2021 Jeep Grand Cherokee Technical Service Bulletins

1,326 technical service bulletins (TSBs) are on record for the 2021 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10215867Jan 14, 2021Electrical system, Visibility (wipers, defrost, mirrors), Other or unknown. U0213-00 Lost Communication With Interior Mirror Control Module "A" Set After Performing A Restore Vehicle Configuration
• 10215863Jan 14, 2021Exterior lighting, Equipment. Auto High Beams Do Not Operate
• 10187046Jan 14, 2021Electrical system, Visibility (wipers, defrost, mirrors). U0213-00 Lost Communication With Interior Mirror Control Module "A" Set After Performing A Restore Vehicle Configuration
• 10187042Jan 14, 2021Exterior lighting. Auto High Beams Do Not Operate
• 10215833Jan 13, 2021Equipment, Visibility (wipers, defrost, mirrors). WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
• 10187012Jan 13, 2021Visibility (wipers, defrost, mirrors). WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
• 10187706Dec 12, 2020Equipment, Electrical system, Engine. 3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire…
• 10187686Dec 5, 2020Engine, Electrical system, Equipment. 3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire…
• 10187640Dec 2, 2020Body and structure, Equipment. Wind Noise Or Fluttering When Driving at Highway Speeds
• 10224049Nov 24, 2020Equipment. Uconnect 5 Voice Recognition Options
• 10184727Nov 24, 2020Electrical system. Uconnect 5 Voice Recognition Options
• 10184427Nov 24, 2020Equipment, Electrical system. Uconnect 5 Voice Recognition Options
• 10224036Nov 14, 2020Back-over prevention (rear camera). 8.4" Touchscreen Display Electrostatic Discharge Failure
• 10184713Nov 14, 2020Equipment, Electrical system. 8.4" Touchscreen Display Electrostatic Discharge Failure
• 10184413Nov 14, 2020Electrical system, Equipment. 8.4" Touchscreen Display Electrostatic Discharge Failure
• 10224030Nov 7, 2020Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10184707Nov 7, 2020Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10184407Nov 7, 2020Equipment, Electrical system. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
• 10223973Oct 16, 2020Back-over prevention (rear camera), Electrical system. Body Control Module (BCM) Reconfigure for Enabling the Gridlines in the Rear View Camera This bulletin involves reconfiguring the BCM and possibly a radio reset, to change the default of the rear view camera gridlines to ?ON?. Customers may comment on one or more of the following:Rear view camera (Park Assist) gridlines are defaulted to ?OFF?, but the default should be ?ON?. Customer is still able to turn the…
• 10183084Oct 16, 2020Back-over prevention (rear camera), Electrical system. Body Control Module (BCM) Reconfigure for Enabling the Gridlines in the Rear View Camera This bulletin involves reconfiguring the BCM and possibly a radio reset, to change the default of the rear view camera gridlines to ?ON?. Customers may comment on one or more of the following:Rear view camera (Park Assist) gridlines are defaulted to ?OFF?, but the default should be ?ON?. Customer is still able to turn the…
• 10181583Sep 29, 2020Engine cooling. (Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift To P Then Desired Gear, D on PRNDL Flashing
• 10181559Sep 12, 2020Equipment. (Revision A) Clusters Distance To Turn Value Does Not Match The Radio Head Unit Value Navigation
• 10221787Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10180177Aug 19, 2020Equipment. USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android…
• 10223556Jun 25, 2020Electrical system. No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
• 10222940Jan 1, 2020Visibility (wipers, defrost, mirrors). Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

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