2017 Jeep Compass Technical Service Bulletins

259 technical service bulletins (TSBs) are on record for the 2017 Jeep Compass. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10166596Aug 28, 2019Equipment. Radio Enhancements This bulletin involves updating the radio with the latest available software 23.01.74.15. Customers may notice one or more of the following: Radio intermittently resets. Display screen will turn black but the radio will still operate. In addition, the following software enhancement is available:General performance improvement.
• 10166580Aug 10, 2019Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P16A2 - ETC Motor Self-Learning (Limp Home Position). P023E - Turbocharger Pressure…
• 10166537Aug 7, 2019Equipment. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
• 10162542May 8, 2019Transmission and drivetrain. Flash: Transmission Control Module (TCM) Update This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following: Malfunction Indicator Lamp (MIL) illumination, Electronic Vehicle Information Center (EVIC) message states ?Service Transmission? and transmission intermittently goes into neutral with PRNDL flashing when vehicle is stopped. The vehicle may or may…
• 10217504Nov 23, 2017Electrical system. Tighten Negative Battery Cable This bulletin involves tightening the negative battery cable to proper torque at the gearbox. Some customers may experience difficulty in starting or a no crank situation.
• 10216323Nov 23, 2017Engine cooling, Equipment, Electrical system. Tighten Negative Battery Cable This bulletin involves tightening the negative battery cable to proper torque at the gearbox. Some customers may experience difficulty in starting or a no crank situation.
• 10217451Nov 8, 2017Brakes. A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
• 10216110Nov 8, 2017Equipment, Visibility (wipers, defrost, mirrors). A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
• 10224940Oct 17, 2017Equipment, Electrical system. Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio may reset or go blank. Unable to enter non-alphanumeric (Emoji) characters into the Bluetooth phone book for caller?s name. Unable to communicate with the radio using wiTECH.
• 10224938Oct 12, 2017Electrical system, Transmission and drivetrain. Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience the following:Immediate Autostart after Autostop (without releasing the brake pedal).
• 10224937Oct 12, 2017Engine cooling, Exterior lighting, Electrical system. Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P0607 - ECU Internal Performance. Customers may experience one of the…
• 10121812Sep 22, 2017Transmission and drivetrain. Flash: Transmission Diagnostic and Shift Enhancements AN-M4-21-20170929 Refer to China Joint Venture (JV) released document AN-M4-21-20170929, for details on this service action.
• 10121807Sep 21, 2017Equipment. Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio may reset or go blank. Can?t enter non-alphanumeric (Emoji) characters into the Bluetooth phone book for caller?s name. Unable to communicate with the radio using wiTECH.
• 10121786Sep 9, 2017Body and structure, Equipment. Paint On Jeep Nameplate Is Peeling Off This bulletin involves replacing the Jeep nameplate on the hood. The customer may describe that paint is peeling off of the Jeep nameplate.
• 10121781Sep 6, 2017Electrical system. Tighten Negative Battery Cable This bulletin involves tightening the negative battery cable to proper torque at the gearbox. Some customers may experience difficulty in starting or a no crank situation.
• 10121745Sep 6, 2017Transmission and drivetrain, Electrical system. Shifter Assembly, Knob, Boot and Bezel 2017 - 2018 MY Jeep Compass that does not shut down when shifter is in Park position as shown on PRNDL and EVIC displays ?Vehicle Not in Park?, (Vehicle actually IS in park). Please call Dil Weerasinha at 248-944-5967 or Mike Perecki at 248-576-0861. If there is no answer, attempt to duplicate the condition and take a vehicle bus log while the condition is active prior to…
• 10121743Sep 6, 2017Transmission and drivetrain, Body and structure, Equipment. Power Transfer Unit (PTU) If you have a leak at the transmission to Power Transfer Unit (PTU) interface proceed with the following repair. Do not replace the PTU for this leak. The issue is that the stub shaft on the transmission has become dislodged from the transmission creating a leak path from the transmission, not the PTU. Remove the PTU from the transmission.
• 10121742Sep 6, 2017Equipment. Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.
• 10224748Aug 18, 2017Back-over prevention (rear camera). Radio Enhancements This bulletin involves updating the radio with the latest available software. Customers may notice that the radio display screen will turn black but the radio will still operate.
• 10224695Aug 16, 2017Equipment, Visibility (wipers, defrost, mirrors), Back-over prevention (rear…. Washer Fluid Sensor When the washer fluid light indicates low fluid after filling the reservoir, check the washer sensor wire harness for cuts / damage, check pin for looseness. Monitor fluid level sensor light while doing connector wiggle test and if necessary disconnect and reconnect connector. If it is necessary to replace the washer fluid sensor, please be careful to perform repair without damaging sensor.
• 10224680Aug 2, 2017Equipment. PTU If vehicle displays code C2270-77 please call Ashley Gerebics @ (248) 472-6524. If no response within 15 minutes, please proceed with replacement of entire PTU unit.
• 10223653Jul 29, 2017Forward collision avoidance. This bulletin involves replacing the adaptive speed control sensor (also known as the Adaptive Cruise Control/ACC sensor or module, or the radar sensor or Driver Assistance System Module (DASM)).
• 10223654Jul 25, 2017Electrical system. This bulletin involves diagnosing and replacing the vehicle's battery.
• 10223675Jul 22, 2017Transmission and drivetrain. Flash: Transmission Diagnostic and Shift Enhancements AN-M4-21-20170721
• 10223663Jul 22, 2017Transmission and drivetrain, Electrical system. This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.
• 10223662Jul 22, 2017Transmission and drivetrain. Powertrain Diagnostic and System Improvements ANM41820170721
• 10223711Jul 12, 2017Transmission and drivetrain, Air bags, Electrical system. Electronic Shifter Module (ESM) Special Notes below from previous Techtips; NOTE 1: If mismatch between shifter NIK and PRNDM occur, it may appear that the PRNDM will not light up the first time the shifter is woken up via CAN. Please wait 2 minutes 15 seconds for the PRNDM lights to come back on. This is due to a software update feature of the Shifter lower (04670682A$). During PRNDM software update, the shifter…
• 10223659Jul 11, 2017Electrical system, Transmission and drivetrain. This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.
• 10223718Jul 5, 2017Electrical system, Engine cooling, Transmission and drivetrain. Powertrain Control Module Customer may experience a MIL-on condition with a P0607 - ECU INTERNAL PERFORMANCE fault in the Powertrain Control Module (PCM). This fault may occur due to a software anomaly and a combination of actions taken by the driver. DO NOT REPLACE THE PCM AT THIS TIME. Please erase the fault and return the vehicle to the customer. A resolution for this condition is under development.
• 10138872Jun 28, 2017Equipment. RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at…
• 10219833Jun 21, 2017Air bags. Air Bag Module, Driver If you are considering replacing the Driver Airbag Module for a complaint of module off center which may give the illusion the Steering wheel is off center or complaint of a larger gap between Driver Airbag & Steering wheel on one side vs the other. Dealer to check if the gap meets the required specification. If the measured gap does not meet the specification, then Airbag can be removed and…
• 10138863Jun 21, 2017Engine cooling. Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking…
• 10138858Jun 21, 2017Air bags. Air Bag Module, Driver If you are considering replacing the Driver Airbag Module for a complaint of module off center which may give the illusion the Steering wheel is off center or complaint of a larger gap between Driver Airbag & Steering wheel on one side vs the other. Dealer to check if the gap meets the required specification. If the measured gap does not meet the specification, then Airbag can be removed and…
• 10219888Jun 14, 2017Transmission and drivetrain. Flash: Transmission Diagnostic and Shift Enhancements AN-M4-21-20170616 Refer to China Joint Venture (JV) released document AN-M4-21-20170616, for details on this service action.
• 10219831Jun 14, 2017Vehicle speed control. Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
• 10138913Jun 14, 2017Transmission and drivetrain. Flash: Transmission Diagnostic and Shift Enhancements AN-M4-21-20170616 Refer to China Joint Venture (JV) released document AN-M4-21-20170616, for details on this service action.
• 10138856Jun 14, 2017Vehicle speed control. Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
• 10219830Jun 7, 2017Visibility (wipers, defrost, mirrors). Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248)…
• 10138855Jun 7, 2017Visibility (wipers, defrost, mirrors). Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248)…
• 10217581Mar 29, 2017Electrical system. Flash: Can Not Reset Service Maintenance Reminder In The Instrument Panel Cluster (IPC) This bulletin involves reprogramming the IPC with the latest available software. The service maintenance reminder is displayed in the IPC and can not be reset by the service technician.
• 10217524Mar 29, 2017Body and structure. Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
• 10140049Mar 29, 2017Electrical system. Flash: Can Not Reset Service Maintenance Reminder In The Instrument Panel Cluster (IPC) This bulletin involves reprogramming the IPC with the latest available software. The service maintenance reminder is displayed in the IPC and can not be reset by the service technician.
• 10139992Mar 29, 2017Body and structure. Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
• 10217577Mar 23, 2017Electrical system. Flash: Instrument Panel Cluster (IPC) Replacement This bulletin involves reprogramming the IPC with the latest available software. The Service Maintenance Reminder is displayed in the IPC and the Service Maintenance Reminder kilometers can not be reset by the service technician.
• 10140045Mar 23, 2017Electrical system. Flash: Instrument Panel Cluster (IPC) Replacement This bulletin involves reprogramming the IPC with the latest available software. The Service Maintenance Reminder is displayed in the IPC and the Service Maintenance Reminder kilometers can not be reset by the service technician.
• 10217521Mar 15, 2017Fuel system. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump…
• 10139989Mar 15, 2017Engine cooling. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump…
• 10139978Mar 8, 2017Seat belts. Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
• 10217548Mar 2, 2017Electrical system. Flash: Brake System Module (BSM) Improvements This bulletin involves updating the BSM with the latest available software. when the Electronic Park Brake (EPB) is engaged and the ignition is cycled.
• 10140016Mar 2, 2017Electrical system. Flash: Brake System Module (BSM) Improvements This bulletin involves updating the BSM with the latest available software. when the Electronic Park Brake (EPB) is engaged and the ignition is cycled.

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