2019 Jeep Grand Cherokee Technical Service Bulletins

515 technical service bulletins (TSBs) are on record for the 2019 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10174249Mar 26, 2020Engine cooling. 3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in…
• 10175491Mar 20, 2020Visibility (wipers, defrost, mirrors). Sunroof Inoperative
• 10175079Mar 20, 2020Equipment. Sunroof Inoperative
• 10174159Mar 20, 2020Electrical system. Sunroof Inoperative
• 10175557Mar 12, 2020Electrical system. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21. Customers may experience one or more of the following:Speaker crackling noise.
• 10175144Mar 12, 2020Electrical system. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21. Customers may experience one or more of the following:Speaker crackling noise.
• 10174224Mar 12, 2020Equipment. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21. Customers may experience one or more of the following:Speaker crackling noise.
• 10175479Mar 11, 2020Electrical system. Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
• 10175067Mar 11, 2020Electrical system. Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
• 10174147Mar 11, 2020Exterior lighting, Back-over prevention (rear camera). Malfunction Indicator Lamp Illumination (MIL). Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
• 10175468Mar 4, 2020Body and structure. Creaking Noise From Front Of Vehicle With Body Flex
• 10175056Mar 4, 2020Back-over prevention (rear camera), Body and structure. Creaking Noise From Front Of Vehicle With Body Flex
• 10174136Mar 4, 2020Body and structure. Creaking Noise From Front Of Vehicle With Body Flex
• 10173328Feb 26, 2020Electrical system, Equipment. Key Programming, Security Pin Request, Pin Invalid
• 10173318Feb 19, 2020Body and structure. Power Lift Gate Opens 1 To 2 Feet Then Closes
• 10173311Feb 8, 2020Equipment. Radio Screen Black Or Blank
• 10173310Feb 8, 2020Equipment. Chime Stuck On In The Audio System
• 10173309Feb 8, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10173350Feb 6, 2020Transmission and drivetrain. Flash: Powertrain Control Module (PCM) and Transmission Control Module (TCM) Updates This is a coordinated bulletin that involves reprogramming the PCM and TCM,at the same time, with the latest available software.Both the PCM and TCM must be up to date for these changes to be effective. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the…
• 10173305Feb 6, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
• 10173345Feb 5, 2020Seats, Electrical system. Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 °C (40 °F), the heated seats or heated steering wheel turn on by themselves. If above 26 °C (80 °F), the vented seats turn on by themselves. Cannot turn off the…
• 10173267Feb 5, 2020Other or unknown. WK/WD Mopar trailer tow lighting accessory kit Wire pin out diagram in step 44 of installation instructions is incorrect, follow pin outs description (Cavity 29 WH/GN wire, Cavity 33 WH/DG wire)
• 10170415Dec 21, 2019Engine cooling. Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version. This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter.
• 10170414Dec 21, 2019Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may describe the following: A harsh shift on coast down 3-2 or 2-1.
• 10170338Dec 18, 2019Electrical system. BLOCK, Fuse For concern of damaged fuse block, please also replace the jump start wiring harness (68322414A$) and contact David Petrow at (248) 884-9206 or [email protected], to set up FasTrak of these components to QEC for further analysis. If no response in 15 minutes, proceed with repair.
• 10170395Dec 14, 2019Engine cooling. Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version. This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter.
• 10170385Dec 11, 2019Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P06EF - Engine Restart Performance.After an Engine Stop/Start (ESS) event, the vehicle…
• 10170312Dec 11, 2019Equipment. SPEAKER, 6"x9" Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. If a customer has concerns about speaker pop or speaker rattle, please enusre that Radios is at latest software level. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and…
• 10170306Dec 4, 2019Engine cooling. COVER, Cylinder Head, Left/Right Prior to replacing the cylinder head cover on ANY 3.6L Pentastar Upgrade Engine, verify that there are no steel dowel pins pressed into the cylinder head. If dowels are present in the cylinder head please remove carefully without touching/damaging the cylinder head sealing surface.
• 10220101Nov 20, 2019Body and structure. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10220099Nov 20, 2019Body and structure. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10220098Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10220097Nov 20, 2019Equipment, Body and structure. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10169249Nov 20, 2019Equipment, Body and structure. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10169246Nov 20, 2019Visibility (wipers, defrost, mirrors). Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
• 10219995Nov 6, 2019Brakes, Vehicle speed control, Wheels. MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose condition is found with respect to the door or body.
• 10169234Nov 6, 2019Steering, Electrical system. Flash: Electric Power Steering (EPS) Module Enhancements - AN-K8/K4MCA/K8PHEV-19-20191030 Refer to China Joint Venture (JV) released document AN-K8/K4MCA/K8PHEV-19-20191030, for details on this service action.
• 10169233Nov 6, 2019Electrical system, Steering. Flash: Electric Power Steering (EPS) Module Enhancements - AN-K8-19-20191030 Refer to China Joint Venture (JV) released document AN-K8-19-20191030, for details on this service action.
• 10169143Nov 6, 2019Body and structure, Equipment. MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose condition is found with respect to the door or body.
• 10220071Nov 1, 2019Engine cooling. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10169219Nov 1, 2019Fuel system, Engine. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10168481Oct 25, 2019Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P0456 - EVAP System Small Leak. Customer or technician may also experience the following:Unable to read…
• 10168468Oct 18, 2019Equipment, Electrical system. UKQ Radio Enhancement - AN-K4MCA-08-20191009 Refer to China Joint Venture (JV) released document AN-K4MCA-08-20191009, for details on this service action.
• 10168388Oct 17, 2019Fuel system, Transmission and drivetrain. SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline…
• 10168461Oct 15, 2019Equipment. UKQ Radio Enhancement - AN-K8-08T-20191010 Refer to China Joint Venture (JV) released document AN-K8-08T-20191010, for details on this service action.
• 10168457Oct 12, 2019Electrical system. Flash: Active Noise Cancellation (ANC) Module Enhancements - AN-K8-08-20190805 Refer to China Joint Venture (JV) released document AN-K8-08-20190805, for details on this service action.
• 10168454Oct 11, 2019Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20191009 Refer to China Joint Venture (JV) released document AN-K8-18-20191009, for details on this service action.
• 10168384Oct 11, 2019Lane departure, Visibility (wipers, defrost, mirrors), Back-over prevention…. SENSOR, Blind Spot Detection (XAN) For blind spot detection sensor inoperative concerns please verify the following prior to sensor replacement: 1) Verify sensor is positioned correctly. Remove rear fascia and ensure that the curved face of the sensor is facing outward towards the fascia; the label should not be visible if installed correctly. Curved face should NOT be facing the chassis. 2) Verify that the rear…
• 10168380Oct 11, 2019Equipment. Speaker, Front Door For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement.
• 10168448Oct 10, 2019Engine cooling. GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application. Although similar in design, the oil filter cartridges used on the GEN-2 and GEN-3 3.0L diesel engines are different in design…

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