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Other or unknownPart report

2024 Jeep Grand Cherokee 4XE Other or unknown Problems

Complaints
7about this part
Share
30%of 23 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 7 complaints about the other or unknown of the 2024 Jeep Grand Cherokee 4XE, 30% of the 23 complaints for this model year. 1 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“We aren't sure what happened exactly. We drove the car 10 minutes from my house to my work, and it started smoking when she parked. The car eventually caught fire and was completely destroyed, including damage to the structure it was parked next to. USAA has the car currently. My safety was put at risk because the car spontaneously caught fire and burned itself, and nearly burned the structure. There is no way to replicate the problem, as it's a slab of melted metal and plastic. The insurance company currently has the car. I don't know if the manufacturer has inpsected it. …”

NHTSA complaint #11643049, filed 2025-02

“On January 6, 2025, one week after picking up the new vehicle from the car dealers lot I was driving on the Merritt parkway when suddenly the AEB light came on and then the traction control and engine light. The vehicle quickly lost power and even with my foot pressed fully on the gas pedal, it would not accelerate and slowed to 20 mph within seconds. Fortunately, there was no car behind me, and I was able to coast into a rest stop. If there were a vehicle behind me, it probably would’ve crashed into me when my car quickly decelerated. I turned off the car and then restarted it. …”

NHTSA complaint #11635750, filed 2025-01

“This report involves a vehicle that was leased new from a dealership less a week ago. This vehicle has barely 200 miles on the odometer. While driving in electric mode, the engine completely shut off. The car shifted into park in the middle of traffic. I couldn’t shift it out of park — not even into neutral to push the car off the street. The screen was telling me to press the brake and the start button, as if I was starting the engine. But doing those things did nothing. I couldn’t start the engine, and I also couldn’t turn the car off. The infotainment system was still running. …”

NHTSA complaint #11574396, filed 2024-02

“1. Unknown - clunking noise in front driver side. May be related to “Part 573 Safety Recall” with the pinch bolt. Experiencing similar issues as described in this recall report. 2. Unknown - intermittent failure of the “active lane management” system. System will stop working and become unavailable while driving. 3. Unknown - Cylinder 3 injector circuit failure. Intermittent issue. Check engine light activates and is on for a couple days then goes off. Error code: P02F0.”

NHTSA complaint #11615084, filed 2024-09

“Last night, an incident occurred, which was previously reported to NHTSA. This morning, while driving to the dealership to address that incident, the vehicle's engine turned off while driving in hybrid/gas mode. The D was blinking on both the shifter and on the driver information panel. I was able to turn the shifter knob to put the vehicle into neutral, reverse, and park, but there was no change in vehicle behavior. Putting the shifter back in drive did nothing, and the car remained inoperable. All the while, the infotainment system remained on. …”

NHTSA complaint #11574483, filed 2024-02

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2024730%
20231616%
20221510%

Other parts of the 2024 Jeep Grand Cherokee 4XE

Electrical system
12 complaints
Engine
11 complaints
Transmission and drivetrain
6 complaints
Brakes
3 complaints
Forward collision avoidance
2 complaints
Vehicle speed control
2 complaints
Air bags
1 complaints
Fuel system
1 complaints
Lane departure
1 complaints
Steering
1 complaints
Body and structure
1 complaints

← All problems reported for the 2024 Jeep Grand Cherokee 4XE

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology