Skip to content
Other or unknownPart report

2023 Jeep Grand Cherokee 4XE Other or unknown Problems

Complaints
16about this part
Share
16%of 97 total for the year
Median mileage
40,000miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 16 complaints about the other or unknown of the 2023 Jeep Grand Cherokee 4XE, 16% of the 97 complaints for this model year. Where a mileage was given, the median is 40,000 miles. 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Open 95B recall. High voltage battery safety issue, can cause fire. Advised not to charge, not to park indoors, and away from structures. There is no root cause, no parts, no firm timeline and I the manufacturer has been unresponsive. Initial contact was 10/31, and I have not yet received any follow-up from them (though I have contacted them proactively 3+ times). …”

NHTSA complaint #11624693, filed 2024-11

“Recall # 95B/NHTSA 24V-720 involves a critical fire risk associated with the vehicle’s battery, rendering the vehicle inoperable. I have been unable to use the vehicle for its intended purpose for over 60+ days due to this unresolved high risk issue. Moreover, I am unable to park the vehicle near my home or garage due to the fire hazard, which poses serious safety concerns.”

NHTSA complaint #11627226, filed 2024-11

“I have an on going unrepaired recall on the electrical system, charging system and possibly the battery. When apply the brake to start my Jeep the brakes sometimes are locked up and I have to push the start button a few times to release them. I was told that was normal at the dealership.”

NHTSA complaint #11637290, filed 2025-01

“My vehicle displayed a AWD service indicator - took in replaced a module. Same indicator came on 3 months later and needed a front axle disconnect replaced. I only do normal street driving and my vehicle has under 30k miles. All repairs including recalls done at jeep dealer 5 including recalls”

NHTSA complaint #11603929, filed 2024-07

“95B recall for fire hazard and told to park aware from structures and outdoors. I have to park in a parking garage. I have contacted Jeep multiple times about breaking a lease with no avail.”

NHTSA complaint #11628063, filed 2024-11

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2024730%
20231616%
20221510%

Other parts of the 2023 Jeep Grand Cherokee 4XE

Electrical system
47 complaints
Engine
23 complaints
Transmission and drivetrain
15 complaints
Fuel system
12 complaints
Steering
10 complaints
Forward collision avoidance
9 complaints
Suspension
6 complaints
Brakes
5 complaints
Lane departure
3 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Seats
2 complaints
Vehicle speed control
2 complaints

← All problems reported for the 2023 Jeep Grand Cherokee 4XE

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology