2021 Jeep Grand Cherokee Technical Service Bulletins

1,326 technical service bulletins (TSBs) are on record for the 2021 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10190656Mar 25, 2021Electrical system. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10220970Mar 24, 2021Electrical system, Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following on a vehicle with less than 64 km (40 miles) on the odometer:A Malfunction Indicator Lamp (MIL) event or failure withnoDiagnostic Trouble Codes (DTCs) and the vehicle has less than 40 miles on the odometer indicates it is likely the vehicle has…
• 10190717Mar 24, 2021Exterior lighting, Electrical system, Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following on a vehicle with less than 64 km (40 miles) on the odometer:A Malfunction Indicator Lamp (MIL) event or failure withnoDiagnostic Trouble Codes (DTCs) and the vehicle has less than 40 miles on the odometer indicates it is likely the vehicle has…
• 10220931Mar 23, 2021Transmission and drivetrain. Customer Satisfaction Notification Y05 Rear Axle
• 10190678Mar 23, 2021Suspension. Customer Satisfaction Notification Y05 Rear Axle
• 10220957Mar 16, 2021Electrical system. Body Control Module (BCM) Reconfigure Update This bulletin involves reconfiguring the BCM and if needed a radio reset, to remove the ?Auto Dim High Beams? from the setting page of the radio. Customers may comment on the following:Headlamp auto dim feature does not work, even after turning on this feature in the radio settings. Vehicles on the RRT VIN list are not equipped with the auto dim feature.
• 10220891Mar 16, 2021Visibility (wipers, defrost, mirrors), Equipment. A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system
• 10190704Mar 16, 2021Exterior lighting, Electrical system. Body Control Module (BCM) Reconfigure Update This bulletin involves reconfiguring the BCM and if needed a radio reset, to remove the ?Auto Dim High Beams? from the setting page of the radio. Customers may comment on the following:Headlamp auto dim feature does not work, even after turning on this feature in the radio settings. Vehicles on the RRT VIN list are not equipped with the auto dim feature.
• 10220954Mar 12, 2021Electrical system, Equipment. UAV and UCV Radio Over The Air Software Version Updates,
• 10190701Mar 12, 2021Back-over prevention (rear camera). UAV and UCV Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. Software will be updated to 39.5. Estimated launch of this FOTA should begin in the 2nd quarter of 2021. Customers may experience the following:Uconnect app…
• 10220878Mar 11, 2021Exterior lighting. Auto High Beams Do Not Operate
• 10190625Mar 11, 2021Exterior lighting. Auto High Beams Do Not Operate
• 10220871Mar 8, 2021Body and structure. Vehicle Sway At Very Low Speed While Being Flat Towed Behind A RV
• 10190618Mar 8, 2021Other or unknown. Vehicle Sway At Very Low Speed While Being Flat Towed Behind A RV
• 10220945Mar 6, 2021Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may notice the following condition:The oil change interval is too short. The oil change message shows up at around 12,000 km / 7,456 mi or earlier and the normal oil change interval is 12 months or 20,000 km / 12,427 mi.
• 10190692Mar 6, 2021Transmission and drivetrain. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may notice the following condition:The oil change interval is too short. The oil change message shows up at around 12,000 km / 7,456 mi or earlier and the normal oil change interval is 12 months or 20,000 km / 12,427 mi.
• 10220569Feb 26, 2021Back-over prevention (rear camera). Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10188773Feb 26, 2021Equipment. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
• 10220566Feb 24, 2021Visibility (wipers, defrost, mirrors). Power Driver Window Auto Up And Down Feature Does Not Operate
• 10188770Feb 24, 2021Electrical system, Visibility (wipers, defrost, mirrors). Power Driver Window Auto Up And Down Feature Does Not Operate
• 10220560Feb 19, 2021Equipment. Vehicle Sway While Being Flat Towed Behind A RV
• 10188764Feb 19, 2021Equipment, Electrical system. Vehicle Sway While Being Flat Towed Behind A RV
• 10220550Feb 13, 2021Electrical system. Jeep Off Road Pages Missing Latitude And Longitude Coordinates
• 10220548Feb 13, 2021Equipment. Favorite Song On-Air Alert List Empty
• 10188754Feb 13, 2021Equipment, Lane departure. Jeep Off Road Pages Missing Latitude And Longitude Coordinates
• 10188752Feb 13, 2021Equipment. Favorite Song On-Air Alert List Empty
• 10220543Feb 12, 2021Engine cooling. MIL Malfunction Indicator Lamp On, DTC P0198 Oil Temperature Sensor Circuit High
• 10188747Feb 12, 2021Equipment, Electrical system. MIL Malfunction Indicator Lamp On, DTC P0198 Oil Temperature Sensor Circuit High
• 10215963Jan 30, 2021Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following conditions: Poor air conditioning performance. Air conditioning compressor will not stop cycling and the evaporator freezes up.
• 10215912Jan 30, 2021Electrical system, Engine cooling. Crank No Start Condition, No DTC?s
• 10187142Jan 30, 2021Electrical system. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following conditions: Poor air conditioning performance. Air conditioning compressor will not stop cycling and the evaporator freezes up.
• 10187091Jan 30, 2021Engine cooling. Crank No Start Condition, No DTC?s
• 10215908Jan 29, 2021Back-over prevention (rear camera). Squeak Chirp Creak Noise From Left Quarter Panel Area
• 10187087Jan 29, 2021Body and structure. Squeak Chirp Creak Noise From Left Quarter Panel Area
• 10215903Jan 27, 2021Back-over prevention (rear camera). Uconnect 5 Voice Recognition Options
• 10215838Jan 27, 2021Wheels, Brakes, Vehicle speed control. MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose condition is found with respect to the door or body. 2.) Email images of…
• 10187082Jan 27, 2021Electrical system. Uconnect 5 Voice Recognition Options
• 10187017Jan 27, 2021Wheels. MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose condition is found with respect to the door or body. 2.) Email images of…
• 10215889Jan 21, 2021Electrical system, Engine cooling. Uconnect Connected Services Remote Start Inoperative
• 10215881Jan 21, 2021Brakes. Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
• 10187068Jan 21, 2021Electrical system. Uconnect Connected Services Remote Start Inoperative
• 10187060Jan 21, 2021Engine cooling. Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
• 10215879Jan 16, 2021Engine cooling. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
• 10215876Jan 16, 2021Exterior lighting. Auto High Beams Do Not Operate
• 10187058Jan 16, 2021Engine cooling. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
• 10187055Jan 16, 2021Exterior lighting. Auto High Beams Do Not Operate
• 10215866Jan 15, 2021Electrical system. Low Charging Voltage Displayed On Cluster
• 10215865Jan 15, 2021Electrical system, Equipment. R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present
• 10187045Jan 15, 2021Equipment. Low Charging Voltage Displayed On Cluster
• 10187044Jan 15, 2021Equipment. R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present

← All problems reported for the 2021 Jeep Grand Cherokee