2014 Jeep Grand Cherokee Technical Service Bulletins

634 technical service bulletins (TSBs) are on record for the 2014 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10219794Apr 29, 2016Equipment, Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · **Poor or no connection to cellular network (U.S. market only).
• 10219790Apr 29, 2016Electrical system, Wheels, Steering. RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: · **Enhancements to software to correct an issue with the heated seat icon showing up in blue and the heated steering wheel icon remaining a constant red when off instead of grey induced by 15.24.00 flash.** · During an ignition cycle, there is loss of functionality to play from…
• 10138978Apr 29, 2016Equipment, Back-over prevention (rear camera), Electrical system. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio…
• 10138974Apr 29, 2016Electrical system, Wheels. RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: Enhancements to software to correct an issue with the heated seat icon showing up in blue and the heated steering wheel icon remaining a constant red when off instead of grey induced by 15.24.00 flash.
• 10076511Apr 29, 2016Electrical system. SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and updating the radio software, if required. SYMPTOM/CONDITION: **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.**
• 10076277Apr 29, 2016Equipment. OVERVIEW: This bulletin involves updating the radio's software SYMPTOM/CONDITION: The customer may notice one or more of the following: • **Enhancements to software to correct an issue with the heated seat icon showing up in blue and the heated steering wheel icon remaining a constant red when off instead of grey induced by 15.24.00 flash.** • During an ignition cycle, there is loss of functionality to play from…
• 10076148Apr 29, 2016Electrical system. SUBJECT: RA2 RG2 RJ2 Radio Enhancements OVERVIEW: This bulletin involves updating the radio's software
• 10219788Apr 27, 2016Seats. Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair.
• 10138972Apr 27, 2016Equipment, Seats. Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair.
• 10076500Apr 26, 2016Equipment, Electrical system. SUBJECT: Accessory Kit to Enhance Flat Tow Performance SYMPTOM/CONDITION: The customer may describe that their vehicle shakes or bounces while being flat towed.
• 10224660Apr 22, 2016Equipment. RK4 Radio Enhancements
• 10139960Apr 22, 2016Equipment, Electrical system. Flash: RK4 Radio Enhancements This bulletin involves updating the radio's software. The customer may describe one of the following condition(s): · After initially using radio with USB, radio will suddenly not play using USB. · Track names are displayed twice in USB and Secure Digital (SD) media modes. · Intermittent audio streaming while using USB and SD media devices.
• 10076504Apr 22, 2016Equipment, Electrical system. SUBJECT: Flash: RK4 Radio Enhancements OVERVIEW: This bulletin involves updating the radio's software. SYMPTOM/CONDITION: The customer may describe one of the following condition(s): · After initially using radio with USB, radio will suddenly not play using USB. · Track names are displayed twice in USB and Secure Digital (SD) media modes. · Intermittent audio streaming while using USB and SD media devices.
• 10076283Apr 22, 2016Equipment. SUBJECT: Flash: RK4 Radio Enhancements OVERVIEW: This bulletin involves updating the radio's software. SYMPTOM/CONDITION: The customer may describe one of the following condition(s): • After initially using radio with USB, radio will suddenly not play using USB. • Track names are displayed twice in USB and Secure Digital (SD) media modes. • Intermittent audio streaming while using USB and SD media devices.
• 10139956Apr 20, 2016Vehicle speed control. Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur…
• 10224652Apr 15, 2016Seats, Body and structure. Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
• 10219802Apr 15, 2016Transmission and drivetrain. Flash: 3.0L Powertrain Diagnostic And System Enhancements
• 10219711Apr 15, 2016Seats. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
• 10215085Apr 15, 2016Electrical system. This bulletin involves updating the Wireless Control Module (WCM) with new software.
• 10209582Apr 15, 2016Seats. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
• 10138964Apr 15, 2016Seats, Equipment. Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
• 10074941Apr 15, 2016Electrical system. Summary to be provided on a future date.
• 10224634Apr 1, 2016Engine cooling. Emissions Recall R69 Selective Catalytic Reduction CatalystEffective immediately all repairs on involved vehicles are to be performed according to this recall. Service Bulletin 18-064-15 is no longer applicable for vehicles involved in this recall. Those vehicles that have already had this repair performed, as determined by our warranty records, have been excluded from this recall.
• 10219775Apr 1, 2016Engine cooling. The Selective Catalytic Reduction (SCR) catalyst on about 11,400 of the above vehicles is experiencing washcoat degradation, which may lead to the exceedance of exhaust emission standards.
• 10209646Apr 1, 2016Equipment, Engine cooling. The Selective Catalytic Reduction (SCR) catalyst on about 11,400 of the above vehicles is experiencing washcoat degradation, which may lead to the exceedance of exhaust emission standards.
• 10138945Apr 1, 2016Equipment, Engine cooling. Emissions Recall R69 Selective Catalytic Reduction Catalyst Effective immediately all repairs on involved vehicles are to be performed according to this recall. Service Bulletin 18-064-15 is no longer applicable for vehicles involved in this recall. Those vehicles that have already had this repair performed, as determined by our warranty records, have been excluded from this recall.
• 10118801Feb 11, 2016Fuel system, Electrical system, Brakes, Back-over prevention (rear camera)…. Flash: 3.0L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. It also involves the cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set.SYMPTOM/CONDITION:A small number of customers…
• 10215049Feb 10, 2016Equipment. Load Floor Handle.
• 10118797Feb 10, 2016Equipment. Load Floor Handle If you are in need of a load floor handle, please just order the handle, it is no longer necessary to replace the load floor assembly for a replacement load floor handle
• 10121929Jan 27, 2016Equipment. RA2 RG2 RJ2 Radio EnhancementsThis bulletin involves updating the radio's software. The customer may notice one or more of the following:· **During an ignition cycle, there is loss of functionality to play from the list of media sources: USB (Universal Serial Bus)/SD (Secure Digital) Card/Bluetooth streaming device.· Intermittently missing tracks on USB/SD Card media modes.**· Potential for inoperative or blank…
• 10121927Jan 26, 2016Engine cooling. NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
• 10119656Jan 20, 2016Equipment. Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customers may describe an unpleasant odor in the vehicle after driving from highway speed limits back down to city speed limits. Updating the HVAC software will correct these conditions.
• 10119626Jan 15, 2016Steering, Electrical system. RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: · Potential for inoperative or blank radio display. · Radio displays message ?Please insert update USB?. · AM/FM presets lost over an ignition cycle. · iPod Synchronization will be incomplete causing the voice recognition to be inoperative. · Display shows multiple USB media…
• 10076429Jan 8, 2016Brakes. Hydraulic clutch master cylinder/reservoir hose (x62)-2013-2015 dodge dart and 2014-2015 jeep cherokee.
• 10160054Dec 19, 2015Electrical system, Equipment. Flash: Bass, Mid, Treble Adjustment Causes Erratic Volume Increases This bulletin involves reprogramming the Amplifier (AMP) with the latest available software. The customer may describe when changing the radio tone settings (bass, mid, treble) the volume levels may be erratic. Depending where the volume is set, the volume changes may be very loud or very quiet. Example: When the volume is set to 8 and making…
• 10159991Dec 9, 2015Equipment. Part Description: HVAC evaporator and HVAC filter Issue Description: Odor coming from HVAC system. Please call one of these 3 people on their cell phone before replacing the HVAC filter or the evaporator:~ Pat Presti ? (248) 379-0972~ Ken Deneau ? (248) 576-1870~ Murali Govindarajalu ? (248) 421-2483
• 10160009Dec 2, 2015Equipment. Service Bulletin 18-023-15 REV. C and RRT 15-098 superseded By Service Bulletin 18-094-15 Refer to Service Bulletin 18-094-15.
• 10159963Nov 26, 2015Engine, Equipment, Transmission and drivetrain. Flash: Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience one or more of the symptoms/conditions listed below or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes…
• 10159960Nov 25, 2015Electrical system, Transmission and drivetrain, Engine. Flash: 3.0L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latestavailable software. It also involves the cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set. A small number of customers may experience a…
• 10159892Nov 24, 2015Steering. Part Description: STEERING WHEEL - STEERING Issue Description: Do not replace Steering Wheel due to heating temperature concern.~ Engineering is working on software update to address this customer concern.~
• 10159936Nov 13, 2015Equipment, Engine cooling. Intermittent Engine Shudder While Driving This bulletin involves replacing the engine cylinder heads. A small number of customers may experience a slight engine shudder while driving. They may state that the condition feels and sounds like driving over rumble strips. It may also be perceived as an internal transmission issue or engine misfire. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition.
• 10215050Nov 4, 2015Electrical system. Leather Instrument Panel.
• 10159874Nov 4, 2015Equipment. Part Description: Leather Instrument Panel Issue Description: If replacing the instrument panel top cover because of what appears to be a wrinkle or thread in the leather near the A-pillar, then please call Mike Wicker at Cell (248) 821-9350. Chrysler wants to learn more about these conditions. A photo of the condition would be beneficial and can be sent to [email protected]. If no response is received within 15…
• 10217437Oct 30, 2015Seats, Electrical system, Steering, Back-over prevention (rear camera)…. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may…
• 10216199Oct 30, 2015Back-over prevention (rear camera), Electrical system, Wheels, Seats, Brakes…. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may…
• 10151780Oct 30, 2015Equipment, Electrical system. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may…
• 10217429Oct 23, 2015Brakes, Electrical system, Transmission and drivetrain. Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the Radio Frequency Hub Module (RFHM) software. The customer may experience one or both of the following condition: ? Vehicle will not start. If the backup start mode is tried (press the FOB against the Start/Stop button) a message in the cluster will be displayed ?Key Not Detected?. ? The power liftgate intermittently may not open.
• 10216191Oct 23, 2015Brakes, Electrical system, Transmission and drivetrain. Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the Radio Frequency Hub Module (RFHM) software. The customer may experience one or both of the following condition: ? Vehicle will not start. If the backup start mode is tried (press the FOB against the Start/Stop button) a message in the cluster will be displayed ?Key Not Detected?. ? The power liftgate intermittently may not open.
• 10151772Oct 23, 2015Electrical system, Body and structure. Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the Radio Frequency Hub Module (RFHM) software. The customer may experience one or both of the following condition: ? Vehicle will not start. If the backup start mode is tried (press the FOB against the Start/Stop button) a message in the cluster will be displayed ?Key Not Detected?. ? The power liftgate intermittently may not open.
• 10217413Oct 14, 2015Electrical system. Flash: Temperature Control Enhancement This bulletin involves reprogramming the HVAC Module with new software. Customers may experience the following condition: ? Vehicle cabin temperature seems too warm even after reducing the Automatic Temperature Control setpoint. ? Heat mode becomes active when the radio is configured to read in °C and cabin temperature is set to LO. Updating the HVAC software will correct…

← All problems reported for the 2014 Jeep Grand Cherokee