2022 Jeep Grand Cherokee 4XE Technical Service Bulletins

820 technical service bulletins (TSBs) are on record for the 2022 Jeep Grand Cherokee 4XE. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10234377Feb 14, 2023Suspension. ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
• 10234483Feb 9, 2023Exterior lighting, Electrical system. Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). ? B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following: ? Memory seat does not save on profiles 1 or 2. ? Easy entry/exit functionality is inoperative…
• 10234375Feb 9, 2023Engine cooling. ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
• 10234417Feb 8, 2023Lane departure. Blind Spot Warning Message On Instrument Cluster. Mid Range Radar Wrong Mounting Diagnostic Trouble Code.
• 10234414Feb 6, 2023Suspension, Electronic stability control. Service Air Suspension Message In Cluster. C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.
• 10234413Feb 4, 2023Electrical system, Transmission and drivetrain. Rear Power Window Switch Controls Both Rear Windows, Front Window Master Switch Will Not Operate the Rear Window
• 10234468Feb 3, 2023Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
• 10234412Feb 3, 2023Seats. Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes.
• 10234410Feb 2, 2023Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera). Power Folding Mirror Makes Noise When Pivoting.
• 10234464Feb 1, 2023Back-over prevention (rear camera). Forward Facing Camera - Active Lane Management Inoperable This bulletin involves replacing the sensor cover and re-calibrating the forward facing camera. The customer may comment on the following:The active lane management system will not work. "Active lane Management unavailable service required" message on the cluster.
• 10234448Feb 1, 2023Engine. Customer Satisfaction Notification ZD2 Engine Misfire
• 10234406Feb 1, 2023Equipment, Latches, locks and linkages, Electrical system. Cluster and Radio Display Settings Reverted Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative No Menu to Enable
• 10231756Jan 28, 2023Fuel system. Customer Satisfaction Notification ZE1 Electric Vehicle Mode
• 10231814Jan 27, 2023Equipment. Front Floor Center Console Surface Feels Warm This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct. Customers may comment on the following:When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch.
• 10231813Jan 27, 2023Electrical system. Front Passenger Display Module (FPDM) Update to S23 Customers may experience the following: Front passenger screen does not work when battery is low during ignition crank This bulletin involves updating the FPDM to repair inoperative operation.
• 10231811Jan 27, 2023Electrical system, Transmission and drivetrain. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers may experience one or more of the following: ?Service Charging System? popup when keying the vehicle to off while still in drive. Engine must be started twice to achieve drive ready (at low temperatures around -30°C, -22°F) when the vehicle was entered and started quickly. Radiator fan cycling while in park and…
• 10231810Jan 27, 2023Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: Engine must be started twice to achieve drive ready (at low temperatures around -30°C, -22°F) when the vehicle was entered and started quickly. ?Performance Limited, Service Fuel System? popup while driving. Unable to enter electric mode driving while FORM is active. This bulletin involves reprogramming the PCM…
• 10231809Jan 27, 2023Electrical system, Exterior lighting. Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a false Malfunction Indicator Lamp (MIL) illumination related to PHEV battery. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0D0F-00 - Hybrid/ EV Battery Negative Contactor ?A? Stuck Closed. Customers may also comment on the following: Low 12V battery…
• 10231744Jan 27, 2023Equipment. Radio Unable To View Rear Screens In Rear Seat App
• 10231755Jan 26, 2023Fuel system. Customer Satisfaction Notification ZE1 Electric Vehicle Mode
• 10231742Jan 26, 2023Back-over prevention (rear camera). Moaning, Grinding, or Groaning Type Noise From The Driveline Between 50-70 MPH (80-112 kph).
• 10231694Jan 26, 2023Fuel system, Steering. GEAR Rack And Pinion New service unique steering gear to service the following configurations, PN: 68624833A$ WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TDC, SDJ + 5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) + TDC OR 5YC + 5I8+ (EZH or EXF) + 5I2 + (SDA or SDJ or SDZ) + TDC WK: 3.6L/3.0L Gas 4x4, 5.7L V8/3.0L Diesel 4x2, SDA, SDZ, TFB, SDJ+5YC + 5I8+ (EHW or ERC) + 5I4 + (SDA or SDJ or SDZ) +…
• 10231737Jan 25, 2023Body and structure. Water Leak On Right Side Of Lift Gate.
• 10231795Jan 24, 2023Back-over prevention (rear camera), Electrical system, Body and structure…. Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) have been set: B21DD-84 - System Voltage-Signal Below Allowable Range. B21DD-85 - System Voltage-Signal Above Allowable Range. C151D-00 - Tire Pressure Sensor Location Undetermined…
• 10231794Jan 24, 2023Back-over prevention (rear camera). Interior Rear Facing Camera Bezel is Loose and or Falls Out of Headliner Customers may comment on the following: The interior rear facing camera (FamCam) bezel, is loose and/or falls out of headliner This bulletin involves inspecting the interior rear facing camera bezel for looseness and possibly removing and adjusting the retention clips for better retention.
• 10231793Jan 24, 2023Back-over prevention (rear camera). Radio Over The Air S26.15 Updating to S26.18 Software Version Battery drain after hooking up WiTech. Black display screen comes on during start up. (Rearview camera functions normally). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be…
• 10231792Jan 24, 2023Back-over prevention (rear camera). Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be…
• 10231733Jan 21, 2023Equipment. Vehicle Compass Shows Wrong Direction or Dashes
• 10231783Jan 20, 2023Transmission and drivetrain, Fuel system. Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: Harsh Shift Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. This bulletin involves performing a transmission quick learn with wiTECH.
• 10231734Jan 20, 2023Transmission and drivetrain, Steering, Lane departure, Electrical system. Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
• 10231732Jan 20, 2023Visibility (wipers, defrost, mirrors), Electrical system. All Windows are Open Without Request
• 10231728Jan 18, 2023Back-over prevention (rear camera), Air bags, Electrical system. Rattle Noise From Driver Side Window Switch With Loud Music Or Driving On Rough Road.
• 10231690Jan 17, 2023Seats, Vehicle speed control. HANDLE, Seat Release (WL75 3R FOLD HANDLE) WL75 3rd row Release Handle - Prior to replacing the handle for headrest not folding. Pull handle and inspect the release cable and handle, cable should be fully installed and with retention finger/tab present to correct this concern. If retention finger/tab is present, use a tool to fully seat ball fitting into side of handle and past the finger/tab avoiding partial…
• 10231689Jan 17, 2023Vehicle speed control. SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have this type of clip, not the ones with a screw) ONLY with its outer clip. If found to have any clip coming with both inner and outer part, please replace the clips with new ones (as…
• 10231725Jan 14, 2023Body and structure. Water On Interior Trim, Headliner, Edges Of Headliner, And Grab Handles.
• 10231722Jan 13, 2023Equipment. Dead Battery Appears To Be Caused By Radio, Excessive Current Draw
• 10231748Jan 12, 2023Equipment. Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT) and 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. E)
• 10231718Jan 11, 2023Body and structure. Thump Clunk Or Rattle Noise Heard From Under Vehicle While Driving.
• 10231717Jan 10, 2023Body and structure. Hood Flutters While Driving
• 10231767Jan 6, 2023Electrical system, Seats. Flash: Folding Seat Module (FSM) Updates The customer may describe the following: The third row seats are misaligned between the right and left either in folded or unfolded positions. This bulletin involves performing a software update and calibration routine on the FSM.
• 10231766Jan 6, 2023Steering. Flash: Electric Power Steering (EPS) Module Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): C1592-00 - Electronic Power Steering Motor Circuit. C2217-00 - Electric Power Steering Module Internal. C1593-00 - Steering Torque Sensor Circuit.
• 10231762Jan 6, 2023Steering, Wheels, Brakes, Seat belts. Steering Wheel Leather Peeling at Lower Ring This bulletin involves inspecting the leather wrap on the steering wheel and possibly replacing the steering wheel and lock nut. The customer may describe the following: Steering wheel leather wrap loose or peeling due to lack of glue around the three to five and/or the seven to nine o?clock positions.
• 10231721Jan 6, 2023Equipment. Customer Indicates Heat Is Blowing Warm Not Hot.
• 10231711Jan 6, 2023Equipment. Washer Light On And Will Not Turn Off After Adding Washer Solvent.
• 10231709Jan 5, 2023Back-over prevention (rear camera). Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View
• 10229770Dec 22, 2022Electrical system. Service 4wd Light/Message Illuminated. Diagnostic Trouble Codes (DTCs) C149D-54 ? Clutch Calibration Not Learned ? Missing Calibrations, And/Or C149D-55 ? Clutch Calibration Not Learned ? Not Configured, Set After Drivetrain Control Module (DTCM) Reprogramming.
• 10229821Dec 21, 2022Body and structure, Suspension, Back-over prevention (rear camera). Engine Vibration Noise When Idling in Gear This bulletin involves possible replacement of the engine mounts. Customer may describe a low frequency vibration noise heard during engine mount actuation while at idle in gear.
• 10229762Dec 20, 2022Equipment. Speaker Pop Noise When Opening Door
• 10229760Dec 17, 2022Electrical system, Suspension. Cluster Message ?Service Air Suspension?
• 10229818Dec 16, 2022Fuel system, Transmission and drivetrain. Harsh Transition From Electric to Hybrid Mode Customers may experience one or more of the following: ? Harsh Shift ? Abrupt or harsh transition from Electric Vehicle to Hybrid Engine mode. This bulletin involves performing a transmission quick learn with wiTECH.

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