2020 Jeep Grand Cherokee Technical Service Bulletins

537 technical service bulletins (TSBs) are on record for the 2020 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10220569Feb 26, 2021Back-over prevention (rear camera). Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10188773Feb 26, 2021Equipment. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10220560Feb 19, 2021Equipment. Vehicle Sway While Being Flat Towed Behind A RV
• 10188764Feb 19, 2021Equipment, Electrical system. Vehicle Sway While Being Flat Towed Behind A RV
• 10220550Feb 13, 2021Electrical system. Jeep Off Road Pages Missing Latitude And Longitude Coordinates
• 10220548Feb 13, 2021Equipment. Favorite Song On-Air Alert List Empty
• 10188754Feb 13, 2021Lane departure, Equipment. Jeep Off Road Pages Missing Latitude And Longitude Coordinates
• 10188752Feb 13, 2021Equipment. Favorite Song On-Air Alert List Empty
• 10220541Feb 11, 2021Back-over prevention (rear camera). Blind Spot Unavailable Message Displayed On Cluster
• 10188745Feb 11, 2021Lane departure, Electrical system. Blind Spot Unavailable Message Displayed On Cluster
• 10220492Feb 10, 2021Transmission and drivetrain. MASTER CYLINDER, Brake For a brake pedal feel complaint, power bleed the brake system to try and resolve the issue before replacing the master cylinder.
• 10188616Feb 10, 2021Equipment, Brakes. MASTER CYLINDER, Brake For a brake pedal feel complaint, power bleed the brake system to try and resolve the issue before replacing the master cylinder.
• 10215912Jan 30, 2021Electrical system, Engine cooling. Crank No Start Condition, No DTC?s
• 10187091Jan 30, 2021Engine cooling. Crank No Start Condition, No DTC?s
• 10215959Jan 29, 2021Back-over prevention (rear camera). Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait?…
• 10215908Jan 29, 2021Back-over prevention (rear camera). Squeak Chirp Creak Noise From Left Quarter Panel Area
• 10187138Jan 29, 2021Electrical system. Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait?…
• 10187087Jan 29, 2021Body and structure. Squeak Chirp Creak Noise From Left Quarter Panel Area
• 10215838Jan 27, 2021Vehicle speed control, Brakes, Wheels. MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose condition is found with respect to the door or body. 2.) Email images of…
• 10187017Jan 27, 2021Wheels. MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose condition is found with respect to the door or body. 2.) Email images of…
• 10215881Jan 21, 2021Brakes. Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
• 10187060Jan 21, 2021Engine cooling. Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
• 10215879Jan 16, 2021Engine cooling. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
• 10187058Jan 16, 2021Engine cooling. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
• 10215866Jan 15, 2021Electrical system. Low Charging Voltage Displayed On Cluster
• 10187045Jan 15, 2021Equipment. Low Charging Voltage Displayed On Cluster
• 10215833Jan 13, 2021Equipment, Visibility (wipers, defrost, mirrors). WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
• 10187012Jan 13, 2021Visibility (wipers, defrost, mirrors). WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
• 10187653Dec 17, 2020Engine, Electrical system. Check Engine Light Illuminated, Stop Start Function Inoperative
• 10187706Dec 12, 2020Equipment, Electrical system, Engine. 3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire…
• 10187686Dec 5, 2020Engine, Electrical system, Equipment. 3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire…
• 10187640Dec 2, 2020Body and structure, Equipment. Wind Noise Or Fluttering When Driving at Highway Speeds
• 10224098Nov 26, 2020Electrical system. Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20201102 Refer to China Joint Venture (JV) released document AN-K8-18-20201102, for details on this service action.
• 10184776Nov 26, 2020Equipment, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20201102 Refer to China Joint Venture (JV) released document AN-K8-18-20201102, for details on this service action.
• 10184476Nov 26, 2020Equipment, Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20201102 Refer to China Joint Venture (JV) released document AN-K8-18-20201102, for details on this service action.
• 10224043Nov 20, 2020Electronic stability control, Back-over prevention (rear camera), Suspension. Clunk Or Pop Noise From Front Suspension On Rough Road
• 10184778Nov 20, 2020Engine cooling, Electrical system. No Start Condition, Low Battery Voltage And Battery Light On, DTC P2503, P2504 Active Or Stored
• 10184720Nov 20, 2020Equipment, Suspension. Clunk Or Pop Noise From Front Suspension On Rough Road
• 10184420Nov 20, 2020Suspension, Equipment. Clunk Or Pop Noise From Front Suspension On Rough Road
• 10224036Nov 14, 2020Back-over prevention (rear camera). 8.4" Touchscreen Display Electrostatic Discharge Failure
• 10184713Nov 14, 2020Equipment, Electrical system. 8.4" Touchscreen Display Electrostatic Discharge Failure
• 10184413Nov 14, 2020Electrical system, Equipment. 8.4" Touchscreen Display Electrostatic Discharge Failure
• 10224028Nov 10, 2020Fuel system, Air bags, Exterior lighting. (Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
• 10184705Nov 10, 2020Engine cooling, Fuel system, Equipment. (Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
• 10184405Nov 10, 2020Electrical system, Engine cooling, Fuel system. (Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
• 10224030Nov 7, 2020Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10184707Nov 7, 2020Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10184407Nov 7, 2020Equipment, Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10223987Oct 27, 2020Body and structure. Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
• 10183098Oct 27, 2020Body and structure. Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

← All problems reported for the 2020 Jeep Grand Cherokee