2023 Kia Sorento Hybrid Engine Problems
- Complaints
- 13about this part
- Share
- 39%of 33 total for the year
- Median mileage
- 19,700miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 13 complaints about the engine of the 2023 Kia Sorento Hybrid, 39% of the 33 complaints for this model year. Where a mileage was given, the median is 19,700 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My vehicle died inThe middle of an extremely busy four lane road. A light came on That said to turn the car off immediately. The engine light and battery light flashed on. It sounds like the engine recall for the 22 and 21 hybrid sorento’s. I had to have the vehicle towed to the dealership, it is only 7 mos old.”
NHTSA complaint #11565469, filed 2024-01“I was driving home from work when I felt my car was in a limp like a previous problem I had except this time I had a check engine light come on. I was almost home and I had a check hybrid system pop up on my dash and the car basically stopped driving. Luckily I was on a side street. I had a p0171 code on both of my issues . I had it fixed about a month and half ago the first time but couldn't say what caused the issue.”
NHTSA complaint #11594602, filed 2024-06“2023 Kia Sorrento - The engine turned off while driving, leaving me stranded in the middle of a busy road in the first six months of ownership. The vehicle was towed, and the dealer was unable to reproduce it. On 01/12/24, the car leaked all the contents of the coolant system onto my driveway. The vehicle was towed, and the dealer later stated the radiator adapter had a small pebble that appeared to have bent some of the fins. The dealer said it was external forces, and they are not assuming liability. …”
NHTSA complaint #11567428, filed 2024-01“Critical Issue: Gasoline leaks into engine. That causes increasing engine oil level significantly and mixed with engine oil. I dropped off me car (mileage: 11731) at Kia Pro in Glendale, CA on 5/1/2025 as soon as I confirmed that engine oil level exceeds the maximum (twice of max) and smelled Gasoline from the dipstick. The service advisor and a tech confirmed that the excessive engine oil level and gasoline smell. However, they refused to repair it under warranty because they don't see any physical leaks and error codes. …”
NHTSA complaint #11658457, filed 2025-05“While driving on Oregon I-205 south bound received a refill inverter coolant warning. I was on my way to the dealer for other issues and decided to let the dealer fix it. About five miles down the freeway I began to lose power. I was in the center lane and had to move over two lanes of traffic while losing more power. Luckily I made it across with the help of a few understanding drivers and many horn honkers so there was no accident. I turned off the engine and called Kia roadside assistance. …”
NHTSA complaint #11549499, filed 2023-10Related service bulletins
- 11029043Feb 20, 2026TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: AEWP INSPECTION AND REPLACEMENT (SC325) - This bulletin has been revised to include additional information…
- 11014236Feb 7, 2025TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: AEWP INSPECTION AND REPLACEMENT (SC325) - This bulletin provides information to inspect and, if necessary, replace the…
- 11013791Feb 6, 2025Voluntary emissions service campaign: sc325_stkr: completion label/sticker
- 11013786Feb 6, 2025Voluntary emissions service campaign: sc325_poc: proof of correction card
- 11013779Feb 6, 2025VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC325) - This document is the owner notification advising that Kia conducting Voluntary Emissions Service Campaign…
- 11013789Feb 4, 2025VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC325) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the…
- 11013772Feb 4, 2025VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC325) - This document is the announcement to the dealer Parts and Service managers advising that Kia…
- 11013770Feb 4, 2025VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC325) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary…
Engine: other model years
Other parts of the 2023 Kia Sorento Hybrid
10 complaintsElectrical system
8 complaintsTransmission and drivetrain
6 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsOther or unknown
3 complaintsBody and structure
3 complaintsBrakes
2 complaintsLane departure
2 complaintsExterior lighting
1 complaintsForward collision avoidance
1 complaintsSeat belts
1 complaintsSteering
1 complaints
← All problems reported for the 2023 Kia Sorento Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology