2014 Jeep Grand Cherokee Technical Service Bulletins

634 technical service bulletins (TSBs) are on record for the 2014 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10216175Oct 14, 2015Electrical system, Equipment, Visibility (wipers, defrost, mirrors). Flash: Temperature Control Enhancement This bulletin involves reprogramming the HVAC Module with new software. Customers may experience the following condition: ? Vehicle cabin temperature seems too warm even after reducing the Automatic Temperature Control setpoint. ? Heat mode becomes active when the radio is configured to read in °C and cabin temperature is set to LO. Updating the HVAC software will correct…
• 10151756Oct 14, 2015Equipment, Electrical system. Flash: Temperature Control Enhancement This bulletin involves reprogramming the HVAC Module with new software. Customers may experience the following condition: ? Vehicle cabin temperature seems too warm even after reducing the Automatic Temperature Control setpoint. ? Heat mode becomes active when the radio is configured to read in °C and cabin temperature is set to LO. Updating the HVAC software will correct…
• 10217402Oct 12, 2015Engine cooling, Fuel system, Electrical system. Flash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves the cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set. A small number of customers may…
• 10216164Oct 12, 2015Fuel system, Transmission and drivetrain, Engine cooling, Equipment. Flash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves the cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set. A small number of customers may…
• 10151745Oct 12, 2015Engine cooling, Transmission and drivetrain. Flash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves the cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set. A small number of customers may…
• 10074731Oct 12, 2015Transmission and drivetrain, Electrical system. Summary to be provided on a future date.
• 10148682Sep 24, 2015Equipment, Electrical system, Engine cooling. P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 This bulletin involves replacing the Selective Catalyst Reduction (SCR) Catalyst assembly. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find Diagnostic Trouble Code (DTC) P20EE SCR NOX Catalyst Efficiency Below Threshold Bank 1 set in the Powertrain Control Module (PCM) memory.
• 10148677Sep 23, 2015Electrical system. Flash: ECM and IPC Software Enhancements This bulletin involves upgrading the software in the Engine Control Module (ECM) and if required the Instrument Panel Cluster (IPC). The customer may experience one or all of the following: ? The ?Engine Stop Start Not Available? displayed in the Instrument Cluster after disconnecting the vehicle?s battery. ? The engine fails to start at the first attempt using the Keyless…
• 10148662Sep 12, 2015Equipment, Electrical system. Flash: Bass, Mid, Treble Adjustment Causes Erratic Volume Increases This bulletin involves reprogramming the Amplifier (AMP) with the latest available software. The customer may describe when changing the radio tone settings (Bass, Mid, Treble) the volume levels may be erratic. Depending where the volume is set, the volume changes maybe very loud or very little. Example: Volume set to 8 and making adjustments to…
• 10148985Aug 22, 2015Engine. Incorrect 5.7L Engine Oil Dipstick This bulletin involves installing the correct engine oil indicator (Dipstick). The customer may notice blue smoke coming from the tail pipe after the vehicle was started. Also after performing an oil change the Dipstick may indicate the oil was low. When changing the oil and filter, service information shows 7 quarts / 6.6 liters are required. After installing 7 quarts / 6.6…
• 10148960Aug 7, 2015Engine. 3.6L Oil Loss Diagnostic Aid This bulletin involves additional information on oil loss.
• 10058301Aug 7, 2015Engine. Various vehicles are experiencing loss of oil, and possibly an oil leakage pooling in engine valley and possibly need replacing oil filter housing. Model 2014.
• 10148953Aug 4, 2015Equipment. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is…
• 10058300Aug 4, 2015Electrical system. Certain vehicles are having radio, navigational issues requiring software update. Model 2013-14.
• 10149684Jul 18, 2015Engine cooling. Intermittent Engine Shudder While Driving This bulletin involves replacing the engine cylinder heads. A small number of customers may experience a slight engine shudder while driving. They may state that the condition feels and sounds like driving over rumble strips. It may also be perceived as an internal transmission issue or engine misfire. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition.
• 10058923Jul 18, 2015Engine. 2014 jeep grand cherokee and 2014 dodge ram slight engine shudder while driving. Engine cylinder heads needs replacing
• 10149678Jul 16, 2015Equipment. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Improved Radio security protection to reduce the potential risk of unauthorized and unlawful access to vehicle systems (U.S. Market Only). ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become…
• 10149673Jul 11, 2015Brakes. Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake rotors. The customer may describe a high frequency front brake squeal or squeak, at approximately 8.4kHz. Noise may be intermittent, so not always possible to duplicate.
• 10058885Jul 11, 2015Brakes. 2012-2015 jeep grand cherokee: at approximately 8.4khz the customer may describe a high frequency front brake squeal or squeak
• 10150622Jun 30, 2015Electrical system. RM4 Radio Enhancements (Japan Only) This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Digital TV, television display screen may be blurry. ? Song names displayed twice in USB and SD media modes. ? Radio may displays or voice prompt ?Please check ETC device? (Electronic Toll Collection). ? Poor navigation guides…
• 10150623Jun 23, 2015Electrical system. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies to…
• 10148937May 28, 2015Body and structure. Improper Hood Switch Operation This bulletin involves performing a Body Control Module (BCM) Proxi Configuration and Proxi Alignment. The customer may notice that the security alarm will not sound when the hood is opened.
• 10148929May 27, 2015Engine cooling. Flash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Code(s) may have been set: ? P20C2-00 - Reductant…
• 10058531May 27, 2015Equipment, Electrical system. Powertrain control module reprogramming with the latest software available due to malfunction indicator lamp (mil) and various diagnostic trouble codes (dtcs). Additional system enhancements and new labor ops to be added
• 10148922May 21, 2015Electrical system. Flash: Power Control Module Software Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The customers may experience one or all of the following: - Customer may experience a "detonation" type of noise while accelerating or at idle. - Customers may experience Cruise Control lock out (inoperative) after several ?+? cruise button inputs attempting…
• 10148921May 20, 2015Transmission and drivetrain. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software followed by a drive validation. The following software enhancement, for the 948TE 9-speed transmission, is being released to improve diagnostics for the following Diagnostic Trouble Codes (DTCs): ? P0711 - Transmission Fluid Temperature Sensor A Circuit…
• 10148905May 7, 2015Transmission and drivetrain, Electrical system. Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) and Transmission Control Module (TCM) with new software. NOTE: Both the PCM and TCM must be up to date for these changes to be effective.
• 10220433Apr 29, 2015Seats. Front heated seats improvements.
• 10191404Apr 29, 2015Seats. Front heated seats improvements.
• 10150553Apr 24, 2015Brakes. Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake caliper guide pin bushings. The customer may describe a front brake squeak/squeal noise at cold temperatures or with cold brakes after sitting. Noise is most prevalent during a low-speed stop with light brake pedal effort.
• 10144870Mar 31, 2015Body and structure, Latches, locks and linkages. Cargo Compartment Load Floor Panel Latch Handle Broken This bulletin involves replacing the cargo compartment load floor panel latch handle. The customer may describe a broken cargo compartment load floor panel latch handle.
• 10144868Mar 31, 2015Engine. Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.
• 10144840Mar 14, 2015Fuel system, Engine cooling, Transmission and drivetrain, Electrical system. Flash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Code(s) may have been set: ? P20C2 - Reductant Heater…
• 10144834Mar 11, 2015Tires. Flash: Service Tire Pressure System Message This bulletin involves updating the Tire Pressure Module (TPM) software and performing a Misc-function routine. The customer may notice a message ?Service Tire Pressure System? displayed on the cluster. On further inspection the technician may find the following Diagnostic Trouble Codes (DTCs): ? C151D - Tire Pressure Sensor Location Undetermined. ? C1581 - Front/Rear…
• 10057925Mar 11, 2015Electrical system. Chrysler 2014-2015 dodge journey, durango, charger, jeep cherokee: customers may notice a displayed message on the instrument cluster "service tire pressure system".
• 10229211Feb 28, 2015Electrical system, Transmission and drivetrain. Flash: Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. ? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled.
• 10223632Feb 28, 2015Transmission and drivetrain, Electrical system. Flash: Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. ? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled.
• 10221545Feb 28, 2015Equipment, Electrical system, Back-over prevention (rear camera), Transmission…. Flash: Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. ? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled. ? 3-2, 2-1 Shift bump on deceleration. ? Less than desired shift quality during hard acceleration. ? Excessive shifts during cruise control operation. ?…
• 10144905Feb 28, 2015Electrical system, Equipment, Transmission and drivetrain. Flash: Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. ? ECO mode will not retain settings. If ECO mode is turned off, it will turn back on after the ignition is cycled. ? 3-2, 2-1 Shift bump on deceleration. ? Less than desired shift quality during hard acceleration. ? Excessive shifts during cruise control operation. ?…
• 10229207Feb 27, 2015Fuel system. Slight Diesel Odor In The Vehicle This bulletin involves replacing the existing paper cabin filter with an updated charcoal filter. Customers may experience a slight diesel odor inside the vehicle.
• 10223628Feb 27, 2015Fuel system. Slight Diesel Odor In The Vehicle This bulletin involves replacing the existing paper cabin filter with an updated charcoal filter. Customers may experience a slight diesel odor inside the vehicle.
• 10221541Feb 27, 2015Fuel system. Slight Diesel Odor In The Vehicle This bulletin involves replacing the existing paper cabin filter with an updated charcoal filter. Customers may experience a slight diesel odor inside the vehicle.
• 10144901Feb 27, 2015Fuel system, Equipment. Slight Diesel Odor In The Vehicle This bulletin involves replacing the existing paper cabin filter with an updated charcoal filter. Customers may experience a slight diesel odor inside the vehicle.
• 10057703Feb 27, 2015Fuel system. Chrysler: 2014 jeep grand cherokee(diesel only) : a slight diesel odor is inside the vehicle and the existing paper cabin fiber needs replacing with an updated charcoal filter.
• 10229204Feb 26, 2015Back-over prevention (rear camera). Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi.
• 10223625Feb 26, 2015Equipment. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi.
• 10221538Feb 26, 2015Back-over prevention (rear camera). Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi.
• 10144898Feb 26, 2015Equipment. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi.
• 10229202Feb 25, 2015Exterior lighting, Transmission and drivetrain, Electrical system, Steering. Flash: Gear Shift Indicator System Enhancements This bulletin involves reprogramming the Power Control Module (PCM) with new software. A small number of customers may experience improper gear shift point indications displayed in the EVIC if the paddle shift mode is selected on the steering wheel.
• 10223623Feb 25, 2015Transmission and drivetrain. Flash: Gear Shift Indicator System Enhancements This bulletin involves reprogramming the Power Control Module (PCM) with new software. A small number of customers may experience improper gear shift point indications displayed in the EVIC if the paddle shift mode is selected on the steering wheel.

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