2021 Kia Sorento Hybrid Engine Problems
- Complaints
- 10about this part
- Share
- 48%of 21 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the engine of the 2021 Kia Sorento Hybrid, 48% of the 21 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Recall SA512 was previously completed on my vehicle. The problem is happening again. Since there are no open recalls, I am unable to get it fixed under the recall.”
NHTSA complaint #11673619, filed 2025-07“i have 2021 Kia Sorento Hybrid, which a regular message stating that it needs to refill inverter coolant fluid keeps coming up, even though the car coolants level is full. This is not a new problem for the all the Kia users that have this model. Also, Kia and their network of dealerships have known of this problem for over 1 yr and their standard answer is we know its a software program, and will get back to you once the software code is fixed . Basically, they are dismissing the complaints and issues from the car owners. …”
NHTSA complaint #11482634, filed 2022-09“For a few days ( especially if is a HOT day (over 80F) ) my 2021 Kia Sorento Hybrid with 15,421 miles on it displays a Refill Inverter Coolant message. I checked the coolant level and is OK. After my research, it seems that the factory put the wrong Blue inverter coolant instead Red (all other KIA hybrid cars have Red coolant) . I found out that there is a KIA Technical Service Bulletin SA515 that addresses this issue. Called a few dealers in GA and I have been told that they need the cars for 7-10 days for investigation. Why???? when there is a Service Bulletin.. …”
NHTSA complaint #11593293, filed 2024-06“I have a ‘21 Sorento hybrid. The refill inverter coolant warning light keeps coming on. The first time it happened was on a road trip. A local dealer told me to check coolant levels and when it was full, told me it was safe to drive. I had it looked at as soon as I got home. By that time, the light had gone off. They flushed and refill the coolant. It happened again within 3 weeks. I took it in again. The dealer inspected said nothing was wrong with vehicle. Safe to drive. Also said I was the second one of these they’d seen. They were told corporate is working on a fix. …”
NHTSA complaint #11462799, filed 2022-04“We had just received our Sorento back from being in the shop for 4 months due to being in an accident. Part of the repair work was to have the software updated and reprogrammed at a Kia dealership, which was completed. We picked up the car on Tuesday, Feb 15, 2022, and on Wednesday, Feb. 16, as we were traveling down hwy 27 in Lake Wales, FL, the alert began to ding and the hybrid warning came on, as well as other lights (I can't remember which ones). The car lost acceleration capability, but as we slowed and turned down another road, the car began to slightly accelerate very slowly. …”
NHTSA complaint #11452793, filed 2022-02Related service bulletins
- 11020869Jul 16, 2025TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING /REPLACEMENT FOR CLUSTER MESSAGE “REFILL INVERTER COOLANT” (SA515) - This bulletin has been revised…
- 11020593Jul 7, 2025TECHNICAL SERVICE BULLETIN: CONTINUOUS VARIABLE VALVE DURATION (CVVD) ACTUATOR OIL SEAL REPLACEMENT - This bulletin provides information to replace the Continuous Variable Valve…
- 11017109Apr 3, 2025TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of…
- 11014912Feb 28, 2025TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of…
Engine: other model years
Other parts of the 2021 Kia Sorento Hybrid
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About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology