2014 Kia Optima Technical Service Bulletins

268 technical service bulletins (TSBs) are on record for the 2014 Kia Optima. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10116114Jun 30, 2017Equipment. Tsb closed: service action: soul (ps), optima (qf) and sorento (xm) navigation system upgrade (sa161) - ele061 / sa161 closed
• 10116101Jun 27, 2017Electrical system. PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor. The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS.
• 10109857May 1, 2017Lane departure, Forward collision avoidance. PITSTOP: NO COMMUNICATION WITH BLIND SPOT - This Pitstop provides information relating to 2014-2015MY Optima (QF) vehicles with Blind Spot Detection (BSD), which may exhibit a ?Check BSD System? message and no communication with the BSD system after collision repairs. This concern is commonly caused by the rear bumper harness installed backwards.
• 10109835Apr 21, 2017Equipment. TSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - This bulletin provides the procedure to replace the evaporator temperature sensor of some 2011-2014MY Optima (TF/QF) and 2011-2013MY Sorento (XMa) vehicles ONLY (see production dates on Page 3), which may experience freezing of condensation on the evaporator core and the following A/C performance related concerns below. Do NOT refer to this bulletin or the…
• 10109834Apr 19, 2017Steering. TSB: MDPS FLEXIBLE COUPLING REPLACEMENT CUSTOMER SATISFACTION PROGRAM (CS1604) - This bulletin provides information regarding the replacement of the flexible coupling in the Motor Driven Power Steering (MDPS) on some 2011-2014 MY Optima (QF/TF/TFH) vehicles, produced from August 12, 2010 to December 18, 2013. The MDPS unit may experience noise when turning the steering wheel left or right, especially while the…
• 10109837Apr 17, 2017Electrical system, Equipment. TSB: BASE AUDIO SYSTEM UPGRADE - This bulletin provides the procedure for upgrading the base audio system software of some 2014MY Soul (PS), Sorento (XMa), Optima (TF, QF), Forte (YD), Sportage (SL), and Rio (UB) vehicles, to improve Bluetooth® connectivity, Phonebook Download, Audio Streaming and Call History Download.
• 10109836Apr 17, 2017Equipment. TSB: UVO SYSTEM UPGRADE - This bulletin provides the procedure for upgrading the UVO system on some 2014-2016MY Soul (PS), Sorento (XMa)/(UMa), Optima (TF HEV), Forte (YD), Sportage (SL), 2015-2016MY Sedona (YP), and 2014-2015(MY) Optima (QF/TF) vehicles to address ?Incoming ring volume too loud? complaints when using certain smartphones (non-iPhone). Additionally, in 2014MY vehicles the upgrade will also improve…
• 10109833Apr 10, 2017Equipment. TSB: EXTERIOR EMBLEM REPLACEMENT - This bulletin provides the procedure to replace the front and rear Kia emblems on some 2014-2015MY Optima (QF) and replace the front and if necessary, the rear emblems on some 2014-2015MY Sorento (XMa) vehicles, which may exhibit peeling or delamination of the emblem coating. Follow the procedures outlined in this bulletin to correct the concern of peeling or delaminating emblems.
• 10109855Mar 21, 2017Visibility (wipers, defrost, mirrors), Equipment. TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging.
• 10109817Feb 28, 2017Body and structure. TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of…
• 10109813Jan 18, 2017Engine cooling. PITSTOP: MANUAL EVAPORATIVE EMISSIONS TEST FOR HARD TO FIND/SMALL LEAKS - If the malfunction indicator lamp (MIL) is illuminated with DTC(s) P0442, P0455, P0456, or P0457 (Evaporative Emissions System-Leak detected) and the evaporative (EVAP) leak self-test resulted in NTF, a manual EVAP test is recommended.
• 10109812Jan 18, 2017Equipment. TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking…
• 10109874Dec 6, 2016Body and structure. TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of…
• 10109877Dec 5, 2016Body and structure. Questions and answers for voluntary service campaign sc141 ? Underbody ? Additional anti-corrosion treatment
• 10109876Dec 5, 2016Body and structure. SERVICE MANAGER MEMO: SC141 - SERVICE CAMPAIGN - Attention: All Kia Service Managers - Kia Motors America, Inc. will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally retailed…
• 10109875Dec 5, 2016Body and structure. DEALER PRINCIPAL MEMO: SC141 - SERVICE CAMPAIGN - Attention: All Kia Dealer Principals - Kia Motors America, Inc. will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally…
• 10109774Nov 15, 2016Engine, Electrical system. TSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY Sorento (XMa) vehicles, produced from April 19, 2011 to December 11, 2014, some 2011~2015MY Optima (TF) vehicles, produced from August 12, 2010 to July 23, 2015, and some 2014~2016MY…
• 10109777Nov 4, 2016Equipment, Latches, locks and linkages. TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?
• 10109788Oct 31, 2016Equipment, Electrical system. TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch.
• 10109682Oct 21, 2016Electrical system, Equipment. TSB: NAVIGATION SOFTWARE UPDATE - NO SIRIUS TRAFFIC DISPLAY - This bulletin provides the procedure for updating the Navigation software on some Sportage (SL), Cadenza (VG), Optima (QF/TF), and Optima (TF HEV) vehicles, which may experience an inactive (grayed out) Sirius Traffic icon, no traffic flow shown, or a ?There is no traffic on route.? message.
• 10109686Oct 14, 2016Engine cooling, Equipment. TSB: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - This bulletin provides information to inspect and/or replace the evaporative canister assembly on some Optima (TF) vehicles, produced from September 2, 2010 through November 29, 2014, some Optima Hybrid (TF HEV) vehicles, produced from February 15, 2011 through November 29, 2014, some Rondo (UN) vehicles…
• 10109683Oct 11, 2016Engine, Electrical system. TSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY Sorento (XMa) vehicles, produced from April 19, 2011 to December 11, 2014, some 2011~2015MY Optima (TF) vehicles, produced from August 12, 2010 to July 23, 2015, and some 2014~2016MY…
• 10090945Sep 30, 2016Equipment. Pitstop: hvac receiver/dryer - desiccant replacement - in the event of a hvac system concern in which metal particles or shards have contaminated the system, the desiccant or the entire a/c receiver/dryer assembly may need to be replaced. This is due to the fact that it may be impossible to remove all metal contaminants from the receiver/dryer during the a/c flushing procedure. Refer to the included table for…
• 10090944Sep 30, 2016Equipment, Brakes. Pitstop: variant coding integrated brake actuation units (ibau) - when replacing the integrated brake actuation unit, it is necessary to perform variant coding of the new module. For additional information related to variant coding click the variant codes link on the kgis home page. (see page 2 for sample screen shot.)
• 10090972Sep 19, 2016Engine. Owner notification letter (sc135) - dear kia owner, kia motors america, inc. Is conducting a voluntary emissions service campaign / warranty extension program regarding the evaporative canister in your vehicle.
• 10090974Sep 15, 2016Engine cooling. Q and a (sc135/wty009) - evaporative canister voluntary emissions service campaign / warranty extension program
• 10090970Sep 15, 2016Equipment, Engine. Dealer parts & service manager memo (sc135) - attention: all dealer parts and service managers, kia motors america, inc. Is conducting a voluntary emissions service campaign / warranty extension program to inspect the evaporative canister. Kia has determined that the following kia vehicles originally sold or currently registered in states where heavy amounts of road salt are used, may exhibit an evaporative…
• 10090969Sep 15, 2016Equipment, Engine. Dealer principal memo (sc135) - attention: all dealer principals, kia motors america, inc. Is conducting a voluntary emissions service campaign / warranty extension program to inspect the evaporative canister. Kia has determined that the following kia vehicles originally sold or currently registered in states where heavy amounts of road salt are used, may exhibit an evaporative canister leak due to prolonged…
• 10090943Sep 15, 2016Engine, Equipment. Tsb: voluntary emissions service campaign: evaporative canister inspection and/or replacement (sc135) - this bulletin provides information to inspect and/or replace the evaporative canister assembly on some optima (tf) vehicles, produced from september 2, 2010 through november 29, 2014, some optima hybrid (tf hev) vehicles, produced from february 15, 2011 through november 29, 2014, some rondo (un) vehicles…
• 10090941Sep 13, 2016Steering. Tsb rev1: mdps flexible coupling replacement customer satisfaction program (cs1604) - this bulletin provides information regarding the replacement of the flexible coupling in the motor driven power steering (mdps) on some 2011-2014 my optima (qf/tf/tfh) vehicles, produced from august 12, 2010 to december 18, 2013. The mdps unit may experience noise when turning the steering wheel left or right, especially while the…
• 10089608Sep 2, 2016Suspension. Tsb: front wheel bearing noise - this bulletin provides the procedure to replace both front wheel bearings on 2014my optima (qf) vehicles that experience an unusual noise (humming or popping) that is isolated to the front wheel bearing. The bearings normally do not have any looseness; the concern is solely noise-related and may be very difficult to pinpoint. To enhance customer satisfaction, this bulletin outlines…
• 10090968Sep 1, 2016Electrical system, Lane departure. Pitstop: no communication with blind spot detection after collision repairs - this pitstop provides information relating to 2014-2015my optima (qf) vehicles with blind spot detection (bsd), which may exhibit a “check bsd system” message and no communication with the bsd system after collision repairs. This concern is commonly caused by the rear bumper harness installed backwards.
• 10109752Aug 28, 2016Steering. PITSTOP: OILY SUBSTANCE DRIPPING FROM MDPS STEERING COLUMN - On some Optima (QF/TF/TF HEV) vehicles, the customer may complain of an oily substance dripping onto the driver?s side floorboard area, especially in areas with high ambient temperatures. This article provides the process to resolve by cleaning excessive amounts of grease applied applied to the steering column tilt adjustment area.
• 10089602Aug 16, 2016Steering. Tsb: mdps flexible coupling replacement customer satisfaction program (cs1604) - this bulletin provides information regarding the replacement of the flexible coupling in the motor driven power steering (mdps) on some 2011-2014 my optima (qf/tf/tfh) vehicles, produced from august 12, 2010 to december 18, 2013. The mdps unit may experience noise when turning the steering wheel left or right, especially while the…
• 10090090Aug 12, 2016Steering. Q and a: cs1604 - all 2011-2013 my and some 2014 my optima vehicles motor driven power steering (mdps) flexible coupling customer satisfaction / warranty extension program
• 10090089Aug 12, 2016Steering. Owner letter: cs1604 - customer satisfaction/warranty extension program - dear kia optima owner: kia motors america, inc. Would like to thank you for your purchase of a kia optima vehicle. Because kia values you as our customer, we are conducting a customer satisfaction/warranty extension program regarding the motor driven power steering (mdps) unit in all 2011-2013 my and some 2014 my optima vehicles.
• 10090088Aug 12, 2016Steering. Request for reimbursement form: cs1604 - 2011-2013 and some 2014 my optima vehicles motor driven power steering (mdps) customer satisfaction/warranty extension program - if you have paid to have the flexible coupling in the mdps replaced, you may be eligible for reimbursement for some or all of that expense.
• 10090085Aug 12, 2016Steering. Dealer parts and service manager memo: cs1604 - kia motors america, inc. Is conducting a customer satisfaction / warranty extension program regarding the motor driven power steering (mdps) on all 2011-2013 my and some 2014 my kia optima vehicles. The mdps unit may experience noise when turning the steering wheel left or right, especially while the vehicle is stopped.
• 10090052Aug 12, 2016Steering. Dealer principal memo: cs1604 - kia motors america, inc. Is conducting a customer satisfaction / warranty extension program regarding the motor driven power steering (mdps) on all 2011-2013 my and some 2014 my kia optima vehicles. The mdps unit may experience noise when turning the steering wheel left or right, especially while the vehicle is stopped.
• 10089609Aug 2, 2016Equipment, Exterior lighting. "tsb: combination lamp water intrusion - this bulletin provides the procedure to install additional foam gaskets in both rear tail lamps on 2014-2015my optima (qf) vehicles, when either of the lamp housings may indicate water inside. On some 2014-2015my optima (qf) vehicles, customers may complain about water droplets forming inside the rear tail lamp housing following a rainstorm or after washing their vehicle.
• 10094572Jun 30, 2016Engine. Warranty bulletin: wty004 - 2011-2014 my optima (tf/qf) engine short block warranty extension (wty004) - this warranty bulletin provides information related to the extension of the new vehicle limited warranty for the engine short block assembly (engine block, crankshaft and bearings, connecting rods and bearings and pistons) on all 2011-2014 my optima vehicles with 2.4l gdi or 2.0l turbo gdi engine to 10 years…
• 10089301Jun 29, 2016Engine. Tsb: 2.4 gdi mil on with dtc(s) p0263/ p0266/ p0269/ p0272 - this bulletin provides information about the replacement of the fuel injectors in some sorento (xma) produced 12/17/2012~12/11/2014, optima (qf) produced 07/28/2013~10/02/2015, optima (tf) produced 09/09/2013~07/23/2015 2014~2015my, and sportage (sl) produced 09/01/2013~12/01/2014, which may exhibit a malfunction indicator lamp (mil) on along with dtcs…
• 10089303Jun 23, 2016Electrical system. Tsb: uvo software upgrade - media button inoperative - this bulletin provides the procedure for upgrading the uvo system of some 2014~2015my sportage (sl), forte (yd), optima (tf/qf), optima hybrid (tf hev) and sorento (xma) vehicles, which may exhibit an inoperative uvo media button.
• 10094576Jun 10, 2016Engine, Equipment. Owner letter: wty004 - dear kia optima owner: kia motors america takes pride in providing you with high quality and dependable vehicles. In order to maintain these standards, kia is extending the warranty coverage, to all owners, for the engine’s “short block” assembly on 2011-2014 model year optima vehicles with 2.4l gdi or 2.0l turbo gdi to 10 years starting from the date of first service or 120,000 miles…
• 10089312Jun 8, 2016Electrical system. Combination tsb / service action: uvo system upgrade (sa222) - this bulletin provides the procedure for upgrading the uvo system on some 2014~2016my soul (ps), sorento (xma)/(uma), optima (tf hev), forte (yd), sportage (sl) 2015~2016my sedona (yp), and 2014-2015(my) optima (qt/tf) vehicles to address “incoming ring volume too loud” complaints when using certain smartphones (non-iphone).
• 10094575Jun 6, 2016Engine. Request for reimbursement form: wty004 - if you have paid to have your engine repaired/replaced due to connecting rod failure, you may be eligible for reimbursement for some or all of that expense. Mail this completed request for reimbursement form to kia, along with documentation specified below, for review and consideration to the following address: consumer assistance center, kia motors america, inc., p.o. Box…
• 10094573Jun 6, 2016Engine. Dealer parts and service manager memo: wty004 - effective immediately, kia motors america, inc. Has extended the warranty coverage of the kia new vehicle limited warranty for the short block assembly (engine block, crankshaft and bearings, connecting rods and bearings and pistons) on all 2011-2014 model year optima vehicles with 2.4l gdi or 2.0l turbo gdi engine to 10 years starting from the date of first service…
• 10183433Apr 21, 2016Electrical system, Equipment. TSB - COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure for upgrading the UVO system on some 2014~2016MY Soul (PS), Sorento (XMa), Optima (TF/QF), Forte (YD) and Sportage (SL) vehicles to address "Incoming ring…
• 10079901Apr 21, 2016Equipment, Electrical system. Combination tsb / service action: uvo system upgrade (sa222) - this bulletin provides the procedure for upgrading the uvo system on some 2014~2016my soul (ps), sorento (xma), optima (tf/qf), forte (yd) and sportage (sl) vehicles to address “incoming ring volume too loud” complaints when using certain smartphones (non-iphone). Additionally, in 2014my vehicles the upgrade will also improve bluetooth connectivity and…
• 10183431Apr 4, 2016Equipment, Electrical system. TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones.

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