2014 Jeep Grand Cherokee Technical Service Bulletins

634 technical service bulletins (TSBs) are on record for the 2014 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10217942Apr 23, 2014Electrical system. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10062104Apr 22, 2014Equipment. Summary to be provided on a future date.
• 10218810Apr 16, 2014Fuel system, Exterior lighting, Brakes, Electrical system, Back-over…. Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a condition that the Oil Life Monitor shows faster then expected oil life deterioration. Software enhancements will address this issue. Some customers may experience a Malfunction Indicator Lamp (MIL)…
• 10217969Apr 16, 2014Engine cooling, Electrical system. Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a condition that the Oil Life Monitor shows faster then expected oil life deterioration. Software enhancements will address this issue. Some customers may experience a Malfunction Indicator Lamp (MIL)…
• 10139643Apr 16, 2014Fuel system, Engine cooling. Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a condition that the Oil Life Monitor shows faster then expected oil life deterioration. Software enhancements will address this issue. Some customers may experience a Malfunction Indicator Lamp (MIL)…
• 10063279Apr 16, 2014Electrical system. Summary to be provided on a future date.
• 10229866Apr 10, 2014Other or unknown, Electrical system. Setting Mode Is Selected And Headlamps Always Stay On
• 10218801Apr 10, 2014Visibility (wipers, defrost, mirrors). Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same.
• 10217960Apr 10, 2014Visibility (wipers, defrost, mirrors). Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same.
• 10139635Apr 10, 2014Equipment. Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same.
• 10064510Apr 10, 2014Equipment. Summary to be provided on a future date.
• 10218794Apr 8, 2014Transmission and drivetrain. Transmission Shift Enhancements - Adaptation Drive Learn Procedure This bulletin involves performing a subjective shift quality rating when customers experience poor shift quality and if necessary, performing the transmission adaptation learn procedure.
• 10217953Apr 8, 2014Transmission and drivetrain. Transmission Shift Enhancements - Adaptation Drive Learn Procedure This bulletin involves performing a subjective shift quality rating when customers experience poor shift quality and if necessary, performing the transmission adaptation learn procedure.
• 10139628Apr 8, 2014Transmission and drivetrain. Transmission Shift Enhancements - Adaptation Drive Learn Procedure This bulletin involves performing a subjective shift quality rating when customers experience poor shift quality and if necessary, performing the transmission adaptation learn procedure.
• 10069309Apr 8, 2014Transmission and drivetrain. Summary to be provided on a future date.
• 10218791Apr 4, 2014Body and structure. Click, Creak, Or Groaning Sound Near C-Pillar, Dual Pane Sunroof (Sales Code GWJ) This bulletin involves inspecting and if necessary replacing rear sunroof glass panel or adding structural adhesive at the right rear corner C-Pillar sunroof opening reinforcement. Click, creak, or groaning sound near C-pillar at rear corner of sunroof.
• 10217950Apr 4, 2014Body and structure, Visibility (wipers, defrost, mirrors). Click, Creak, Or Groaning Sound Near C-Pillar, Dual Pane Sunroof (Sales Code GWJ) This bulletin involves inspecting and if necessary replacing rear sunroof glass panel or adding structural adhesive at the right rear corner C-Pillar sunroof opening reinforcement. Click, creak, or groaning sound near C-pillar at rear corner of sunroof.
• 10139625Apr 4, 2014Visibility (wipers, defrost, mirrors). Click, Creak, Or Groaning Sound Near C-Pillar, Dual Pane Sunroof (Sales Code GWJ) This bulletin involves inspecting and if necessary replacing rear sunroof glass panel or adding structural adhesive at the right rear corner C-Pillar sunroof opening reinforcement. Click, creak, or groaning sound near C-pillar at rear corner of sunroof.
• 10063782Apr 4, 2014Body and structure. Summary to be provided on a future date.
• 10229869Apr 2, 2014Brakes. New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest…
• 10218781Apr 2, 2014Brakes. New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest…
• 10217940Apr 2, 2014Brakes. New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest…
• 10139615Apr 2, 2014Brakes. New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Some Jeep Grand Cherokee and Dodge Durango vehicles may have a brake booster that could prematurely corrode. If perforation of the brake booster shell (due to corrosion) occurs, the brake booster may ingest…
• 10137018Mar 28, 2014Equipment. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Navigation display enhancement. ? Enables Via Mobile software features when released to consumers. ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute…
• 10137011Mar 21, 2014Equipment. RA2 Radio Enhancement This bulletin involves updating the radio's software. The customer may notice one or more of the following. ? Display screen dim. ? Paired phone list is deleted after ignition cycle. ? Not able to pair phone. ? Unable to delete paired device from list. ? Removed the ability to pair phones while the vehicle is in motion. ? Voice command not able to play new text messages. ? SXM presets are lost…
• 10137010Mar 21, 2014Engine cooling. Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a condition that the Oil Life Monitor shows faster then expected oil life deterioration. Software enhancements will address this issue. Some customers may experience a Malfunction Indicator Lamp (MIL)…
• 10063278Mar 21, 2014Electrical system. Summary to be provided on a future date.
• 10062113Mar 21, 2014Electrical system. Summary to be provided on a future date.
• 10137006Mar 18, 2014Fuel system, Engine cooling, Electrical system. Flash: MIL Illumination - Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that any of the following Diagnostic Trouble Code(s) may have been set: ? P0073 - AMBIENT AIR TEMPERATURE…
• 10137005Mar 18, 2014Transmission and drivetrain. Flash: Cruise Control Inoperative and/or Knocking (Detonation) Sound This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience Cruise Control lock out (inoperative) after several ?+? cruise button inputs attempting to increase Cruise Set Speed.
• 10063283Mar 18, 2014Electrical system. Summary to be provided on a future date.
• 10063281Mar 18, 2014Electrical system. Summary to be provided on a future date.
• 10069248Mar 14, 2014Electrical system. Summary to be provided on a future date.
• 10137003Mar 13, 2014Transmission and drivetrain. Flash: Improved Rolling Reverse to Drive Shift Quality This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. Customers may indicate that the rolling reverse to drive shift quality may not meet their expectations.
• 10064511Mar 12, 2014Equipment. Summary to be provided on a future date.
• 10136989Mar 5, 2014Equipment. Flash: RK4 RM4 RL4 UCONNECT 8.4N AM/FM/BT/NAV This bulletin provides software to fix the following issues: Simplified Chinese handwriting recognition issue applicable to China CIP radio, (RK4) eCall message related battery drain issue applicable to China/Japan/S.Korea (RK4,RM4,RL4) Simplified Chinese handwriting recognition issue applicable to China CIP radio, (RK4) eCall message related battery drain issue…
• 10136986Mar 5, 2014Equipment. RG3 RG4 RJ3 RJ4 RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not…
• 10062143Mar 5, 2014Electrical system. Summary to be provided on a future date.
• 10062136Feb 28, 2014Equipment. Summary to be provided on a future date.
• 10136973Feb 25, 2014Equipment. Flash: Radio May Be Muted Caused By The Amplifier Not Communicating This bulletin involves updating the Amplifier?s software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus. On further inspection U0186-00 Lost communication with the audio amplifier may be found.
• 10136966Feb 19, 2014Transmission and drivetrain, Equipment. Difficult Shifting Into 1st And 2nd Gear This bulletin involves inspecting and adjusting the manual transmission shift cable Difficult shifting into 1st and/or 2nd gears may be due to any of the following conditions; A. Gearshift Select cable improperly adjusted. B. Gearshift cables not seated at shifter. C. Gearshift cables not seated at transmission. D. Neutral sensor rotated out of position.
• 10136964Feb 19, 2014Electrical system, Engine cooling. Flash: ELSD Module Enhancements This bulletin involves selectively erasing and reprogramming the Electronic Limited Slip Differential (ELSD) with new software. If any of the following DTC?s are either Active or Stored in the ELSD module?s memory, the ELSD motor will need to be replaced as well.
• 10069243Feb 19, 2014Electrical system. Summary to be provided on a future date.
• 10136961Feb 15, 2014Electrical system. Flash: MIL Illumination P0300- Multiple Cylinder Misfire and/or P0573- Brake Switch 1 Stuck Off This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes have been set: ?…
• 10055340Feb 15, 2014Engine, Transmission and drivetrain, Electrical system. Jeep/dodge: diagnostic trouble codes (dtcs) are set on multiple cylinder misfire, brake switch 1 stuck off causing malfunction indicator lamp (mil) to illuminate and new software for selective erasing and reprogramming of powertrain control module (pcm). Model 2014 grand cherokee, durango.
• 10136954Feb 14, 2014Electrical system, Transmission and drivetrain. Flash: Shift Quality Improvements This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software.
• 10069239Feb 14, 2014Electrical system. Summary to be provided on a future date.
• 10136953Feb 13, 2014Lane departure. Flash: False Blind Spot Indication This Bulletin involves updating the Left Blind Spot Sensor (LBSS) and Right Blind Spot Sensor (RBSS) software. A customer may experience a false blind spot detection, indicating there is a vehicle present when there are no vehicles. On further inspection DTC B129D-78 Right blind spot sensor-alignment or adjustment incorrect, or B129E-78 Left blind spot sensor-alignment or…
• 10055431Feb 13, 2014Electrical system. Jeep: software for the left blind spot sensor and right blind spot sensor needs updating due to giving a false blind spot detection. Model 2014 grand cherokee.
• 10136950Feb 12, 2014Seats, Electrical system, Steering. Auto Comfort feature Always Defaults On In Cold Weather This Bulletin involves reconfiguring the vehicle for proper operation of the Auto Comfort feature. The customer may notice when the weather is cold the heated steering wheel and heated seats will automatically turn on. The customer will have to turn off both systems each time the key is cycled. There is no personal setting in the menu to have the Auto Comfort…

← All problems reported for the 2014 Jeep Grand Cherokee