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Jeep Grand Cherokee 4XEModel year report

2024 Jeep Grand Cherokee 4XE Problems

Compared with other Jeep Grand Cherokee 4XE years

Too new to compare

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
23filed with NHTSA
Median mileage
21,500miles, 4 complaints with mileage
Recalls
2campaigns on record
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA crash rating
5 / 5stars overall
EPA fuel economy
23 mpgcombined (gas only), 2.0L 4-cyl · plug-in hybrid 4WD · 23 city / 24 hwy

Sources: NHTSA records for the 2024 Jeep Grand Cherokee 4XE (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error

NHTSA recorded 23 consumer complaints for the 2024 Jeep Grand Cherokee 4XE. The part named most often is electrical system, with 12 complaints (52% of the total), followed by engine (11) and other or unknown (7). 4 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 21,500 miles. Of all complaints, 1 involved a crash, 2 a fire, 1 an injury, according to the filers. NHTSA lists 2 recall campaigns and 394 technical service bulletins for this model year. Electrical system complaints overlap with 1 recall campaign covering the traction battery and 208 technical service bulletins filed under the same part. Engine complaints overlap with 1 recall campaign and 29 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Steering (1), Body and structure (1).

Example complaints

Electrical system: “1) Car shuts off automatically when driving. The only option to start engine again is to shut off the engine and restart. 2) Car hesitate when gas engine is communicating with electric battery. Car acts like it is is neutral for about 5 seconds The both issues listed above creates a serious safety risk as there is no option to accelerate while driving on a highway or city street. It creates a safety risk for my family and drivers that are behind me since other drivers have to come to an abrupt stop. …”

NHTSA complaint #11586971, filed 2024-05

Engine: “While driving on the highway at 65mph, the car suddenly lost power in middle of traffic and stopped. I was barely able to park on side of the road and was facing a severe risk of being crashed into! I was able to restart the vehicle after 7min by holding stop start button for long time”

NHTSA complaint #11644159, filed 2025-02

Other or unknown: “We aren't sure what happened exactly. We drove the car 10 minutes from my house to my work, and it started smoking when she parked. The car eventually caught fire and was completely destroyed, including damage to the structure it was parked next to. USAA has the car currently. My safety was put at risk because the car spontaneously caught fire and burned itself, and nearly burned the structure. There is no way to replicate the problem, as it's a slab of melted metal and plastic. The insurance company currently has the car. I don't know if the manufacturer has inpsected it. …”

NHTSA complaint #11643049, filed 2025-02

Transmission and drivetrain: “This report involves a vehicle that was leased new from a dealership less a week ago. This vehicle has barely 200 miles on the odometer. While driving in electric mode, the engine completely shut off. The car shifted into park in the middle of traffic. I couldn’t shift it out of park — not even into neutral to push the car off the street. The screen was telling me to press the brake and the start button, as if I was starting the engine. But doing those things did nothing. I couldn’t start the engine, and I also couldn’t turn the car off. The infotainment system was still running. …”

NHTSA complaint #11574396, filed 2024-02

Mileage when problems were reported

100% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 15,000 and 28,000 miles.

25%0–1025%10–2550%25–500%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (4 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 21,500 miles.

Complaints by year filed

This model year is less than 4 years old, so a trend is not meaningful yet.

20241720252026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2024 Jeep Grand Cherokee 4XE. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
Grand Cherokee 4XE · SUV 4WD★★★★★4 / 5554 · 14.0% risk

Driver aids listed by NHTSA for the 2024 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.

Neighbouring years: 2025: same overall rating. A redesign between years can change both the car and the test.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Fuel economy and running cost

EPA ratings for each 2024 Jeep Grand Cherokee 4XE version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.

VersionEngineTransmissionCityHwyComb.Fuel / yr
Grand Cherokee 4xe 4WD2.0L 4-cyl · plug-in hybrid8-speed automatic232423 gas only—

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2024 Jeep Grand Cherokee 4XE → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 394 on record; the latest 10 are shown.

See all 394 bulletins →

Other model years of the Jeep Grand Cherokee 4XE

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20242321,5002523—Too new
2023978,0003—23Not compared (fewer than 3 comparable model years)Too new
20221487,00012—23Not compared (fewer than 3 comparable model years)Rising

All Jeep Grand Cherokee 4XE model years

Frequently asked questions

How many NHTSA complaints does the 2024 Jeep Grand Cherokee 4XE have?

NHTSA recorded 23 consumer complaints for the 2024 Jeep Grand Cherokee 4XE as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2024 Jeep Grand Cherokee 4XE is reported most often?

Electrical system is named most often, in 12 complaints (52% of the total), followed by engine with 11.

Has the 2024 Jeep Grand Cherokee 4XE been recalled?

NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

How did the 2024 Jeep Grand Cherokee 4XE do in NHTSA crash tests?

NHTSA's 5-Star Safety Ratings give the 2024 Jeep Grand Cherokee 4XE 5 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.

What gas mileage does the 2024 Jeep Grand Cherokee 4XE get?

The EPA rates the 2024 Jeep Grand Cherokee 4XE (Grand Cherokee 4xe, 2.0L 4-cyl · plug-in hybrid) at 23 mpg combined, 23 city and 24 highway when running on gasoline in hybrid mode. Other engine and drive versions are rated differently.

At what mileage are problems with the 2024 Jeep Grand Cherokee 4XE reported?

Among the 4 complaints that include a mileage, the median is 21,500 miles and the middle half falls between 15,000 and 28,000 miles; 100% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.