2023 Jeep Grand Cherokee 4XE Electrical system Problems
- Complaints
- 47about this part
- Share
- 48%of 97 total for the year
- Median mileage
- 8,500miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 47 complaints about the electrical system of the 2023 Jeep Grand Cherokee 4XE, 48% of the 97 complaints for this model year. Where a mileage was given, the median is 8,500 miles. 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Open 95B recall. High voltage battery safety issue, can cause fire. Advised not to charge, not to park indoors, and away from structures. There is no root cause, no parts, no firm timeline and I the manufacturer has been unresponsive. Initial contact was 10/31, and I have not yet received any follow-up from them (though I have contacted them proactively 3+ times). …”
NHTSA complaint #11624693, filed 2024-11“I have an on going unrepaired recall on the electrical system, charging system and possibly the battery. When apply the brake to start my Jeep the brakes sometimes are locked up and I have to push the start button a few times to release them. I was told that was normal at the dealership.”
NHTSA complaint #11637290, filed 2025-01“On multiple occasions my 2024 Grand Cherokee 4XE will flash Service Hybrid System and cut out while driving. Brakes, steering, and other functions are severely limited on these occurences. I have brought this issue up with the Jeep dealership every time the incident happens and they always ask if there are any lights on. No lights stay on, the engine and all systems just cut out. Tried contacting Jeep corporate help line and never get anywhere with them. …”
NHTSA complaint #11649647, filed 2025-03“When ever I try to charge my Jeep grand Cherokee 4xe summit reserve it fails to charge on a level 1 or level 2 charger and then they check engine light comes on and a electrical burning smell from the hybrid battery and says service charging system. …”
NHTSA complaint #11526462, filed 2023-06“Manufacturer issued a fire risk recall but doesn’t have a way to fix it. I am unable to let my small children ride in this vehicle because they can’t let themselves out. How long does a manufacturer have to rectify an issue like this?”
NHTSA complaint #11624538, filed 2024-11Related recalls
- 24V720000Sep 27, 2024Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail…Covers: Jeep Grand Cherokee 4XE 2022–2024, Wrangler 4XE 2020–2024
Related service bulletins
- 11038557Oct 10, 2026High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
- 11038520Oct 10, 2026High Voltage Battery Has Lower SOC After Overnight Sleep Cycle
- 11038529Oct 8, 2026Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of…
- 11038492Oct 8, 2026Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of…
- 11037582Sep 23, 2026R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● **Speakers may emit a humming, screeching, buzzing, clicking…
- 11037350Sep 10, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11037345Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11036771Aug 26, 2026Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
- 11035996Jul 31, 2026R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
- 11035163Jul 15, 2026Body Control Module (BCM) Flash Failure Customers may experience one or more of the following: SYMPTOM: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC)…
Electrical system: other model years
Other parts of the 2023 Jeep Grand Cherokee 4XE
23 complaintsOther or unknown
16 complaintsTransmission and drivetrain
15 complaintsFuel system
12 complaintsSteering
10 complaintsForward collision avoidance
9 complaintsSuspension
6 complaintsBrakes
5 complaintsLane departure
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsSeats
2 complaintsVehicle speed control
2 complaints
← All problems reported for the 2023 Jeep Grand Cherokee 4XE
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology