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BrakesPart report

2024 Jeep Grand Cherokee 4XE Brakes Problems

Complaints
3about this part
Share
13%of 23 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 3 complaints about the brakes of the 2024 Jeep Grand Cherokee 4XE, 13% of the 23 complaints for this model year. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“When driving down interstate five in San Diego, my vehicle decided that it wanted to come to a screeching halt suddenly as the forward collision system activated randomly, causing my neck to jolt and a distill in pain. I had no idea what was going on, but in order to try to get out of the way of traffic, I quickly tried to override what the system was doing after coming to a complete stop, then the accelerator stuck getting the vehicle going over 100 mph. The hybrid system only shut down the gas engine, but the electric was still propelling the vehicle to go forward. …”

NHTSA complaint #11626301, filed 2024-11

“2024 Jeep grand cherokee 4xe Loss of power while driving. currently has about 4600 miles on it but having issues entire time of ownership. Also been experiencing very hard jerky shifting and a red wrench service hybrid electric vehicle system light coming on periodically. Loss of complete power while driving with the red wrench warning coming on and lost power steering and braking. vehicle would not start for about 20 minutes then started. Brought it in to local jeep dealer and they can't find any issues they said. please help”

NHTSA complaint #11629394, filed 2024-12

“The contact rented a 2024 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated. The service brakes were depressed, however the vehicle failed to stop as intended. In addition, the contact stated that when the vehicle stopped, the vehicle jerked forward. In addition, the contact stated that prior to the failure, the vehicle jerked several times when the brake pedal was depressed. The contact was unable to control the vehicle and crashed into a handicapped sign. The vehicle was towed to a local tow yard. …”

NHTSA complaint #11649304, filed 2025-03

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
2024313%
202355%
2022149%

Other parts of the 2024 Jeep Grand Cherokee 4XE

Electrical system
12 complaints
Engine
11 complaints
Other or unknown
7 complaints
Transmission and drivetrain
6 complaints
Forward collision avoidance
2 complaints
Vehicle speed control
2 complaints
Air bags
1 complaints
Fuel system
1 complaints
Lane departure
1 complaints
Steering
1 complaints
Body and structure
1 complaints

← All problems reported for the 2024 Jeep Grand Cherokee 4XE

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology