2024 Jeep Grand Cherokee 4XE Technical Service Bulletins

394 technical service bulletins (TSBs) are on record for the 2024 Jeep Grand Cherokee 4XE. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11033944Jun 12, 2026Electrical system. Fuel Oil Refresh Mode (FORM) Message - Safety Recall 68C Supplement Technicians may experience the following: ● A FORM message will display in the Instrument Panel Cluster (IPC) after performing RC-682-25 - Safety Recall 68C - High Voltage Battery
• 11033970Jun 10, 2026Suspension, Electrical system. Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes
• 11033965Jun 10, 2026Engine. ID-26-24 Rev. A (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
• 11033962Jun 10, 2026Engine. D-26-11 Rev. A (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
• 11033951Jun 10, 2026Other or unknown. Heater core – none
• 11033957Jun 8, 2026Electrical system. Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
• 11033956Jun 8, 2026Electrical system. Ambient cabin light fault B2811-02 inop. If Ambient Lights can change color and intensity, do not replace Auxiliary/Ambient Lighting Module (ALM). Follow the diagnostic for B2811-02. Before replacing, verify the vehicle PROXI is correct for the vehicle (2-row/3-row). If PROXI is incorrect, re-PROXI and then perform a hard reset of the ALM.
• 11033897Jun 5, 2026Body and structure. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
• 11033896Jun 5, 2026Body and structure, Electrical system. Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
• 11033895Jun 5, 2026Electrical system, Body and structure. Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
• 11033861Jun 3, 2026Electrical system. R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI…
• 11033905Jun 2, 2026Electrical system. Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of the following: Inaccurate status or information displayed during phone calls- Voice Recognition performance- Carplay connectivity issues- Black / blank screens for Navigation or Media apps not affecting rearview camera funtionality- Visual glitch on Front passenger Display- Unresponsive widgets- Light & Dark mode…
• 11033885Jun 1, 2026Body and structure. WL DDM/PDM Mirror Blindspot inoperative If DTC is present DTC B285F-15 Blind Spot Warning Light Control-Circuit Short to Battery or Open Before replacing DDM/PDM. Inspect connection on Mirror connector end. Perform electrical continuity test. After succesful continuity test. Via Witech perform hard reset and clear DTC.
• 11033880Jun 1, 2026Lane departure. MODULE - CENTRAL ADAS DECISION and DRIVER MONITORING
• 11033308May 29, 2026Electrical system, Body and structure. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
• 11033306May 29, 2026Other or unknown. Central ADAS Decision Module (CADM), Long Range Camera Front(LRCF), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message, Inside Rearview Mirror Cover and LRCF Windshield Bracket.
• 11033299May 26, 2026Suspension. ***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and…
• 11033292May 26, 2026Electrical system, Body and structure. Module - liftgate
• 11032982May 22, 2026Body and structure. Hot Cup Holders Customers may comment on the following: ● When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch. This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct.
• 11032976May 21, 2026Electrical system. R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● **FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera (RVC) Functions Normally). ● Paddle shifters not working/No longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles…
• 11033320May 20, 2026Engine. ID-26-04 Rev. A Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program To clarify when an OEM part and the Recall Campaign part should be used. The original bulletin announced the addition of the 2.0L T4 Long Block or Complete Engine (Sales Codes EC1, EC2, and ECX) to the Powertrain Pre-Approval process.
• 11033316May 20, 2026Engine. Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program - ALL Dealers (Rev. A) To clarify when an OEM part and the Recall Campaign part should be used. The original bulletin announced the addition of the 2.0L T4 Long Block or Complete Engine (Sales Codes EC1, EC2, and ECX) to the Powertrain Pre-Approval process for ALL dealers.
• 11032986May 20, 2026Body and structure, Electrical system. Module - liftgate
• 11032996May 18, 2026Suspension. Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace.
• 11032850May 16, 2026Electrical system. Heads Up Display (HUD) Resets to Default Settings Each Ignition Cycle Customers may experience the following: ● The custom HUD configurations do not save after a vehicle sleep cycle. HUD configuration will reset to the default settings.
• 11032866May 15, 2026Body and structure. Bezel - overhead console
• 11032847May 15, 2026Transmission and drivetrain. Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: ● Vehicle is in limp mode This bulletin involves replacing the transmission oil pump.
• 11032858May 14, 2026Electrical system. TBM2.0H Setting U0080-00. Do not replace TBM ECU or SGW. If replacement is determined, Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds…
• 11032857May 14, 2026Steering, Electrical system. Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps.
• 11032870May 13, 2026Engine. D-26-11 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
• 11032869May 13, 2026Engine. ID-26-24 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
• 11032865May 13, 2026Electrical system. SENSOR – KNOCK
• 11032864May 13, 2026Electrical system. SENSOR – KNOCK
• 11032844May 13, 2026Engine. PHEV Engine Replacement XC2 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2336 - Cylinder 1 Above Knock/Combustion Vibration Sensor Threshold. ● P2337 - Cylinder 2 Above Knock/Combustion Vibration Sensor Threshold. ● P2338 - Cylinder 3 Above Knock/Combustion Vibration…
• 11032842May 13, 2026Electrical system. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
• 11032861May 12, 2026Body and structure. Frame - cargo area
• 11032855May 12, 2026Other or unknown. Issue: complaint of rattle from exhaust Before replacement: Check for loose exhaust Aluminum isolator brackets (check if the bracket is movable by hand/bolts not fully fastened to the vehicle). If loose, tighten and check to see if the rattle is still present. Check clearances between exhaust components and isolators brackets, as well as other parts of the vehicle.
• 11032854May 12, 2026Suspension. Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace.
• 11032810May 8, 2026Electrical system. Poor Audio Quality And Or Static From Wireless Devices
• 11032633May 8, 2026Electrical system. Poor Audio Quality And Or Static From Wireless Devices
• 11032824May 7, 2026Electrical system. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
• 11032814May 7, 2026Electrical system. Switch - liftgate
• 11032647May 7, 2026Electrical system. Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
• 11032637May 7, 2026Electrical system. Switch - liftgate
• 11032822May 6, 2026Electrical system. Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
• 11032645May 6, 2026Electrical system. Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
• 11032321May 2, 2026Electrical system. Not applicable to vehicles built for US market. Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: ● While in the offroad page on the IPC, there is a delay in updating the graphics and other information This bulletin involves reprogramming the IPC with the latest available software
• 11032334Apr 30, 2026Electrical system. Radio - multi media
• 11032333Apr 28, 2026Electrical system. Actuator - a/c and heater
• 11032332Apr 28, 2026Electrical system. Actuator - a/c and heater

← All problems reported for the 2024 Jeep Grand Cherokee 4XE