2020 Jeep Cherokee Technical Service Bulletins

388 technical service bulletins (TSBs) are on record for the 2020 Jeep Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10178650Jul 15, 2020Equipment, Electrical system. Uconnect Market Place APP Fatal Error Message
• 10229330Jul 10, 2020Exterior lighting, Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P1614-00 - ECU Reset-Recovery Occurred.
• 10221760Jul 10, 2020Electrical system, Transmission and drivetrain, Exterior lighting. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P1614-00 - ECU Reset-Recovery Occurred.
• 10178687Jul 10, 2020Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P1614-00 - ECU Reset-Recovery Occurred.
• 10229285Jul 3, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10221715Jul 3, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10178642Jul 3, 2020Equipment, Electrical system. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10223560Jun 30, 2020Equipment. Uconnect Market Place APP Fatal Error Message
• 10223559Jun 30, 2020Lane departure. Blind Spot Or Park Assist Warnings, False Activation
• 10177505Jun 30, 2020Electrical system. Uconnect Market Place APP Fatal Error Message
• 10177504Jun 30, 2020Electrical system. Blind Spot Or Park Assist Warnings, False Activation
• 10223554Jun 23, 2020Body and structure. Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently
• 10177499Jun 23, 2020Body and structure. Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently
• 10223551Jun 19, 2020Electrical system, Transmission and drivetrain. Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
• 10223547Jun 17, 2020Equipment. Volume Uncontrollable Or Stuck On High
• 10177492Jun 17, 2020Steering. Volume Uncontrollable Or Stuck On High
• 10223548Jun 16, 2020Body and structure. Hands Free Liftgate Takes Multiple Foot Kicks to Open After The Vehicle Enters A Full Bus Sleep Cycle
• 10177493Jun 16, 2020Body and structure. Hands Free Liftgate Takes Multiple Foot Kicks to Open After The Vehicle Enters A Full Bus Sleep Cycle
• 10223532Jun 5, 2020Transmission and drivetrain. Service 4wd Light On, Message AWD System Service Required
• 10177477Jun 5, 2020Equipment, Electrical system. Service 4wd Light On, Message AWD System Service Required
• 10177471Jun 3, 2020Equipment. VP2R Radio Clock Not Keeping Time
• 10223573Jun 2, 2020Engine cooling. Missing Chrome Exhaust Tips This bulletin involves inspecting and replacing the muffler assembly if necessary. Customers may notice the chrome tips on the mufflers are missing when the Monroney label shows it should have them.
• 10177518Jun 2, 2020Engine cooling. Missing Chrome Exhaust Tips This bulletin involves inspecting and replacing the muffler assembly if necessary. Customers may notice the chrome tips on the mufflers are missing when the Monroney label shows it should have them.
• 10223521Jun 1, 2020Body and structure. Drone Pop Noise From Passenger Side Floor Area
• 10177466Jun 1, 2020Suspension. Drone Pop Noise From Passenger Side Floor Area
• 10176540May 22, 2020Equipment, Electrical system. VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
• 10176584May 20, 2020Electrical system, Equipment, Engine cooling. Inspect Throttle Body Assembly This bulletin involves inspecting the Julian date on the throttle body and possibly replacing it. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the…
• 10176561May 9, 2020Equipment, Electrical system. Customer Satisfaction Notification U28 Uconnect App
• 10176565May 7, 2020Electrical system, Visibility (wipers, defrost, mirrors), Equipment, Back-over…. UAQ and UCQ Radio Enhancements This bulletin provides information regarding a radio software update 34.2, which is part of a safety recall. Customers may experience one or more of the following:Hard buttons on rearview mirror do not launch SOS or Assist Calls. Inaccurate clock time. Bluetooth® device is slow to pair. Loss of saved radio presets. No audio output coming from the radio. Can not control audio volume…
• 10175743Apr 30, 2020Body and structure, Equipment. Disinfectant Solution Recommended for COVID-19
• 10175693Apr 29, 2020Electrical system. No Start, Check Engine Lamp On, Multiple Cluster Warning Lamps On
• 10175689Apr 28, 2020Equipment. Radio Issues With iPhone 11
• 10175688Apr 28, 2020Equipment. Error Code 20 Message On the Radio Screen
• 10175680Apr 23, 2020Equipment. Phone Contacts Will Not Load
• 10175735Apr 22, 2020Electrical system, Equipment. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
• 10175623Apr 22, 2020Transmission and drivetrain, Fuel system. COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part # 68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Service Instructions for the Condition of a TOC fluid leak: 1) Mark the leakage area if visible to assist in diagnosis and determination of the area where the leak has occurred.
• 10175621Apr 22, 2020Visibility (wipers, defrost, mirrors), Body and structure. HEADLAMP After performing the headlamp condensation clearing service procedure in Service Library (#0820118820), If the headlamp(s) is/are being replaced for a Moisture/Condensation issue, please e-mail pictures of the Moisture/Condensation issue to: FCA Redacted Content Then proceed with the repair. Questions?: Call FCA Redacted Content.
• 10175733Apr 21, 2020Fuel system. Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
• 10175674Apr 17, 2020Steering. Hands On Steering Wheel Message In EVIC
• 10175671Apr 14, 2020Body and structure, Equipment. Water Leak On Floor Near A Pillar
• 10175664Apr 9, 2020Body and structure. Window Slow To Raise Or Lower May Be Noisy
• 10175663Apr 8, 2020Electrical system. Cruise Control Inoperative
• 10175662Apr 8, 2020Electrical system. Apps Or Icons Grayed Out
• 10175649Apr 3, 2020Electrical system, Transmission and drivetrain. Customer complaint may include MIL/Check Engine lamp on. Upon further inspection, fault code P219A - Bank 1 Air-Fuel Ratio Imbalance may be found in the powertrain control module (PCM) as pending, active, or stored. Other fault codes P1066, P1068, P106A, or P106C (Solenoid Valve Switch Off Time Out of Range) may also be stored. Customer may also complain about loss of power or engine running rough while P219A is…
• 10175650Apr 2, 2020Body and structure. Hood Flutter or Shake While Driving
• 10175505Mar 28, 2020Exterior lighting. LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set
• 10175504Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10175092Mar 28, 2020Exterior lighting, Electrical system. LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set
• 10175091Mar 28, 2020Equipment. Satellite Radio Inoperative Radio Has Code B156B-13.
• 10174172Mar 28, 2020Exterior lighting, Visibility (wipers, defrost, mirrors), Electrical system. LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set

← All problems reported for the 2020 Jeep Cherokee