2023 Jeep Grand Cherokee 4XE Engine Problems
- Complaints
- 23about this part
- Share
- 24%of 97 total for the year
- Median mileage
- 28,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 23 complaints about the engine of the 2023 Jeep Grand Cherokee 4XE, 24% of the 97 complaints for this model year. Where a mileage was given, the median is 28,000 miles. 2 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“On multiple occasions my 2024 Grand Cherokee 4XE will flash Service Hybrid System and cut out while driving. Brakes, steering, and other functions are severely limited on these occurences. I have brought this issue up with the Jeep dealership every time the incident happens and they always ask if there are any lights on. No lights stay on, the engine and all systems just cut out. Tried contacting Jeep corporate help line and never get anywhere with them. …”
NHTSA complaint #11649647, filed 2025-03“When ever I try to charge my Jeep grand Cherokee 4xe summit reserve it fails to charge on a level 1 or level 2 charger and then they check engine light comes on and a electrical burning smell from the hybrid battery and says service charging system. …”
NHTSA complaint #11526462, filed 2023-06“While driving home yesterday, the High Engine Temp alarm came on. This was just north of Virginia City, NV. I pulled the vehicle over and immediately smelled hot coolant when I exited the vehicle. I lifted the hood, and there was no coolant in the reservoir. I left the hood open and latched with the safety catch while I returned to Virginia City to the local market. The trip was mostly down hill so little excess strain was put on the engine. I bought some coolant and tried to refill the system. …”
NHTSA complaint #11589686, filed 2024-05“4xe. Have had at least 3 episodes where - while driving- engine switches itself from Electric to Hybrid Mode saying that Electric Mode is Unavailable . Shortly thereafter, while in Hybrid mode, I press the accelerator and engine seems to rev fast, but there is greatly diminished power. I have to pull off the road and restart car and everything works fine. I have done all of the recall work. Changed oil. This is a rare occurrence, do not think it is a mechanical issue, feel like maybe a hybrid software issue.”
NHTSA complaint #11604084, filed 2024-07“On 11/9/24 the vehicle began emitting a burning odor from the hvac air vents. The vehicle was charged to 100% and was driven for about an hour before the burning smell began. The vehicle is available for inspection. The safety of myself and others around me are put at risk, due to the possibilty of a vehicle fire due to the 95B recall. The problem has been reproduced when I drive the vehicle after an hour, of a full charge. The vehicle is being taken to a dealership. There were no warning messages when the burning smell began. …”
NHTSA complaint #11624462, filed 2024-11Related recalls
- 25V766000Nov 6, 2025Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris…Covers: Jeep Grand Cherokee 4XE 2023–2025, Wrangler 4XE 2024–2025
Related service bulletins
- 11037354Sep 11, 2026MIL-On and/or Engine Oil Leak
- 11036762Aug 26, 2026Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for…
- 11034912Jun 30, 2026Throttle body – none
- 11034911Jun 30, 2026Throttle body – none
- 11034335Jun 18, 2026Bolt - hex flange head
- 11033320May 20, 2026ID-26-04 Rev. A Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program To clarify when an OEM part and the Recall Campaign…
- 11033316May 20, 2026Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program - ALL Dealers (Rev. A) To clarify when an OEM part and the Recall…
- 11032870May 13, 2026D-26-11 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
- 11032869May 13, 2026ID-26-24 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
- 11032844May 13, 2026PHEV Engine Replacement XC2 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the…
Engine: other model years
Other parts of the 2023 Jeep Grand Cherokee 4XE
47 complaintsOther or unknown
16 complaintsTransmission and drivetrain
15 complaintsFuel system
12 complaintsSteering
10 complaintsForward collision avoidance
9 complaintsSuspension
6 complaintsBrakes
5 complaintsLane departure
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsSeats
2 complaintsVehicle speed control
2 complaints
← All problems reported for the 2023 Jeep Grand Cherokee 4XE
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology