2020 Jeep Grand Cherokee Technical Service Bulletins

537 technical service bulletins (TSBs) are on record for the 2020 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10175086Mar 25, 2020Electrical system. Overhead Console, Liftgate, Dome Light And Sunroof Controls Inoperative
• 10174166Mar 25, 2020Equipment, Air bags, Body and structure. Overhead Console, Liftgate, Dome Light And Sunroof Controls Inoperative
• 10175488Mar 17, 2020Engine cooling. Owner complains vehicle does not start. Technician observed the vehicle has a no crank, not start condition.
• 10175076Mar 17, 2020Engine cooling. Owner complains vehicle does not start. Technician observed the vehicle has a no crank, not start condition.
• 10174156Mar 17, 2020Engine. Owner complains vehicle does not start. Technician observed the vehicle has a no crank, not start condition.
• 10175557Mar 12, 2020Electrical system. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21. Customers may experience one or more of the following:Speaker crackling noise.
• 10175555Mar 12, 2020Electrical system, Transmission and drivetrain, Back-over prevention (rear…. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice one or more of the following conditions:A loud whistle noise upon engine start up. Rough and/or erratic transmission shifting between gears during normal drive cycles.
• 10175144Mar 12, 2020Electrical system. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21. Customers may experience one or more of the following:Speaker crackling noise.
• 10175142Mar 12, 2020Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice one or more of the following conditions:A loud whistle noise upon engine start up. Rough and/or erratic transmission shifting between gears during normal drive cycles.
• 10174224Mar 12, 2020Equipment. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21. Customers may experience one or more of the following:Speaker crackling noise.
• 10174222Mar 12, 2020Electrical system, Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice one or more of the following conditions:A loud whistle noise upon engine start up. Rough and/or erratic transmission shifting between gears during normal drive cycles.
• 10175468Mar 4, 2020Body and structure. Creaking Noise From Front Of Vehicle With Body Flex
• 10175056Mar 4, 2020Back-over prevention (rear camera), Body and structure. Creaking Noise From Front Of Vehicle With Body Flex
• 10174136Mar 4, 2020Body and structure. Creaking Noise From Front Of Vehicle With Body Flex
• 10173328Feb 26, 2020Electrical system, Equipment. Key Programming, Security Pin Request, Pin Invalid
• 10173284Feb 26, 2020Engine cooling, Electrical system. BATTERY, Auxiliary (180 AMP) Mopar Engineering has reviewed the BBAUA180AA battery due to concerns over fitment in Chrysler, Jeep®, Dodge & Ram vehicles and has provided direction on usage. BBAUA180AA CAN BE USED in the following vehicles equipped with stop/start technology: ?MP ? Jeep Compass ?JL ? Jeep Wrangler ?JT ? Jeep Gladiator ?RU ? Chrysler Pacifica RU NOTE: Modify the BBAUA180AA battery positive mold cover…
• 10173325Feb 22, 2020Electrical system. Customer Can Not Change Cluster Display Unit Settings
• 10173323Feb 22, 2020Electrical system. Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp Illuminated On Stop Start Equipped Vehicles
• 10173318Feb 19, 2020Body and structure. Power Lift Gate Opens 1 To 2 Feet Then Closes
• 10173309Feb 8, 2020Equipment. Radio Screen Black At Vehicle Startup After A Sleep Cycle
• 10173305Feb 6, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
• 10173345Feb 5, 2020Seats, Electrical system. Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 °C (40 °F), the heated seats or heated steering wheel turn on by themselves. If above 26 °C (80 °F), the vented seats turn on by themselves. Cannot turn off the…
• 10170415Dec 21, 2019Engine cooling. Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version. This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter.
• 10170395Dec 14, 2019Engine cooling. Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version. This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter.
• 10170389Dec 14, 2019Equipment. Radio Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
• 10170312Dec 11, 2019Equipment. SPEAKER, 6"x9" Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. If a customer has concerns about speaker pop or speaker rattle, please enusre that Radios is at latest software level. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and…
• 10170375Dec 4, 2019Electrical system. Flash: Security Gateway Module (SGW) Enhancements This bulletin involves updating the Security Gateway Module (SGW) with the latest available software. Technicians may notice that the vehicles SGW is not at the latest software level.
• 10220108Nov 22, 2019Electrical system. Flash: Security Gateway Module (SGW) Enhancements This bulletin involves updating the Security Gateway Module (SGW) with the latest available software. Technicians may notice that the vehicles SGW is not at the latest software level.
• 10169256Nov 22, 2019Electrical system. Flash: Security Gateway Module (SGW) Enhancements This bulletin involves updating the Security Gateway Module (SGW) with the latest available software. Technicians may notice that the vehicles SGW is not at the latest software level.
• 10220007Nov 20, 2019Transmission and drivetrain, Electrical system, Wheels, Fuel system. SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. SI-eVTs built prior to January 11, 2019 had a 05192374AB level cooler. Using service SI-evT built after Jan 11 2019 with the 05192374AC level cooler requires new 68238385AB inlet hose and 68238386AC outlet hose. The…
• 10219995Nov 6, 2019Brakes, Vehicle speed control, Wheels. MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose condition is found with respect to the door or body.
• 10169143Nov 6, 2019Body and structure, Equipment. MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose condition is found with respect to the door or body.
• 10220071Nov 1, 2019Engine cooling. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10169219Nov 1, 2019Fuel system, Engine. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10168478Oct 24, 2019Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience one or both of the following conditions:Poor shift quality or ?bump? experienced during 3-2, 2-1 coastdowns.
• 10168476Oct 23, 2019Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following condition: Perceive rough and/or erratic transmission shifting between gears during normal drive cycles.
• 10168475Oct 23, 2019Transmission and drivetrain, Electrical system. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition: Rough and/or erratic transmission shifting between gears during normal drive cycles.

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