2020 Jeep Grand Cherokee Technical Service Bulletins

537 technical service bulletins (TSBs) are on record for the 2020 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10223256May 11, 2021Equipment. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10198351May 11, 2021Engine cooling. Customer Complaint May Include Engine Oil Leak Or Consumption
• 10198350May 11, 2021Equipment. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10230104May 7, 2021Seat belts, Steering, Wheels. UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition (VR) fails while road names are written in Catalan. After the update to software level MR-28.31, the Amperometer inside Jeepskills shows values too…
• 10223332May 7, 2021Electrical system, Equipment. UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition (VR) fails while road names are written in Catalan. After the update to software level MR-28.31, the Amperometer inside Jeepskills shows values too…
• 10198426May 7, 2021Equipment, Electrical system. UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition (VR) fails while road names are written in Catalan. After the update to software level MR-28.31, the Amperometer inside Jeepskills shows values too…
• 10221168Apr 26, 2021Fuel system. Diesel Fuel Injector Cleaning Procedure
• 10194021Apr 26, 2021Fuel system. Diesel Fuel Injector Cleaning Procedure
• 10221164Apr 24, 2021Electrical system. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
• 10221161Apr 24, 2021Body and structure. Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
• 10194017Apr 24, 2021Equipment. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
• 10194014Apr 24, 2021Body and structure. Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
• 10221157Apr 23, 2021Body and structure. The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually
• 10194010Apr 23, 2021Seats, Vehicle speed control. The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually
• 10221177Apr 21, 2021Equipment, Electrical system. Radio Screen Freeze, Blank Screen And Reset
• 10194030Apr 21, 2021Equipment. Radio Screen Freeze, Blank Screen And Reset
• 10221154Apr 17, 2021Electrical system. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
• 10221153Apr 17, 2021Electrical system, Equipment. Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
• 10194007Apr 17, 2021Transmission and drivetrain. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
• 10221152Apr 16, 2021Electrical system, Equipment. Battery Tester Warranty Code Procedures, Medtronic Update Process
• 10221150Apr 16, 2021Transmission and drivetrain. Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
• 10221148Apr 16, 2021Visibility (wipers, defrost, mirrors). Rear Wiper Inoperative
• 10194001Apr 16, 2021Visibility (wipers, defrost, mirrors). Rear Wiper Inoperative
• 10221140Apr 12, 2021Body and structure. The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually
• 10193993Apr 12, 2021Vehicle speed control, Seats. The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually
• 10221137Apr 9, 2021Electrical system, Equipment. Apple CarPlay Does Not Work Or Not Connecting
• 10193990Apr 9, 2021Back-over prevention (rear camera), Equipment. Apple CarPlay Does Not Work Or Not Connecting
• 10221134Apr 8, 2021Electrical system, Equipment. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10193987Apr 8, 2021Back-over prevention (rear camera). Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10221097Apr 7, 2021Transmission and drivetrain. Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage.
• 10221185Apr 1, 2021Visibility (wipers, defrost, mirrors). Mirror SOS and Assist Buttons Inoperative This bulletin involves replacing the headliner to correct an issue with a missing wiring harness secured to the headliner. Customers may experience the following:The SOS and Assist buttons on the rearview mirror do not work.If the vehicle does not have an active SiriusXM Guardian? subscription this feature will not activate. This repair is to have the SOS and Assist system…
• 10194038Apr 1, 2021Visibility (wipers, defrost, mirrors). Mirror SOS and Assist Buttons Inoperative This bulletin involves replacing the headliner to correct an issue with a missing wiring harness secured to the headliner. Customers may experience the following:The SOS and Assist buttons on the rearview mirror do not work.If the vehicle does not have an active SiriusXM Guardian? subscription this feature will not activate. This repair is to have the SOS and Assist system…
• 10220992Mar 31, 2021Visibility (wipers, defrost, mirrors), Electrical system. Mirror SOS and Assist Buttons Inoperative This bulletin involves replacing the headliner to correct an issue with a missing wiring harness secured to the headliner. Customers may experience the following: The SOS and Assist buttons on the rearview mirror do not work. If the vehicle does not have an active SiriusXM Guardian? subscription this feature will not activate. This repair is to have the SOS and Assist…
• 10220923Mar 31, 2021Electronic stability control, Suspension. Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
• 10220841Mar 31, 2021Visibility (wipers, defrost, mirrors). GLASS, Sunroof If these parts are being ordered to fix a Sunroof wind noise or water leak complaint, please send an email to FCA Redacted Content before disassembly. If no response in 15 minutes, please proceed with the repair
• 10190739Mar 31, 2021Visibility (wipers, defrost, mirrors). Mirror SOS and Assist Buttons Inoperative This bulletin involves replacing the headliner to correct an issue with a missing wiring harness secured to the headliner. Customers may experience the following: The SOS and Assist buttons on the rearview mirror do not work. If the vehicle does not have an active SiriusXM Guardian? subscription this feature will not activate. This repair is to have the SOS and Assist…
• 10190670Mar 31, 2021Suspension. Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
• 10190667Mar 31, 2021Engine cooling. Customer complaint may include engine oil leak/consumption.
• 10190588Mar 31, 2021Visibility (wipers, defrost, mirrors). GLASS, Sunroof If these parts are being ordered to fix a Sunroof wind noise or water leak complaint, please send an email to FCA Redacted Content before disassembly. If no response in 15 minutes, please proceed with the repair
• 10220918Mar 30, 2021Engine cooling. CEL (Check Engine Lamp) On, DTC P0197 Engine Oil Temperature Low
• 10190665Mar 30, 2021Engine. CEL (Check Engine Lamp) On, DTC P0197 Engine Oil Temperature Low
• 10220911Mar 26, 2021Equipment. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
• 10190658Mar 26, 2021Equipment. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
• 10220909Mar 25, 2021Electrical system, Equipment. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10190656Mar 25, 2021Electrical system. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10220891Mar 16, 2021Visibility (wipers, defrost, mirrors), Equipment. A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
• 10220871Mar 8, 2021Body and structure. Vehicle Sway At Very Low Speed While Being Flat Towed Behind A RV
• 10190618Mar 8, 2021Other or unknown. Vehicle Sway At Very Low Speed While Being Flat Towed Behind A RV
• 10220946Mar 6, 2021Electrical system, Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may notice the following condition:The oil change interval is too short. The oil change message shows up at around 12,000 km / 7,456 mi or earlier and the normal oil change interval is 12 months or 20,000 km / 12,427 mi.
• 10190693Mar 6, 2021Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may notice the following condition:The oil change interval is too short. The oil change message shows up at around 12,000 km / 7,456 mi or earlier and the normal oil change interval is 12 months or 20,000 km / 12,427 mi.

← All problems reported for the 2020 Jeep Grand Cherokee