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Lane departurePart report

2023 Jeep Grand Cherokee 4XE Lane departure Problems

Complaints
3about this part
Share
3%of 97 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 3 complaints about the lane departure of the 2023 Jeep Grand Cherokee 4XE, 3% of the 97 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“2023 Jeep Grand Cherokee 4XE flashing the following needing service: ACTIVE LANE MANAGEMENT, BLIND SPOT ALERT, AUTO EMERGENCY BRAKING Numerous calls to Jeep whom refused to escalate to a STAR case for engineer review. Numerous calls to Stelantis, with no call back. Possible issues with safety module. Videos submitted to Jeep Wave and asked to escalate to bring attention to serious safety matter.”

NHTSA complaint #11527810, filed 2023-06

“Numerous messages regarding safety features appearing on cluster advising service required: ACTIVE LANE MANAGEMENT, BLIND SPOT ALERT, AUTO EMERGENCY BRAKING, REAR BRAKING ASSIST Features vital to safe operation of vehicle, Stellantis / FCA has zero knowledge & info as to cause of failure & fix.”

NHTSA complaint #11531480, filed 2023-07

“When crossing the border into Mexico the AEB module falsely reports it has malfunctioned due to geo fence limitations. At least that is the cause of the issue per the service department. This causes the AEB system to stay offline and inoperable which also affects the Lane Departure Warning System as well as prevents the use of Adaptive Cruise Control. Supposedly there will be a Software Update coming--it was supposed to happen in Q4 of 2023 and now they say Q1 2024 which has ended and no update. The safety of the vehicle is compromised as key safety features are offline.”

NHTSA complaint #11580465, filed 2024-04

Related service bulletins

Lane departure: other model years

YearComplaintsShare of year
202414%
202333%
2022149%

Other parts of the 2023 Jeep Grand Cherokee 4XE

Electrical system
47 complaints
Engine
23 complaints
Other or unknown
16 complaints
Transmission and drivetrain
15 complaints
Fuel system
12 complaints
Steering
10 complaints
Forward collision avoidance
9 complaints
Suspension
6 complaints
Brakes
5 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Seats
2 complaints
Vehicle speed control
2 complaints

← All problems reported for the 2023 Jeep Grand Cherokee 4XE

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology