2020 Jeep Grand CherokeeService bulletins
2020 Jeep Grand Cherokee Technical Service Bulletins
537 technical service bulletins (TSBs) are on record for the 2020 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.
- 10221274Jun 14, 2021Suspension, Electronic stability control. Air Suspension System Diagnosis
- 10221269Jun 11, 2021Equipment. Error Code 20 Message On the Radio Screen
- 10221228Jun 9, 2021Electrical system. WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
- 10221259Jun 8, 2021Equipment. Error Code 20 Message On the Radio Screen
- 10221258Jun 8, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
- 10221256Jun 5, 2021Steering. Steering Column Power Tilt Inoperative
- 10230078May 28, 2021Equipment. Radio Reboot Continually
- 10223466May 28, 2021Other or unknown. Radio Reboot Continually
- 10223306May 28, 2021Equipment. Radio Reboot Continually
- 10198400May 28, 2021Equipment. Radio Reboot Continually
- 10230056May 27, 2021Equipment. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
- 10223444May 27, 2021Electrical system. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
- 10223284May 27, 2021Equipment. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
- 10198378May 27, 2021Equipment. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
- 10230141May 25, 2021Equipment. UKA and UKG Radio Enhancements This bulletin involves updating the radio software level to 1848.35. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (2019 JL with UKA). Radio resets with RPM less than 1000 RPM (2020 JL with UKG and 3.0L Diesel - EXJ).
- 10230066May 25, 2021Equipment. Radio Reboot Continually
- 10223454May 25, 2021Equipment. Radio Reboot Continually
- 10223369May 25, 2021Equipment. UKA and UKG Radio Enhancements This bulletin involves updating the radio software level to 1848.35. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (2019 JL with UKA). Radio resets with RPM less than 1000 RPM (2020 JL with UKG and 3.0L Diesel - EXJ).
- 10223294May 25, 2021Equipment. Radio Reboot Continually
- 10198463May 25, 2021Equipment. UKA and UKG Radio Enhancements This bulletin involves updating the radio software level to 1848.35. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (2019 JL with UKA). Radio resets with RPM less than 1000 RPM (2020 JL with UKG and 3.0L Diesel - EXJ).
- 10198388May 25, 2021Equipment. Radio Reboot Continually
- 10230058May 24, 2021Engine cooling. Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.
- 10223446May 24, 2021Engine cooling. Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.
- 10223286May 24, 2021Engine cooling. Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.
- 10198380May 24, 2021Engine cooling. Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.
- 10230054May 22, 2021Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
- 10223442May 22, 2021Equipment. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
- 10223282May 22, 2021Electrical system. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
- 10198376May 22, 2021Electrical system. Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
- 10230048May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
- 10229995May 19, 2021Wheels, Vehicle speed control, Brakes. MOLDING, Wheel Flare, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose/delamination condition is found with respect to the door or…
- 10223436May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
- 10223383May 19, 2021Wheels. MOLDING, Wheel Flare, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose/delamination condition is found with respect to the door or…
- 10223276May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
- 10223223May 19, 2021Wheels, Brakes, Vehicle speed control. MOLDING, Wheel Flare, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose/delamination condition is found with respect to the door or…
- 10198370May 19, 2021Equipment. Radio Volume Uncontrollable Or Changing On Its Own
- 10198297May 19, 2021Wheels. MOLDING, Wheel Flare, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that are loose appearing or poor fitting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose/delamination condition is found with respect to the door or…
- 10230038May 14, 2021Body and structure. Memory Seat Does Not Recall Memory Settings
- 10223426May 14, 2021Seats. Memory Seat Does Not Recall Memory Settings
- 10223266May 14, 2021Seats. Memory Seat Does Not Recall Memory Settings
- 10198360May 14, 2021Seats. Memory Seat Does Not Recall Memory Settings
- 10230032May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
- 10223420May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
- 10223260May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
- 10198354May 12, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
- 10230029May 11, 2021Engine. Customer Complaint May Include Engine Oil Leak Or Consumption
- 10230028May 11, 2021Electrical system. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
- 10223417May 11, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
- 10223416May 11, 2021Equipment. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
- 10223257May 11, 2021Engine. Customer Complaint May Include Engine Oil Leak Or Consumption
← All problems reported for the 2020 Jeep Grand Cherokee
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.