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Fuel systemPart report

2023 Jeep Grand Cherokee 4XE Fuel system Problems

Complaints
12about this part
Share
12%of 97 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 12 complaints about the fuel system of the 2023 Jeep Grand Cherokee 4XE, 12% of the 97 complaints for this model year. 1 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The vehicle was newly acquired and was set to run on Electric mode. I was driving on the Highway at highway speed and suddenly without any warning, it lost all power due the what is called FORM making the electric engine unavailable. There was a semi truck right behind me which almost hit me since by losing my electric engine I dropped my speed suddenly. I had to pull over and try to figure out what was going on and switch to Hybrid mode. …”

NHTSA complaint #11555528, filed 2023-11

“I am experiencing 2 issues with the vehicle. 1. I am not sure exactly which component is affected, but on several occasions I have had the car essentially stop responding WHILE I M DRIVING. While driving on the highway, the car somehow loses response, I don't know any other way to describe it. It's almost like the car switches to Neutral, but the gear indicator still says it's in Drive. Pressing the gas pedal does nothing, the car just continues to glide along, steadily slowing. …”

NHTSA complaint #11623572, filed 2024-11

“I was driving on a local road going 35-40 mph, when SUV shut off (no power). I maneuvered to the shoulder, and tried to restart, which it did. The hybrid was near the end of the charged battery mode, when this happened. I purchase the Grand Cherokee 4XE (new) in May 2024, and recently had the battery replaced due to a safety recall. This is the first time I lost power while driving. The car has been at the dealer’s for two days, and they have not found the problem. There was no error code, and they could not replicate the loss of power.”

NHTSA complaint #11640698, filed 2025-02

“On February 10, 2025 at approximately 4:45 EST, I was driving approximately 55MPH in the far left lane of a multi-lane highway when I received a notice that my hybrid propulsion system had malfunctioned. Upon receiving the notice, I immediately lost power/propulsion of my vehicle although the warning notice disappeared and the screen made it appear that the vehicle was operating. As I pressed the gas pedal, I noted that there was no power being provided to the powertrain and I had to progressively move to the right to find a safe spot to stop. …”

NHTSA complaint #11641825, filed 2025-02

“On 11/9/24 the vehicle began emitting a burning odor from the hvac air vents. The vehicle was charged to 100% and was driven for about an hour before the burning smell began. The vehicle is available for inspection. The safety of myself and others around me are put at risk, due to the possibilty of a vehicle fire due to the 95B recall. The problem has been reproduced when I drive the vehicle after an hour, of a full charge. The vehicle is being taken to a dealership. There were no warning messages when the burning smell began. …”

NHTSA complaint #11624462, filed 2024-11

Related service bulletins

Fuel system: other model years

YearComplaintsShare of year
202414%
20231212%
2022139%

Other parts of the 2023 Jeep Grand Cherokee 4XE

Electrical system
47 complaints
Engine
23 complaints
Other or unknown
16 complaints
Transmission and drivetrain
15 complaints
Steering
10 complaints
Forward collision avoidance
9 complaints
Suspension
6 complaints
Brakes
5 complaints
Lane departure
3 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Seats
2 complaints
Vehicle speed control
2 complaints

← All problems reported for the 2023 Jeep Grand Cherokee 4XE

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology