2023 Kia Sorento Hybrid Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 4about this part
- Share
- 12%of 33 total for the year
- Median mileage
- 900miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 4 complaints about the visibility of the 2023 Kia Sorento Hybrid, 12% of the 33 complaints for this model year. Where a mileage was given, the median is 900 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I purchased my Kia Sorrento several months ago and the windshield has chipped or cracked at least four times in that period when traveling at high speeds on the freeway. I contacted the Kia Dealership and Kia Customer Service and they have not responded to my request for assistance.”
NHTSA complaint #11503691, filed 2023-01“I was driving my 2023 Kia Sorento on the I-5 freeway going about 70 MPH when the front-half of the panoramic sunroof spontaneously shattered and dropped glass into the cabin of the car. There was no debris, falling objects, or any other event to cause the glass the break. We were at a wide open area of the freeway with no overpasses and not much traffic around us. It had been almost freezing in the morning, but a very sunny day. We were traveling at about 4:30 PM pacific time on Oct. 28.”
NHTSA complaint #11552503, filed 2023-10“The contact owns a 2023 Kia Sorento Hybrid. The contact stated that while the vehicle was parked in the garage, the windshield cracked from the top to the base on the passenger's side. The contact stated that there was no indication of an external cause for the failure. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 900.”
NHTSA complaint #11521649, filed 2023-05, 900 miles“On passenger side interior between glove box and dashboard, there is a textured, metallic trim plate that during a sunny mid day, casts a reflection on the passenger side window over the top of the where the passenger side rear view mirror is.”
NHTSA complaint #11688202, filed 2025-09Related service bulletins
- 11036628Aug 28, 2026TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin…
- 10238225Jun 26, 2023TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin…
Visibility (wipers, defrost, mirrors): other model years
Other parts of the 2023 Kia Sorento Hybrid
13 complaintsFuel system
10 complaintsElectrical system
8 complaintsTransmission and drivetrain
6 complaintsOther or unknown
3 complaintsBody and structure
3 complaintsBrakes
2 complaintsLane departure
2 complaintsExterior lighting
1 complaintsForward collision avoidance
1 complaintsSeat belts
1 complaintsSteering
1 complaints
← All problems reported for the 2023 Kia Sorento Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology