2019 Jeep Grand Cherokee Technical Service Bulletins

515 technical service bulletins (TSBs) are on record for the 2019 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10168439Oct 5, 2019Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following condition:Actual fuel economy reporting may not match the Instrument Panel Cluster (IPC). Other software enhancements:Calibration update to address EVAP system emissions monitor readiness status accuracy(WK vehicles only).
• 10168436Oct 3, 2019Equipment. UKV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.3. Customers may experience one or more of the following:Display screen turns yellow. Warning chime will not turn off. In addition, the following software enhancements are available:Bluetooth improvements. Voice Recognition (VR) improvements. Radio stability improvements.
• 10166601Aug 29, 2019Electrical system, Back-over prevention (rear camera), Equipment. Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth…
• 10166549Aug 28, 2019Engine cooling, Engine. RETAINER, Crankshaft Rear Oil Seal Oil leak from rear engine seal retainer or windage tray/gasket Check for other sources of leaks using dye such as gallery plugs, camshaft cup plug at rear of engine, rear of engine valley for possible MDS solenoid, VVT solenoid, block porosity or transmission leaks. If another source of the leak was identified, proceed with the appropriate repairs.
• 10166589Aug 22, 2019Engine. Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
• 10166544Aug 21, 2019Body and structure. LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass.
• 10166587Aug 20, 2019Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20190515 Refer to China Joint Venture (JV) released document AN-K8-18-20190515, for details on this service action.
• 10166585Aug 16, 2019Electrical system, Back-over prevention (rear camera). Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following:Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth…
• 10166583Aug 16, 2019Electrical system, Equipment. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.3 Customers may experience one or more of the following: Display screen turns yellow. Warning chime will not turn off. Software updated includes the following enhancements: Bluetooth® improvements. Voice Recognition (VR) improvements. Radio stability improvements.
• 10166579Aug 10, 2019Electrical system, Visibility (wipers, defrost, mirrors). Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest availablesoftware. The customer may experience the following: During start up, in cold ambient temperatures, the HVAC automatic temperaturecontroller will over heat the cabin temperature around 10-15 minutes into the drive. Customers will feel their upper body warmer…
• 10166537Aug 7, 2019Equipment. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
• 10166535Aug 7, 2019Engine. SEAL, Crankshaft Oil, Front Front crankshaft oil seal leak: For concern of front crankshaft seal leak please send an email to [email protected] with VIN, Mileage, Photos and indicate where the leak is identified using dye such as: 1. Leak between the outer diameter of the seal to front cover? 2. Leak between the seal and damper 3. Leak through the damper bolt This will help in determining root cause and…
• 10162562May 18, 2019Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one of the following Diagnostic Trouble Codes (DTCs) have been set:P06EF - Engine Restart Performance.After an Engine Stop/Start (ESS) event, the vehicle may exhibit…
• 10162471May 15, 2019Equipment. ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.
• 10162467May 8, 2019Brakes. MASTER CYLINDER, Brake Prior to replacing master cylinder, please call Paul Kuehl at (248) 535 -7013 and/or Tim Parks at (248) 202-0919. If no response in 15 minutes, proceed with repair.

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