2023 Jeep Grand Cherokee 4XE Forward collision avoidance Problems
- Complaints
- 9about this part
- Share
- 9%of 97 total for the year
- Median mileage
- 7,550miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 9 complaints about the forward collision avoidance of the 2023 Jeep Grand Cherokee 4XE, 9% of the 97 complaints for this model year. Where a mileage was given, the median is 7,550 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Driving 35 MPH on a back road, no cars coming the opposite direction, the automatic emergency braking system flashed, beeped and slammed my brakes momentarily. Luckily there was no one behind me. I attempted to pull into a parking lot and the entire electrical system went crazy, all warning lights, systems and sensors went off and I lost power steering. Had I been driving during power steering loss it would have been very dangerous. …”
NHTSA complaint #11572819, filed 2024-02“When ever I try to charge my Jeep grand Cherokee 4xe summit reserve it fails to charge on a level 1 or level 2 charger and then they check engine light comes on and a electrical burning smell from the hybrid battery and says service charging system. …”
NHTSA complaint #11526462, filed 2023-06“Accelerating onto hwy and vehicle jerks then flashes “service hybrid system” and “battery low” (as in the vehicle battery not electric mode charge. Pulled up to a stop light 2 min later and automatic breaking locks up and the vehicle completely locks and shuts down. Unable to reset/turn off/on or shift. Had to be towed to dealership.”
NHTSA complaint #11513515, filed 2023-03“2023 Jeep Grand Cherokee 4XE flashing the following needing service: ACTIVE LANE MANAGEMENT, BLIND SPOT ALERT, AUTO EMERGENCY BRAKING Numerous calls to Jeep whom refused to escalate to a STAR case for engineer review. Numerous calls to Stelantis, with no call back. Possible issues with safety module. Videos submitted to Jeep Wave and asked to escalate to bring attention to serious safety matter.”
NHTSA complaint #11527810, filed 2023-06“Numerous messages regarding safety features appearing on cluster advising service required: ACTIVE LANE MANAGEMENT, BLIND SPOT ALERT, AUTO EMERGENCY BRAKING, REAR BRAKING ASSIST Features vital to safe operation of vehicle, Stellantis / FCA has zero knowledge & info as to cause of failure & fix.”
NHTSA complaint #11531480, filed 2023-07Forward collision avoidance: other model years
Other parts of the 2023 Jeep Grand Cherokee 4XE
47 complaintsEngine
23 complaintsOther or unknown
16 complaintsTransmission and drivetrain
15 complaintsFuel system
12 complaintsSteering
10 complaintsSuspension
6 complaintsBrakes
5 complaintsLane departure
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsSeats
2 complaintsVehicle speed control
2 complaints
← All problems reported for the 2023 Jeep Grand Cherokee 4XE
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology