button
• 10183042Oct 23, 2020Electrical system, Body and structure. Power Lift-gate Will Not Close From Power Lift-gate Button
• 10223928Oct 20, 2020Exterior lighting. U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
• 10183039Oct 20, 2020Equipment, Electrical system. U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
• 10223971Oct 15, 2020Engine cooling. Heater Hoses Installed Incorrectly This bulletin involves inspecting the heater hoses and possibly draining the engine coolant, swapping the heater hoses and refilling the engine coolant. Some vehicles may have been built with one or more of the following:Heater hoses installed in reversed order. If the coolant was drained and replaced, a sign the heater hoses are reversed is the vehicle will also make a gurgling…
• 10183082Oct 15, 2020Equipment, Engine cooling. Heater Hoses Installed Incorrectly This bulletin involves inspecting the heater hoses and possibly draining the engine coolant, swapping the heater hoses and refilling the engine coolant. Some vehicles may have been built with one or more of the following:Heater hoses installed in reversed order. If the coolant was drained and replaced, a sign the heater hoses are reversed is the vehicle will also make a gurgling…
• 10223951Oct 1, 2020Exterior lighting, Electrical system, Brakes. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC).P2610 - PCM Internal Engine Off Timer Performance.
• 10183062Oct 1, 2020Electrical system, Engine, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC).P2610 - PCM Internal Engine Off Timer Performance.
• 10181636Sep 26, 2020Body and structure. Hood Closing Effort This bulletin involves informing technicians that the hood should not be adjusted for closing effort being high. The customer may describe that the hood takes extra effort to close.
• 10181516Sep 23, 2020Engine, Equipment. CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. The black O-Ring is to be serviced by the green O-Ring.
• 10181567Sep 18, 2020Body and structure. (Revision C) Hood Flutter or Shake While Driving
• 10181558Sep 15, 2020Equipment. Navigation Shows Incorrect Location
• 10181553Sep 12, 2020Electrical system. (Revision A) No Start, Check Engine Lamp On, Multiple Cluster Warning Lamps On
• 10181606Sep 11, 2020Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following:An audible clunk after applying throttle from a coasting condition, predominantly in fifth and sixth gear while driving 48 - 72 kph (30 - 45 mph).
• 10181605Sep 11, 2020Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P1614 - ECU Reset-Recovery Occurred.
• 10181549Sep 10, 2020Electrical system. (Revision A) U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
• 10181600Sep 9, 2020Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates - AN-K4-18-20200824 Refer to China Joint Venture (JV) released document AN-K4-18-20200824, for details on this service action.
• 10221900Aug 29, 2020Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC.P1614-00 - ECU Reset-Recovery Occurred(North America Only).
• 10221898Aug 29, 2020Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC).P2610 - PCM Internal Engine Off Timer Performance.
• 10180290Aug 29, 2020Transmission and drivetrain, Equipment, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC.P1614-00 - ECU Reset-Recovery Occurred(North America Only).
• 10180288Aug 29, 2020Engine cooling, Equipment, Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC).P2610 - PCM Internal Engine Off Timer Performance.
• 10221843Aug 28, 2020Equipment. Radio UConnect GPS Based Trip Computer Missing
• 10180233Aug 28, 2020Equipment, Electrical system. Radio UConnect GPS Based Trip Computer Missing
• 10221841Aug 27, 2020Electrical system. U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
• 10180231Aug 27, 2020Electrical system, Equipment. U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
• 10221877Aug 20, 2020Body and structure. A-Pillar Water Leak This bulletin involves partially removing both front wheel liners and adding spray foam near the body load beam ends, on each side of the vehicle. Customers may comment on the following:Wet front carpets inside the cabin near the driver, passenger or both, front floor A-pillar areas.
• 10180267Aug 20, 2020Wheels, Equipment, Body and structure. A-Pillar Water Leak This bulletin involves partially removing both front wheel liners and adding spray foam near the body load beam ends, on each side of the vehicle. Customers may comment on the following:Wet front carpets inside the cabin near the driver, passenger or both, front floor A-pillar areas.
• 10221787Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10180177Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10221858Aug 1, 2020Engine cooling. Drone, Pop, or Rattle Noise From The Passenger Side Floor Area This bulletin involves inspecting the under floor exhaust system and possibly replacing the exhaust pipe assembly and gaskets. Customers may comment on one or more of the following:A drone, pop, or rattle noise, emitting from the passenger floor area while driving usually over large bumps or uneven pavement.
• 10221813Aug 1, 2020Other or unknown, Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
• 10180248Aug 1, 2020Engine cooling, Body and structure. Drone, Pop, or Rattle Noise From The Passenger Side Floor Area This bulletin involves inspecting the under floor exhaust system and possibly replacing the exhaust pipe assembly and gaskets. Customers may comment on one or more of the following:A drone, pop, or rattle noise, emitting from the passenger floor area while driving usually over large bumps or uneven pavement.
• 10180203Aug 1, 2020Engine, Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
• 10229310Jul 31, 2020Body and structure, Transmission and drivetrain. Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
• 10221740Jul 31, 2020Transmission and drivetrain. Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
• 10178667Jul 31, 2020Transmission and drivetrain. Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs
• 10229346Jul 29, 2020Brakes, Back-over prevention (rear camera), Transmission and drivetrain…. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may also experience the following condition:When the cruise control is engaged and the Active Vehicle Speed Limiter (AVSL) button is pressed, Instrument Panel Cluster (IPC) display skips ?Cruise Control Canceled? message and displays ?Speed Limiter…
• 10221776Jul 29, 2020Transmission and drivetrain, Electrical system, Brakes. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may also experience the following condition:When the cruise control is engaged and the Active Vehicle Speed Limiter (AVSL) button is pressed, Instrument Panel Cluster (IPC) display skips ?Cruise Control Canceled? message and displays ?Speed Limiter…
• 10178703Jul 29, 2020Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may also experience the following condition:When the cruise control is engaged and the Active Vehicle Speed Limiter (AVSL) button is pressed, Instrument Panel Cluster (IPC) display skips ?Cruise Control Canceled? message and displays ?Speed Limiter…
• 10229293Jul 15, 2020Equipment. Uconnect Market Place APP Fatal Error Message
• 10221723Jul 15, 2020Equipment. Uconnect Market Place APP Fatal Error Message

← All problems reported for the 2020 Jeep Cherokee