2014 Kia Optima Technical Service Bulletins

268 technical service bulletins (TSBs) are on record for the 2014 Kia Optima. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10091949Mar 17, 2016Electrical system. This bulletin provides the procedure for upgrading the uvo system on some 2014 my soul (ps), sorento (xma), optima (tf/qf), forte (yd) and sportage (sl) vehicles to improve bluetooth connectivity, voice recognition, and to improve "incoming ring volume too loud" complaints on certain smartphones (non-iphone).
• 10091946Mar 15, 2016Electrical system. This bulletin provides the procedure for upgrading the base audio system software of some 2014 my soul (ps), optima (tf/qf), sorento (xma), sportage (sl), rio (ub), and forte (yd) vehicles to improve bluetooth® connectivity, phonebook download, audio streaming, and call history download.
• 10089465Mar 15, 2016Equipment, Electrical system. "combined tsb/service action: base audio system upgrade (sa 223) - this bulletin provides the procedure for upgrading the base audio system software of some 2014my soul (ps), optima (tf/qf), sorento (xma), sportage (sl), rio (ub), and forte (yd) vehicles, to improve bluetooth® connectivity, phonebook download, audio streaming and call history download.
• 10080020Feb 29, 2016Equipment. Tsb / sirius audio mutes (drops out) intermittently in open spaces - this bulletin provides information about the replacement of the shark-fin style roof antenna of some 2014~2016my sportage (sl) vehicles, produced from august 1, 2014 through august 31, 2015, and some 2014~2015my optima (qf) vehicles, produced from august 1, 2013 through august 22, 2015, which may exhibit sirius audio reception concerns (see sample…
• 10080061Jan 29, 2016Body and structure, Visibility (wipers, defrost, mirrors). Service action: door module replacement (sa218) - this bulletin provides the procedure to replace right front door module assembly on certain 2014~2015my optima (qf) vehicles, produced from march 1, 2014 through july 31, 2014, which may exhibit an inoperative power window. Kia is requesting the completion of this service action on all affected vehicles, including dealer stock, prior to delivery. Before conducting…
• 10080087Jan 20, 2016Equipment, Steering, Electrical system. Tsb: ecm upgrade - steering logic improvement - this bulletin provides information related to the mdps ecu software upgrade for some 2011 ~ 2014my optima (tf/qf) vehicles, produced from job #1 through july 27, 2014, which may experience a notchy feel in the steering wheel.
• 10088983Oct 19, 2015Electrical system. Tsb: kds - audio update module (aum) - the gds audio update module (aum) was introduced in fourth quarter of 2013. This special service tool (sst) was developed to improve the efficiency and effectiveness of updating 2010my, and later, kia audio head units using a gds, and now, the same functionality is available on kds. Some technicians may not be aware of the benefits the aum tool has to offer.
• 10089051Sep 29, 2015Engine. Tsb: proper oil grade / viscosity selection for turbo equipped vehicles - this bulletin provides information related to the proper engine oil grade / viscosity to be used when servicing vehicles equipped with a turbocharger.
• 10116821Aug 12, 2015Equipment, Electrical system. TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
• 10089354Aug 12, 2015Electrical system. Tsb: identifying head unit software version for direct exchange - this bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the direct exchange program.
• 10089382Aug 3, 2015Transmission and drivetrain. Tsb: 6-spd. A/t adaptive value reset /relearn - this bulletin provides the procedures necessary to reset and relearn the adaptive values after transmission replacement or reprogramming/replacement of the pcm/tcm. After the adaptive values are reset, the transmission computer adaptive values must be relearned by driving in a precise manner to “teach” the computer the proper solenoid duty and line pressure for the…
• 10089615Jul 14, 2015Electrical system. Tsb: “c” state error message on version 8.5 map update - this bulletin describes an sd card replacement procedure for customers that have a specific error displayed on the navigation head unit (shown below) after purchasing and installing a version 8.5 map update sd card. A total of 129 affected sd cards were purchased by customers through kia dealers, from january 1st to may 11th, 2015.
• 10058534Jul 1, 2015Engine. Kia: crankshaft position sensor (ckp) variation has not learned causing misfire of engine and malfunction indicator light (mil) to come in dash. Model all. No years listed.
• 10092132Jun 26, 2015Electrical system, Equipment. Tsb: navigation head unit sd card replacement - this bulletin describes the sd card exchange/replacement procedure related to error messages that may be displayed on the navigation screen when the incorrect sd card is inserted. Note: only new models (during pdi inspection or at the point of purchase) or compatibility mismatches that occur after head unit replacement will be considered for this program.
• 10089742Jun 26, 2015Equipment, Electrical system. Tsb: navigation head unit sd card replacement - this bulletin describes the sd card exchange/replacement procedure related to error messages that may be displayed on the navigation screen when the incorrect sd card is inserted. Note: only new models (during pdi inspection or at the point of purchase) or compatibility mismatches that occur after head unit replacement will be considered for this program.
• 10092151Jun 19, 2015Suspension. Pitstop: difficulty assembling strut bearing/insulator - on some optima vehicles, when replacing the strut insulator or strut bearing with new parts you may encounter difficulty installing the new strut bearing into place on the insulator. This condition is due to a change in the design of the strut bearing (a) which results in tighter tolerances between the bearing and insulator. Refer to the procedure below for…
• 10089763Jun 19, 2015Suspension. Pitstop: difficulty assembling strut bearing/insulator - on some optima vehicles, when replacing the strut insulator or strut bearing with new parts you may encounter difficulty installing the new strut bearing into place on the insulator. This condition is due to a change in the design of the strut bearing (a) which results in tighter tolerances between the bearing and insulator. Refer to the procedure below for…
• 10092147Jun 1, 2015Transmission and drivetrain. Tsb: 6 spd a/t solenoid replacement – multiple dtcs - this bulletin provides information relating to the replacement of various shift solenoids on 6-speed automatic transaxles with dtcs p0741, p0743, p0748, p0753, p0758, p0763, p0768, p0773, p1778 and p2709. Replace the solenoids if current or history codes are present; do not replace the transaxle. To reduce vehicle repair time, this procedure can be performed…
• 10089761Jun 1, 2015Transmission and drivetrain. Tsb: 6 spd a/t solenoid replacement – multiple dtcs - this bulletin provides information relating to the replacement of various shift solenoids on 6-speed automatic transaxles with dtcs p0741, p0743, p0748, p0753, p0758, p0763, p0768, p0773, p1778 and p2709. Replace the solenoids if current or history codes are present; do not replace the transaxle. To reduce vehicle repair time, this procedure can be performed…
• 10089845May 13, 2015Equipment, Brakes. Pitstop: high-pitched squeal noise before coming to a complete stop - on some vehicles, customers may complain of an intermittent squeal when coming to a stop. This concern is often due to the brake pads not freely floating within the caliper and sticking to the caliper bracket. This condition may lead to a vibration and noise which is heard during the last portion of brake pedal travel, before coming to a complete…
• 10089825May 13, 2015Equipment, Electrical system. Tsb: uvo software upgrade – media button inoperative - this bulletin provides the procedure for upgrading the uvo system of some 2014~2015my sportage (sl), forte (yd), optima (tf/qf), optima hybrid (tf hev) and sorento (xma) vehicles, which may exhibit an inoperative uvo media button.
• 10089987Apr 24, 2015Engine, Vehicle speed control. Pitstop: smart pedal feature - the “smart pedal” is an integral part of the engine management system (ems) functionality which monitors and prevents the simultaneous activation of accelerator and brake pedals. When engaged, the feature reduces engine power to idle.
• 10089983Apr 2, 2015Steering, Electrical system. Tsb: service action: steering feel improvement (sa188) - this bulletin provides information related to an upgrade of the logic for the motor driven power steering (mpds) ecu of some 2014~2015my optima (qf) vehicles, produced from august 23, 2013 through july 24, 2014, to address some complaints that the steering pulls to one side. To install the new steering logic, reprogram the mdps system using the gds/kds…
• 10092100Mar 27, 2015Equipment, Electrical system. Pitstop: bluetooth® issues after iphone® ios 8 software update - this article provides information related to possible bluetooth concerns when using an iphone® with ios 8.x (ios 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, etc.) while paired to a head unit.
• 10092099Mar 27, 2015Engine. Pitstop: intermittent ‘no start’ in cold temperatures with “check bsd system” message on cluster - on some optima (qf) vehicles, a customer may experience an intermittent ‘no start’ concern, on cold start-up and in cooler temperatures. This concern may also be accompanied by a complaint of the “check bsd system” message (a) appearing on the instrument cluster (for vehicles equipped with blind spot detection (bsd)…
• 10092104Mar 6, 2015Electrical system, Equipment. Pitstop: navigation headunit and sd card compatibility - this article provides information in regards to possible compatibility issues between navigation head units and sd cards when replacing head units for multimedia issues. If after replacing a navigation head unit the original sd card does not operate correctly, follow the steps below to diagnose the issue:
• 10089784Feb 5, 2015Equipment, Engine cooling. Tsb: a/c evaporator freeze-up during extended drive - this bulletin provides the procedure to replace the evaporator temperature sensor of some optima (tf/qf) and sorento (xma) vehicles (see production dates on page 3), which may experience freezing of condensation on the evaporator core and the following a/c performance related concerns.
• 10089903Jan 21, 2015Electrical system, Equipment. Pitstop: korean error messages on navigation display - this article provides information to address the following customer complaints on navigation head units (avn 3.0 or avn 3.5): * korean error message that starts with navi.exe or * korean error message that starts with mmmedia.exe.
• 10090207Dec 15, 2014Exterior lighting, Equipment. Pitstop: water leak/condensation in rear outer tail lamp(s) - on some 2014~2015my optima (qf) vehicles, customers may complain about water droplets forming inside the rear tail lamp lenses following a rainstorm or after washing their vehicle. These water droplets are more visible at night and the quantity of water present is more than just a thin film of condensation which may not easily evaporate.
• 10090187Dec 5, 2014Back-over prevention (rear camera). Tsb: rear view camera diagnosis/replacement - this bulletin provides information to diagnose and/or replace the rear view camera of some kia vehicles (see table below for specific models and production dates) which may exhibit inadequate image quality from the rear view camera.
• 10060186Dec 1, 2014Equipment, Exterior lighting. Summary to be provided on a future date.
• 10057239Dec 1, 2014Visibility (wipers, defrost, mirrors). Kia optima /sorento: 2012-2014 rear view camera requires replacement on specific models.
• 10109794Nov 3, 2014Electrical system, Equipment. TSB: NAVIGATION UNIT SOFTWARE UPGRADE - This bulletin provides the procedure for upgrading the navigation system software on some 2014MY Cadenza (VG) Sorento (XMa) and Optima (TF/QF) vehicles, produced from March 11, 2013 through January 24, 2014.
• 10109787Oct 7, 2014Equipment. TSB: GENERAL INFORMATION AND DIAGNOSIS FOR SMART KEY FOB SYSTEMS AND START/STOP BUTTONS - This bulletin provides information related to the Smart Key Systems on vehicles equipped with A/T (automatic transaxle) and Start/Stop Buttons (SSB).
• 10109763Sep 16, 2014Electrical system. PITSTOP: DIM HEAD UNIT DISPLAY IN COLD WEATHER CONDITIONS - Refer to this article when addressing a customer complaint related to a Base Audio head unit display which appears to have no display or a dim display (see image below) at or below freezing conditions.
• 10109761Sep 4, 2014Electrical system. PITSTOP: REMOTE START SYSTEM DIAGNOSTIC HOTLINE - When diagnosing remote start systems, refer to the table shown in this article for detailed information on applicable models, model year and system supplier; along with the applicable Hotline contact information and business hours.
• 10060178Sep 1, 2014Electrical system, Equipment. Summary to be provided on a future date.
• 10109738Aug 22, 2014Engine cooling. TSB: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC005) - This bulletin provides information related to extracting ?in use performance tracking? emissions data from the engine control unit (ECU) in certain vehicles sold in California.
• 10060168Aug 1, 2014Electrical system, Equipment. Summary to be provided on a future date.
• 10109691Jul 8, 2014Steering. TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - Rev 2 - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when turning the steering wheel left or right, while stopped. This condition may be caused by premature wear of the flexible coupling in the MDPS.
• 10109673Jun 25, 2014Engine, Equipment. PITSTOP: RESETTING CYLINDER BALANCE ADAPTATION VALUES - When addressing a cylinder balance concern on a vehicle equipped with a 2.4L GDI engine, it is important to note that the DTC may recur after replacement of any faulty component(s) and resetting adaptive values. See this Article for information on resetting cylinder balance adaptation values.
• 10109666Jun 20, 2014Equipment. TSB: TESTING A/C COMPRESSOR FUNCTION USING GDS - This bulletin provides information on a new procedure to test A/C compressor function using the GDS.
• 10109665Jun 11, 2014Steering, Equipment. TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when turning the steering wheel left or right, while stopped.
• 10109670Jun 6, 2014Equipment. PITSTOP: DIAGNOSING SIRIUS TRAFFIC ISSUES - This article provides diagnostic information in regards to specific Sirius traffic customer complaints, as detailed in this Article.
• 10109658May 22, 2014Engine cooling. PIT STOP: DTC P0456 AND CHARCOAL CANISTER LEAKS - When addressing a concern related to a DTC P0456 (Evaporative Emissions System ? Small Leak Detected), and an inspection of the vapor lines, connections and fuel cap reveal no abnormalities, closely inspect the mounting holes of the charcoal canister for visible cracks.
• 10109652May 22, 2014Equipment. TSB: 6 SPD A/T SOLENOID REPLACEMENT ? DTC P0741 - This bulletin provides information relating to the replacement of the Damper Clutch (D/C) Solenoid on 6-speed automatic transaxles with DTC P0741 (active or history), instead of replacing the transaxle. To reduce vehicle repair time, this procedure can be performed with the transaxle installed in the vehicle.
• 10109649May 22, 2014Steering. TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when turning the steering wheel left or right, while stopped. This condition may be caused by premature wear of the flexible coupling in the MDPS.
• 10109655May 19, 2014Fuel system. PIT STOP: GDI INJECTOR SPRAY TIP DEPOSITS - A design feature of vehicles equipped with a Gasoline Direct Injection (GDI) system is the placement of each fuel injector directly into the engine cylinder head assembly. Therefore, it is completely normal for the combustion process to create deposits on the injector spray tip surfaces.
• 10109650May 2, 2014Electrical system. TSB: INFORMATION COLLECTION RELATED TO ELECTRICAL CONCERNS - To enhance communication of dealer findings regarding electrical concerns, a photo collection warranty time reimbursement program is being implemented.
• 10060124May 1, 2014Equipment. Summary to be provided on a future date.

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