2024 Jeep Grand Cherokee Technical Service Bulletins

550 technical service bulletins (TSBs) are on record for the 2024 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11000891May 9, 2024Steering, Seats, Electrical system. Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
• 11000173May 9, 2024Electrical system. Receiver - passive entry
• 11001053May 8, 2024Other or unknown. FCA Caribbean Warranty Bulletin ID-24-07 FFB Prog – Engine, Trans, Axle Assemblies/ Prop Shafts, Exhaust, Cooling, A/C, Brakes, 2022-2024 Jeep Grand Cherokee (WL) PHEV
• 11000795May 7, 2024Transmission and drivetrain. "VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve body replacement."
• 11001198May 5, 2024Engine. Suspected Engine Coolant Leak
• 11000866May 3, 2024Electrical system. Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
• 11000843May 2, 2024Electrical system, Body and structure. Power Liftgate Responds Erratically to Operational Commands After Service Procedures
• 11000195May 2, 2024Engine. "PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may…
• 10251801Jan 31, 2024Electrical system. Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)
• 10251799Jan 30, 2024Electrical system. Low Fuel Warning Indicator Stuck ON
• 10251796Jan 27, 2024Body and structure. Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
• 10251861Jan 20, 2024Back-over prevention (rear camera), Electrical system. Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: ? Blank phone widget displayed. ? Radio freeze after reverse event (Rearview Camera (RVC) Functions Normally). ? Screen Off at start up (RVC Functions Normally). ? Radio restart before sleep after switching between different USBs. ? Pop up error "setting not saved" occurring when attempting to enable…
• 10251792Jan 20, 2024Exterior lighting, Electrical system. High Beams Do Not Turn on While the Headlamp Switch Is Set to The Auto Lights on Position, High Beam Headlamps Do Operate with Switch Set to Manual Lights On Low Beam Position
• 10251787Jan 19, 2024Body and structure. Rattle Buzz Noise From Door Area
• 10251855Jan 18, 2024Electrical system, Suspension, Electronic stability control. Flash: Air Suspension Control Module (ASCM) Updates Customers may experience one or more of the following: ? Ride height disabled. ? Suspension will lower, but will not raise. ? Instrument Panel Message (IPC) message "selected ride height not permitted due to payload" appears. This bulletin involves reprogramming the ASCM with the latest available software.
• 10251767Jan 18, 2024Equipment. Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
• 10251854Jan 17, 2024Exterior lighting. Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
• 10251848Jan 17, 2024Equipment. Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
• 10251786Jan 17, 2024Tires. Tire Pressure Warning Lamp is on Steady, or Flashing
• 10251783Jan 10, 2024Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10251831Jan 9, 2024Exterior lighting. Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ? P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed…
• 10251830Jan 9, 2024Back-over prevention (rear camera), Transmission and drivetrain. Rattle Noise While Driving Customers may comment on the following: ? A rattling noise when driving. NOTE: This could be due to the rear driveshaft center support bearing not properly secured to the body. This bulletin involves inspecting and possibly tightening or replacing, the rear driveshaft center support bearing fasteners.
• 10248903Nov 30, 2023Equipment. Radio Navigation Displays Message ?No Maps Available?
• 10248849Nov 28, 2023Electrical system. Radio Frequency Hub Symptom/Vehicle Issue: Remote Keyless Entry (RKE) And Remote Start Range Is Limited. B1A76-11 Remote Start Antenna Short To Ground Is Setting Erroneously. Please reference SOL S2308000145 before replacing the module. If you still feel that replacement is necessary please contact FCA REDACTED CONTENT before replacing the module. If no response within 15 minutes, proceed with repair.
• 10248886Nov 18, 2023Equipment. Audio Crackling Noise From Radio On Any Audio Source
• 10248880Nov 17, 2023Suspension. Clicking Noise From Front Suspension Over Bumps Or Rough Roads.
• 10248878Nov 17, 2023Forward collision avoidance. Pedestrian Alert Sound Change.
• 10248877Nov 16, 2023Transmission and drivetrain. Verifying Camshaft Diagnosis
• 10248874Nov 15, 2023Electrical system. System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster
• 10248873Nov 14, 2023Brakes. Park Brake Warning Lamp Illuminated and Flashing, Cluster Warning Message to ?Service Park Brake?
• 10248872Nov 10, 2023Equipment. Audio Muted During A CarPlay Or Android Auto Phone Call
• 10248867Nov 9, 2023Electrical system. Code Error Message on The Radio, Uconnect Box Error or ?Please Reset Message? Appears on the Radio Display
• 10248844Nov 7, 2023Back-over prevention (rear camera), Visibility (wipers, defrost, mirrors). Camera - Rr view digital If a vehicle comes in with a Digital Rear View Mirror not working, please contact FCA REDACTED CONTENT If no response in 15 minutes, proceed with the repair. ~ Please take digital pictures of the what the failure looks like and the fix. Then email all pictures to FCA REDACTED CONTENT
• 10247409Oct 20, 2023Equipment. LR DVD Video Screen For complaints of a non-functional (inop) LR seatback monitor, please contact FCA Redacted Content prior to ordering the part. If no response is received in 15 minutes, proceed with the repair.
• 10247406Oct 12, 2023Transmission and drivetrain. Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket. Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines. Refer to the latest version of Star Online Publication S2321000005.
• 10248580Sep 28, 2023Visibility (wipers, defrost, mirrors). Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
• 10244419Sep 28, 2023Exterior lighting, Visibility (wipers, defrost, mirrors). Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
• 10244356Sep 20, 2023Suspension. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10248570Sep 19, 2023Seats. 2nd Row Center Seat Lazy Or Slow When Folding.
• 10248509Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244348Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10248507Sep 8, 2023Transmission and drivetrain. Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket. Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines.
• 10244346Sep 8, 2023Transmission and drivetrain. Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket. Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines.
• 10243192Aug 31, 2023Engine cooling. Suspected engine coolant leak.
• 10243209Aug 30, 2023Equipment. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Aug 30, 2023Equipment. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10243271Aug 24, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change
• 10241146Jun 30, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
• 10239957May 18, 2023Engine cooling. Water Quality When Mixed With Engine Coolant
• 10239861May 17, 2023Transmission and drivetrain, Steering. Electric Power Steering Gear If replacing the steering gear for a leaking fluid concern, there is no oil or grease inside the gear that can leak out. Dark colored grease is used to install the bellows on the gear housing as an assembly aid. If fluid is noticed on the gear, the gear itself is not the source of the fluid leak.

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