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EnginePart report

2023 Jeep Grand Cherokee 4XE Engine Problems

Complaints
23about this part
Share
24%of 97 total for the year
Median mileage
28,000miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 23 complaints about the engine of the 2023 Jeep Grand Cherokee 4XE, 24% of the 97 complaints for this model year. Where a mileage was given, the median is 28,000 miles. 2 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“On multiple occasions my 2024 Grand Cherokee 4XE will flash Service Hybrid System and cut out while driving. Brakes, steering, and other functions are severely limited on these occurences. I have brought this issue up with the Jeep dealership every time the incident happens and they always ask if there are any lights on. No lights stay on, the engine and all systems just cut out. Tried contacting Jeep corporate help line and never get anywhere with them. …”

NHTSA complaint #11649647, filed 2025-03

“When ever I try to charge my Jeep grand Cherokee 4xe summit reserve it fails to charge on a level 1 or level 2 charger and then they check engine light comes on and a electrical burning smell from the hybrid battery and says service charging system. …”

NHTSA complaint #11526462, filed 2023-06

“While driving home yesterday, the High Engine Temp alarm came on. This was just north of Virginia City, NV. I pulled the vehicle over and immediately smelled hot coolant when I exited the vehicle. I lifted the hood, and there was no coolant in the reservoir. I left the hood open and latched with the safety catch while I returned to Virginia City to the local market. The trip was mostly down hill so little excess strain was put on the engine. I bought some coolant and tried to refill the system. …”

NHTSA complaint #11589686, filed 2024-05

“4xe. Have had at least 3 episodes where - while driving- engine switches itself from Electric to Hybrid Mode saying that Electric Mode is Unavailable . Shortly thereafter, while in Hybrid mode, I press the accelerator and engine seems to rev fast, but there is greatly diminished power. I have to pull off the road and restart car and everything works fine. I have done all of the recall work. Changed oil. This is a rare occurrence, do not think it is a mechanical issue, feel like maybe a hybrid software issue.”

NHTSA complaint #11604084, filed 2024-07

“On 11/9/24 the vehicle began emitting a burning odor from the hvac air vents. The vehicle was charged to 100% and was driven for about an hour before the burning smell began. The vehicle is available for inspection. The safety of myself and others around me are put at risk, due to the possibilty of a vehicle fire due to the 95B recall. The problem has been reproduced when I drive the vehicle after an hour, of a full charge. The vehicle is being taken to a dealership. There were no warning messages when the burning smell began. …”

NHTSA complaint #11624462, filed 2024-11

Related recalls

Related service bulletins

Engine: other model years

YearComplaintsShare of year
20241148%
20232324%
20222014%

Other parts of the 2023 Jeep Grand Cherokee 4XE

Electrical system
47 complaints
Other or unknown
16 complaints
Transmission and drivetrain
15 complaints
Fuel system
12 complaints
Steering
10 complaints
Forward collision avoidance
9 complaints
Suspension
6 complaints
Brakes
5 complaints
Lane departure
3 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Seats
2 complaints
Vehicle speed control
2 complaints

← All problems reported for the 2023 Jeep Grand Cherokee 4XE

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology