2020 Jeep Compass Technical Service Bulletins

408 technical service bulletins (TSBs) are on record for the 2020 Jeep Compass. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10215952Jan 27, 2021Fuel system. Air Conditioning Line Crimp Failure This bulletin involves inspecting the A/C compressor suction and discharge lines for leaks and replacing any line that?s leaking. The customer may describe the following:The air conditioning is inoperable.
• 10187131Jan 27, 2021Fuel system. Air Conditioning Line Crimp Failure This bulletin involves inspecting the A/C compressor suction and discharge lines for leaks and replacing any line that?s leaking. The customer may describe the following:The air conditioning is inoperable.
• 10215866Jan 15, 2021Electrical system. Low Charging Voltage Displayed On Cluster
• 10187045Jan 15, 2021Equipment. Low Charging Voltage Displayed On Cluster
• 10215931Jan 12, 2021Vehicle speed control. Incorrect or Missing Hood Decal This bulletin involves inspecting and if necessary replacing the hood decal. Some of the PHEV vehicle hood decals may be missing or has the incorrect decal been installed.
• 10187110Jan 12, 2021Vehicle speed control. Incorrect or Missing Hood Decal This bulletin involves inspecting and if necessary replacing the hood decal. Some of the PHEV vehicle hood decals may be missing or has the incorrect decal been installed.
• 10215927Jan 9, 2021Electrical system, Transmission and drivetrain, Back-over prevention (rear…. UAQ and UCQ Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 34.21. Customers may experience one or more of the following:Clock not displaying the correct time.
• 10187106Jan 9, 2021Electrical system, Transmission and drivetrain, Back-over prevention (rear…. UAQ and UCQ Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 34.21. Customers may experience one or more of the following:Clock not displaying the correct time.
• 10215831Jan 6, 2021Equipment. LINK KIT, Stabilizer Bar For Jeep Compass built prior to January 4, 2021, when servicing the stabilizer bar links. There is a new metal end, any vehicle with the prior design of a plastic end should be replaced in axle sets. Inspect the current ends for a plastic end, if present replace both front or rear as a set.
• 10187010Jan 6, 2021Body and structure. LINK KIT, Stabilizer Bar For Jeep Compass built prior to January 4, 2021, when servicing the stabilizer bar links. There is a new metal end, any vehicle with the prior design of a plastic end should be replaced in axle sets. Inspect the current ends for a plastic end, if present replace both front or rear as a set.
• 10187720Dec 29, 2020Equipment, Seats. Driver Side Seat Trim Panel Replacement This bulletin involves inspecting and if necessary replacing the driver?s side seat trim panel. The customer may describe that the driver's side seat trim is loose or broken for their power seat switch.
• 10187715Dec 19, 2020Equipment, Electrical system. UGQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs one or two USB flash drive(s) to update the radio software level to 39.2.It is critical that every step of the bulletin is reviewed and performed properly. If any steps are missed the radio can be damaged and may need to be replaced.
• 10187700Dec 10, 2020Electrical system. Loose Battery Cable This bulletin involves tightening the charging cable nut to specifications. Customers may notice the vehicle is not charging properly.
• 10224090Nov 18, 2020Steering, Exterior lighting, Wheels, Equipment. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 39.2. Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition(VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this…
• 10184768Nov 18, 2020Equipment, Steering, Seats, Electrical system. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 39.2. Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition (VR), it will not recognize these locations. VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this…
• 10184468Nov 18, 2020Equipment, Electrical system. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 39.2. Customers may comment on one or more of the following: Language set in Spanish, and try to search for an address with Voice Recognition(VR), it will not recognize these locations.VR can not find street names / location in Catalan language (present in Barcelona area and nearby). To correct this…
• 10224081Nov 10, 2020Fuel system, Exterior lighting, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination with limited vehicle acceleration. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.
• 10184759Nov 10, 2020Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination with limited vehicle acceleration. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.
• 10184459Nov 10, 2020Electrical system, Engine, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination with limited vehicle acceleration. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.
• 10224030Nov 7, 2020Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10184707Nov 7, 2020Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10184407Nov 7, 2020Electrical system, Equipment. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10224021Nov 5, 2020Electrical system. Apple CarPlay Malfunctioning Or Does Not start, Radio Stuck When An IPhone Is Connected Via Cable
• 10184698Nov 5, 2020Electrical system. Apple CarPlay Malfunctioning Or Does Not start, Radio Stuck When An IPhone Is Connected Via Cable
• 10184398Nov 5, 2020Electrical system, Equipment. Apple CarPlay Malfunctioning Or Does Not start, Radio Stuck When An IPhone Is Connected Via Cable
• 10223997Nov 4, 2020Seats. SHIELD, Front Seat, Outboard For concern of front seat outboard side shield appears to be loose or broken, please take photos of the condition and/ or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.
• 10184674Nov 4, 2020Equipment, Seats. SHIELD, Front Seat, Outboard For concern of front seat outboard side shield appears to be loose or broken, please take photos of the condition and/or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.
• 10184374Nov 4, 2020Equipment, Seats. SHIELD, Front Seat, Outboard For concern of front seat outboard side shield appears to be loose or broken, please take photos of the condition and/or issue with side shield prior to replacement. Please email pictures of side shield to FCA Redacted Content and include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.
• 10223987Oct 27, 2020Body and structure. Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
• 10183098Oct 27, 2020Body and structure. Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
• 10223985Oct 24, 2020Electrical system. Flash: Powertrain Diagnostic and System Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.
• 10183096Oct 24, 2020Transmission and drivetrain, Electrical system. Flash: Powertrain Diagnostic and System Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.
• 10223888Oct 21, 2020Exterior lighting. SOCKET, Park And Turn Signal If Customer complaints Park and turn signal bulb not working, Please replace both bulb and socket. And send both parts for Warranty Analysis.
• 10182999Oct 21, 2020Exterior lighting, Electrical system. SOCKET, Park And Turn Signal If Customer complaints Park and turn signal bulb not working, Please replace both bulb and socket. And send both parts for Warranty Analysis.
• 10223961Oct 9, 2020Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.
• 10183072Oct 9, 2020Electrical system, Transmission and drivetrain, Fuel system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P24A4-00 - Diesel Particulate Filter - Soot Load.
• 10223956Oct 2, 2020Exterior lighting, Back-over prevention (rear camera), Electrical system, Wheels. Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes (DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10183067Oct 2, 2020Wheels, Brakes, Electrical system, Equipment. Replacement of Front and Rear Wheel Speed Sensors Due to Oxidation or Water Intrusion Setting Diagnostic Trouble Codes (DTCs) This bulletin involves replacing all four wheel speed sensors due to oxidation or water intrusion into the sensor. Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
• 10181641Sep 29, 2020Electrical system. Flash: Security Gateway Module (SGW) Enhancements This bulletin involves reprogramming the SGW with the latest available software. The SGW in these vehicles was flashed with a calibration intended to be paired with a different software version.No symptoms will be observable to the customer. Diagnostic services will still work correctly (e.g. vehicle scan, DTC read, etc.). However, the vehicle security firewalls…
• 10181637Sep 29, 2020Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience one or more of the following conditions: Reduced battery life. Intermittent Engine Stop/Start (ESS) operation.
• 10181620Sep 18, 2020Electrical system. Telematic Box Module (TBM) Enhancements This bulletin involves performing a two step Firmware Over The Air (FOTA) on the Telematic Box Module (TBM). The first step will take the ECU SW from 201772 to 201774 and the second step will take the software from 201774 to 201775. The customer may notice:Pop-up message displayed on the radio screen ?Connected Service Not Working?. SOS and Assist Buttons are disabled.
• 10181507Sep 16, 2020Exterior lighting. BULB, Park and Turn Signal For concern of turn signal bulb inoperative/broken or blown, please replace the entire lamp assembly (55112720A$ or 55112721A$) instead of replacing the affected turn signal bulb. Please call FCA Redacted Content prior to replacing the component (if needed). If no response in 15 minutes, proceed with repair.
• 10181612Sep 15, 2020Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs)P2172 - High Airflow/Vacuum Leak Detected (Instantaneous Accumulation). Customer may also experience the…
• 10181558Sep 15, 2020Equipment. Navigation Shows Incorrect Location
• 10181603Sep 10, 2020Electrical system. Telematic Box Module (TBM) Enhancements This bulletin involves performing a two step Firmware Over The Air (FOTA) on the Telematic Box Module (TBM). The first step will take the ECU SW from 201772 to 201774 and the second step will take the software from 201774 to 201775. The customer may notice:Pop-up message displayed on the radio screen ?Connected Service Not Working?. SOS and Assist Buttons are disabled.
• 10181602Sep 10, 2020Equipment. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 34.21. Customers may comment on one or more of the following: The list of previous trips on both mobile app and Connected Vehicle Platform(CVP) portal, nor any valid vehicle, will be detected in Ecodrive section. After software update 28.31 was performed, the radio may experience oneor more of the…
• 10181501Sep 2, 2020Tires. SENSOR, Tire Pressure For concern of TPM warning lamp on or missing signal related DTCs, please ensure correct TPMS diagnosis and repair. In order to determine proper root cause, please note if sensors are broken and email pictures of sensor before removal to FCA Redacted Content. Analysis of TPM Sensor warranty returns are reported back as TNF or TPM Sensors are returned damaged( cracked or broken) and cannot be…
• 10221843Aug 28, 2020Equipment. Radio UConnect GPS Based Trip Computer Missing
• 10180233Aug 28, 2020Equipment, Electrical system. Radio UConnect GPS Based Trip Computer Missing
• 10221891Aug 27, 2020Seat belts. Passenger Seatbelt Reminder Active Without Occupant This bulletin involves replacing the passenger seat cushion and occupant detection sensor. The customer may describe the following:Passenger seat belt reminder warning is illuminated without an occupant in the seat.

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