2020 Jeep Grand Cherokee Technical Service Bulletins

537 technical service bulletins (TSBs) are on record for the 2020 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10223980Oct 21, 2020Suspension. Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
• 10183091Oct 21, 2020Visibility (wipers, defrost, mirrors), Electrical system, Back-over prevention…. Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following:When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
• 10223963Oct 9, 2020Steering, Transmission and drivetrain. Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.
• 10183074Oct 9, 2020Transmission and drivetrain, Equipment, Steering. Improper Up Shift With Paddle Shift This bulletin involves replacing both steering wheel paddle shifter. Customers may experience the following:When trying to upshift using the paddle shifter on the steering, the transmission will downshift instead.
• 10223952Oct 1, 2020Exterior lighting, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following (DTC) has been set:P00FD-00 - Battery B State Of Charge Performance.
• 10183063Oct 1, 2020Electrical system, Transmission and drivetrain, Equipment. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following (DTC) has been set:P00FD-00 - Battery B State Of Charge Performance.
• 10181584Sep 30, 2020Electrical system. No Crank, No Start, Multiple DTC?s For Loss Of Communication Or Ignition Circuit Open Setting In Multiple Modules
• 10181642Sep 29, 2020Electrical system. Flash: Battery Pack Control Module (BPCM) Updates - AN-K8PHEV-18-20200925 Refer to China Joint Venture (JV) released document AN-K8PHEV-18-20200925, for details on this service action.
• 10181639Sep 29, 2020Transmission and drivetrain. Flash: Power Inverter Module (PIM) Updates - AN-K8PHEV-18-20200927 Refer to China Joint Venture (JV) released document AN-K8PHEV-18-20200927, for details on this service action.
• 10181638Sep 29, 2020Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates - AN-K8PHEV-18-20200926 Refer to China Joint Venture (JV) released document AN-K8PHEV-18-20200926, for details on this service action.
• 10181583Sep 29, 2020Engine cooling. (Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift To P Then Desired Gear, D on PRNDL Flashing
• 10181573Sep 23, 2020Back-over prevention (rear camera). There Is No Backup Camera Image Displayed When Shifting To Reverse. DTC?s U0264-00 And B280B-00 May Be Set
• 10181516Sep 23, 2020Engine, Equipment. CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. The black O-Ring is to be serviced by the green O-Ring.
• 10181564Sep 17, 2020Suspension. (Revision A) Clunk Noise From Rear Suspension
• 10181558Sep 15, 2020Equipment. Navigation Shows Incorrect Location
• 10181559Sep 12, 2020Equipment. (Revision A) Clusters Distance To Turn Value Does Not Match The Radio Head Unit Value Navigation
• 10181543Sep 10, 2020Air bags, Latches, locks and linkages. Airbag Light Is On Or Power Door Locks Inoperative. DTC?s U113D-00, B25AF-2A, B1830-11, B182C-11, And B007F-11 May Be Present.
• 10181601Sep 9, 2020Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20200824 Refer to China Joint Venture (JV) released document AN-K8-18-20200824, for details on this service action.
• 10181501Sep 2, 2020Tires. SENSOR, Tire Pressure For concern of TPM warning lamp on or missing signal related DTCs, please ensure correct TPMS diagnosis and repair. In order to determine proper root cause, please note if sensors are broken and email pictures of sensor before removal to FCA Redacted Content. Analysis of TPM Sensor warranty returns are reported back as TNF or TPM Sensors are returned damaged( cracked or broken) and cannot be…
• 10221843Aug 28, 2020Equipment. Radio UConnect GPS Based Trip Computer Missing
• 10180233Aug 28, 2020Electrical system, Equipment. Radio UConnect GPS Based Trip Computer Missing
• 10221829Aug 20, 2020Visibility (wipers, defrost, mirrors), Lane departure, Air bags, Electrical…. Blind Spot LED Stays ON. DTC B285F-15 Blind Spot Warning Light Control-Circuit Short To Battery Or Open
• 10180219Aug 20, 2020Equipment, Electrical system. Blind Spot LED Stays ON. DTC B285F-15 Blind Spot Warning Light Control-Circuit Short To Battery Or Open
• 10221787Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10180177Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10221861Aug 5, 2020Engine cooling. Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version. This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter.
• 10180251Aug 5, 2020Engine cooling, Equipment. Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version. This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter.
• 10221813Aug 1, 2020Other or unknown, Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
• 10180203Aug 1, 2020Engine, Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
• 10229260Jul 29, 2020Body and structure. Exterior Emblems/Badging For exterior emblems/badges that appear to be loose, crooked, or missing, please document the VIN and provide the following information: 1.) Take image of customer concern 2.) Email images of concerns to FCA Redacted Content For additional questions, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10221690Jul 29, 2020Body and structure. Exterior Emblems/Badging For exterior emblems/badges that appear to be loose, crooked, or missing, please document the VIN and provide the following information: 1.) Take image of customer concern 2.) Email images of concerns to FCA Redacted Content For additional questions, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10178617Jul 29, 2020Equipment. Exterior Emblems/Badging For exterior emblems/badges that appear to be loose, crooked, or missing, please document the VIN and provide the following information: 1.) Take image of customer concern 2.) Email images of concerns to FCA Redacted Content For additional questions, call FCA Redacted Content. If no response in 15 minutes, proceed with repair.
• 10229344Jul 25, 2020Equipment. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:. UAV radios - 34.2. UCV radios - 30.21. Customers may experience one or more of the following:Speaker crackling noise on non amplified vehicles (UAV Only). Active call not transferred to vehicle Bluetooth® (UAV Only). Voice Recognition (VR) not understanding commands to switch sources (UAV Only)…
• 10221774Jul 25, 2020Equipment, Electrical system. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:. UAV radios - 34.2. UCV radios - 30.21. Customers may experience one or more of the following:Speaker crackling noise on non amplified vehicles (UAV Only). Active call not transferred to vehicle Bluetooth® (UAV Only). Voice Recognition (VR) not understanding commands to switch sources (UAV Only)…
• 10178701Jul 25, 2020Equipment. UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:. UAV radios - 34.2. UCV radios - 30.21. Customers may experience one or more of the following:Speaker crackling noise on non amplified vehicles (UAV Only). Active call not transferred to vehicle Bluetooth® (UAV Only). Voice Recognition (VR) not understanding commands to switch sources (UAV Only)…
• 10229296Jul 16, 2020Brakes. During A WiTech Session The ABS And Traction Control Lights Turn On. Multiple ABS And PCM DTC?s Set
• 10221726Jul 16, 2020Brakes. During A WiTech Session The ABS And Traction Control Lights Turn On. Multiple ABS And PCM DTC?s Set
• 10178653Jul 16, 2020Transmission and drivetrain, Electrical system, Brakes. During A WiTech Session The ABS And Traction Control Lights Turn On. Multiple ABS And PCM DTC?s Set
• 10229293Jul 15, 2020Equipment. Uconnect Market Place APP Fatal Error Message
• 10221723Jul 15, 2020Equipment. Uconnect Market Place APP Fatal Error Message
• 10178650Jul 15, 2020Electrical system, Equipment. Uconnect Market Place APP Fatal Error Message
• 10229288Jul 8, 2020Electrical system. Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification
• 10221718Jul 8, 2020Equipment. Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification
• 10178645Jul 8, 2020Electrical system, Equipment. Trailer Wiring Connector Adapter 4-Pin And 7-Pin Circuit Identification
• 10229285Jul 3, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10221715Jul 3, 2020Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10178642Jul 3, 2020Equipment, Electrical system. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
• 10177504Jun 30, 2020Electrical system. Blind Spot Or Park Assist Warnings, False Activation
• 10223558Jun 26, 2020Electrical system. Customer Cannot Change Cluster Display Unit Settings
• 10177503Jun 26, 2020Equipment. Customer Cannot Change Cluster Display Unit Settings

← All problems reported for the 2020 Jeep Grand Cherokee