2024 Jeep Grand Cherokee 4XE Other or unknown Problems
- Complaints
- 7about this part
- Share
- 30%of 23 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 7 complaints about the other or unknown of the 2024 Jeep Grand Cherokee 4XE, 30% of the 23 complaints for this model year. 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“We aren't sure what happened exactly. We drove the car 10 minutes from my house to my work, and it started smoking when she parked. The car eventually caught fire and was completely destroyed, including damage to the structure it was parked next to. USAA has the car currently. My safety was put at risk because the car spontaneously caught fire and burned itself, and nearly burned the structure. There is no way to replicate the problem, as it's a slab of melted metal and plastic. The insurance company currently has the car. I don't know if the manufacturer has inpsected it. …”
NHTSA complaint #11643049, filed 2025-02“On January 6, 2025, one week after picking up the new vehicle from the car dealers lot I was driving on the Merritt parkway when suddenly the AEB light came on and then the traction control and engine light. The vehicle quickly lost power and even with my foot pressed fully on the gas pedal, it would not accelerate and slowed to 20 mph within seconds. Fortunately, there was no car behind me, and I was able to coast into a rest stop. If there were a vehicle behind me, it probably would’ve crashed into me when my car quickly decelerated. I turned off the car and then restarted it. …”
NHTSA complaint #11635750, filed 2025-01“This report involves a vehicle that was leased new from a dealership less a week ago. This vehicle has barely 200 miles on the odometer. While driving in electric mode, the engine completely shut off. The car shifted into park in the middle of traffic. I couldn’t shift it out of park — not even into neutral to push the car off the street. The screen was telling me to press the brake and the start button, as if I was starting the engine. But doing those things did nothing. I couldn’t start the engine, and I also couldn’t turn the car off. The infotainment system was still running. …”
NHTSA complaint #11574396, filed 2024-02“1. Unknown - clunking noise in front driver side. May be related to “Part 573 Safety Recall” with the pinch bolt. Experiencing similar issues as described in this recall report. 2. Unknown - intermittent failure of the “active lane management” system. System will stop working and become unavailable while driving. 3. Unknown - Cylinder 3 injector circuit failure. Intermittent issue. Check engine light activates and is on for a couple days then goes off. Error code: P02F0.”
NHTSA complaint #11615084, filed 2024-09“Last night, an incident occurred, which was previously reported to NHTSA. This morning, while driving to the dealership to address that incident, the vehicle's engine turned off while driving in hybrid/gas mode. The D was blinking on both the shifter and on the driver information panel. I was able to turn the shifter knob to put the vehicle into neutral, reverse, and park, but there was no change in vehicle behavior. Putting the shifter back in drive did nothing, and the car remained inoperable. All the while, the infotainment system remained on. …”
NHTSA complaint #11574483, filed 2024-02Related service bulletins
- 11038666Oct 15, 2026Compressor Assy High number of compressor replacements when complaint is noise and supplier analysis comes back as Trouble not found. Before replacing compressor due to noise…
- 11035333Jul 20, 2026Evaporator - air conditioning
- 11035330Jul 20, 2026Evaporator - air conditioning
- 11035329Jul 20, 2026Evaporator - air conditioning
- 11035328Jul 20, 2026Evaporator - air conditioning
- 11035199Jul 17, 2026Customer Indicates Air Conditioning Blows Warm.
- 11034336Jun 15, 2026Heater - electric coolant
- 11034327Jun 15, 2026Heater - electric coolant
- 11033951Jun 10, 2026Heater core – none
- 11033306May 29, 2026Central ADAS Decision Module (CADM), Long Range Camera Front(LRCF), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message, Inside…
Other or unknown: other model years
Other parts of the 2024 Jeep Grand Cherokee 4XE
12 complaintsEngine
11 complaintsTransmission and drivetrain
6 complaintsBrakes
3 complaintsForward collision avoidance
2 complaintsVehicle speed control
2 complaintsAir bags
1 complaintsFuel system
1 complaintsLane departure
1 complaintsSteering
1 complaintsBody and structure
1 complaints
← All problems reported for the 2024 Jeep Grand Cherokee 4XE
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology