2014 Jeep Grand Cherokee Technical Service Bulletins

634 technical service bulletins (TSBs) are on record for the 2014 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10229968Oct 29, 2014Suspension, Wheels, Tires. Steering Wheel Vibration - Front Wheel Bearings
• 10139811Oct 29, 2014Steering, Wheels. Steering Wheel Vibration - Front Wheel Bearings This bulletin involves diagnosing vibration and if necessary replacing front wheel bearings. Customer may experience vibration in the steering wheel while driving at speeds between 65 to 80 mph.
• 10063756Oct 29, 2014Tires. Summary to be provided on a future date.
• 10139804Oct 24, 2014Transmission and drivetrain. 845RE Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool based transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to improve a customer's concern of poor shift quality. Customers may indicate that their transmission shift quality does not meet their expectations.
• 10063725Oct 24, 2014Transmission and drivetrain. Summary to be provided on a future date.
• 10229929Oct 18, 2014Equipment. RJ2 Or RG2 Radio Enhancements
• 10229926Oct 18, 2014Equipment. RA2 Radio Enhancements
• 10139794Oct 18, 2014Steering, Equipment. RA2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following. Unable to change CD tracks with steering wheel controls. May be able to change AM/FM frequencies while changing SXM frequencies. Display screen dim. Paired phone list is deleted after ignition cycle. Not able to pair phone. Unable to delete paired device from list. Removed the ability…
• 10139793Oct 18, 2014Electrical system, Equipment, Steering. RJ2 Or RG2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: Unable to change CD tracks with steering wheel controls. Scroll knob may not functioning on Digital Audio Broadcasting (DAB). Paired phone list is deleted after ignition cycle. Incorrect Russian translations. Not able to pair phone. Unable to delete paired device from list…
• 10062135Oct 18, 2014Equipment. Summary to be provided on a future date.
• 10062115Oct 18, 2014Electrical system. Summary to be provided on a future date.
• 10229978Oct 17, 2014Engine cooling. Flash: Automatic Temperature Control, Cabin Temperature Too High
• 10229948Oct 17, 2014Transmission and drivetrain, Electrical system. MIL Illumination Diagnostic and System Improvements
• 10139790Oct 17, 2014Electrical system, Equipment. Flash: Automatic Temperature Control, Cabin Temperature Too High This bulletin involves reprogramming the HVAC Module with new software. Customers may experience the following condition: Vehicle cabin temperature seems too warm even after reducing the Automatic Temperature Control setpoint.Updating the HVAC software will correct these conditions.
• 10139789Oct 17, 2014Electrical system, Engine cooling. Flash: MIL Illumination Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Code(s) may have been set erroneously: ? P0087-00…
• 10064516Oct 17, 2014Electrical system. Summary to be provided on a future date.
• 10063276Oct 17, 2014Electrical system. Summary to be provided on a future date.
• 10229952Oct 8, 2014Engine cooling. Intermittent Extended Crank, Long Crank Time.
• 10139780Oct 8, 2014Engine cooling. Intermittent Extended Crank, Long Crank Time. This bulletin involves inspecting the Bank 1 Camshaft Position Sensor serial number and if necessary, replacing the sensor. A small number of customers may experience an intermittent 1 to 5 second extended crank condition when starting their vehicle. No DTCs will be present when this occurs.
• 10057123Oct 1, 2014Transmission and drivetrain. Chrysler: see document search button for owners letter. Dodge durango, jeep grand cherokee: front half boot clamps on above vehicles may have been incoorectly installed, which could allow grease from the cv joint to leak while driving.
• 10221041Sep 30, 2014Equipment. Radio Audio Updates For The Australian Market This bulletin involves updating the radio software. A customer may experience, one or more of the following conditions: Audio turn instructions do not pronounce the Street Names correctly. The audio turn instructions do not pronounce the Street Type.
• 10139761Sep 30, 2014Equipment. Radio Audio Updates For The Australian Market This bulletin involves updating the radio software. A customer may experience, one or more of the following conditions: Audio turn instructions do not pronounce the Street Names correctly. The audio turn instructions do not pronounce the Street Type.
• 10062906Sep 30, 2014Electrical system. Summary to be provided on a future date.
• 10221037Sep 26, 2014Transmission and drivetrain. 845RE Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool based transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to remedy a customer?s concern of poor shift quality. Customers may indicate that their transmission shift quality does not meet their expectations.
• 10221035Sep 26, 2014Transmission and drivetrain. 8 Speed Transmission Shift Adaptation, Drive Learn Procedure This bulletin involves performing a Transmission Adaptation Learn procedure based on a subjective shift quality rating evaluation.The adaptation drive learn procedure must be performed on all 8-speed transmissions when the transmission is repaired/replaced and/or the Valve Body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells…
• 10139757Sep 26, 2014Transmission and drivetrain. 845RE Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool based transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to remedy a customer?s concern of poor shift quality. Customers may indicate that their transmission shift quality does not meet their expectations.
• 10139755Sep 26, 2014Transmission and drivetrain. 8 Speed Transmission Shift Adaptation, Drive Learn Procedure This bulletin involves performing a Transmission Adaptation Learn procedure based on a subjective shift quality rating evaluation.The adaptation drive learn procedure must be performed on all 8-speed transmissions when the transmission is repaired/replaced and/or the Valve Body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells…
• 10063726Sep 26, 2014Transmission and drivetrain. Summary to be provided on a future date.
• 10221019Sep 16, 2014Body and structure, Fuel system. Diesel Exhaust Fluid (DEF) Injector Line Retention This bulletin involves positioning and securing the Diesel Exhaust Fluid (DEF) injector line. The DEF injector wiring is anchored to the frame member and the intent is to anchor the DEF injector hose to the frame member and then tie the DEF injector hose to the wire harness. If the vehicle?s VIN is on the RRT VIN list or if the DEF injector line hangs too low…
• 10139739Sep 16, 2014Fuel system. Diesel Exhaust Fluid (DEF) Injector Line Retention This bulletin involves positioning and securing the Diesel Exhaust Fluid (DEF) injector line. The DEF injector wiring is anchored to the frame member and the intent is to anchor the DEF injector hose to the frame member and then tie the DEF injector hose to the wire harness. If the vehicle?s VIN is on the RRT VIN list or if the DEF injector line hangs too low…
• 10064538Sep 16, 2014Engine cooling. Summary to be provided on a future date.
• 10221013Sep 11, 2014Equipment. RG2 RJ2 Radio Language Enhancements Portuguese Polish Turkish Brazil-Portuguese This bulletin involves updating the radio's software. The customer may notice one or more of the following. Unable to select ?Portuguese and Polish? languages on VP2 ECE Radio. Unable to select ?Turkish and Brazil-Portuguese? languages on VP2 ROW Radio.
• 10139733Sep 11, 2014Equipment, Electrical system. RG2 RJ2 Radio Language Enhancements Portuguese Polish Turkish Brazil-Portuguese This bulletin involves updating the radio's software. The customer may notice one or more of the following. Unable to select ?Portuguese and Polish? languages on VP2 ECE Radio. Unable to select ?Turkish and Brazil-Portuguese? languages on VP2 ROW Radio.
• 10062740Sep 11, 2014Electrical system. Summary to be provided on a future date.
• 10139707Aug 27, 2014Electrical system, Transmission and drivetrain. Flash: Transmission Shift Enhancements This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. Some customers may experience any or all of the following transmission shift concerns. 3-2, 2-1 Shift bump on deceleration. Shift quality during hard acceleration. Excessive shifts during cruise control operation. Intermittent delay shift condition. Engine braking…
• 10069301Aug 27, 2014Electrical system. Summary to be provided on a future date.
• 10063716Aug 27, 2014Electrical system. Summary to be provided on a future date.
• 10139706Aug 23, 2014Back-over prevention (rear camera), Electrical system. Flash: Park Assist Enhancement This Bulletin involves updating the Park Assist Module (PAM) software. A customer may notice at low speed operation (below 7mph/11kph) a cluster display indicating an object is detected by the front park assist system. This will be indicated by the fourth (farthest) arc on the vehicle graphic on the cluster. This will typically occur on gravel or sloped surfaces, like an approach ramp.
• 10139685Aug 4, 2014Equipment. RJ4 Navigation Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Peru maps not available. When using navigation route guidance with Spanish language selected the customer will have English voice guidance presented when it should be in Spanish.
• 10062707Aug 2, 2014Electrical system. Summary to be provided on a future date.
• 10217731Jul 31, 2014Back-over prevention (rear camera), Equipment, Electrical system, Brakes. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal…
• 10217730Jul 31, 2014Equipment, Electrical system. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature…
• 10217729Jul 31, 2014Equipment. Replace Radio No AM Or FM Reception This bulletin involves replacing the RJ radio with a RA sales code radio. No FM or AM reception.
• 10141246Jul 31, 2014Equipment, Back-over prevention (rear camera), Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal…
• 10141245Jul 31, 2014Equipment. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature…
• 10141244Jul 31, 2014Equipment. Replace Radio No AM Or FM Reception This bulletin involves replacing the RJ radio with a RA sales code radio. No FM or AM reception.
• 10062702Jul 31, 2014Equipment. Summary to be provided on a future date.
• 10217722Jul 25, 2014Equipment, Electrical system. Polish Instrument Cluster Translation Update This bulletin involves flashing the instrument cluster to update the Polish translation. Incorrect Polish translations in the Instrument Cluster.
• 10141237Jul 25, 2014Electrical system. Polish Instrument Cluster Translation Update This bulletin involves flashing the instrument cluster to update the Polish translation. Incorrect Polish translations in the Instrument Cluster.
• 10062699Jul 25, 2014Electrical system. Summary to be provided on a future date.

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