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Kia Sorento HybridModel year report

2023 Kia Sorento Hybrid Problems

Complaints
33filed with NHTSA
Median mileage
19,700miles, 5 complaints with mileage
Recalls
2campaigns on record
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA crash rating
—no overall rating published
EPA fuel economy
37 mpgcombined, 1.6L 4-cyl · hybrid FWD · 39 city / 35 hwy

Sources: NHTSA records for the 2023 Kia Sorento Hybrid (complaints, recalls, investigations), EPA fuel economy. Report an error

NHTSA recorded 33 consumer complaints for the 2023 Kia Sorento Hybrid. The part named most often is engine, with 13 complaints (39% of the total), followed by fuel system (10) and electrical system (8). 5 of the complaints include a mileage, and 80% of those were filed for vehicles with under 50,000 miles; the median is 19,700 miles. Of all complaints, 1 involved a crash, 4 an injury, according to the filers. NHTSA lists 2 recall campaigns and 47 technical service bulletins for this model year. Engine complaints overlap with 8 technical service bulletins filed under the same part. Fuel system complaints overlap with 2 technical service bulletins filed under the same part.

Not compared (fewer than 3 comparable model years). Model years 2008–2023 of the same vehicle that have at least 25 complaints are compared, and a model needs at least 3 of them.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Forward collision avoidance (1), Seat belts (1), Steering (1), Vehicle speed control (1).

Example complaints

Engine: “My vehicle died inThe middle of an extremely busy four lane road. A light came on That said to turn the car off immediately. The engine light and battery light flashed on. It sounds like the engine recall for the 22 and 21 hybrid sorento’s. I had to have the vehicle towed to the dealership, it is only 7 mos old.”

NHTSA complaint #11565469, filed 2024-01

Fuel system: “While I am driving and try to give the car gas to speed up quickly it loses all power and won’t go faster, to speed up I would have to slow down and slowly gain up to the desired speed. It gave me a warning message that I need to park and charge the battery. I don’t have a spot to charge the battery.”

NHTSA complaint #11640108, filed 2025-02

Electrical system: “I was driving down the highway when my vehicle shut off with no warning and the parking break engaged. I was stuck in the travel lane with cars flying by me going 50 plus MPH. My vehicle has 7000 miles on it. According to KIA the hybrid battery failed and they don’t know why. KIA has been no help and as far as I know they are not looking into this issue. Upon further research there has been multiple instances where this hybrid model has just shut down while the vehicle is moving and KIA has been unable to resolve the issue. Myself and my children could have been severely injured or killed. …”

NHTSA complaint #11576334, filed 2024-03

Transmission and drivetrain: “Critical Issue: Gasoline leaks into engine. That causes increasing engine oil level significantly and mixed with engine oil. I dropped off me car (mileage: 11731) at Kia Pro in Glendale, CA on 5/1/2025 as soon as I confirmed that engine oil level exceeds the maximum (twice of max) and smelled Gasoline from the dipstick. The service advisor and a tech confirmed that the excessive engine oil level and gasoline smell. However, they refused to repair it under warranty because they don't see any physical leaks and error codes. …”

NHTSA complaint #11658457, filed 2025-05

Mileage when problems were reported

80% of the 5 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 5,000 and 25,000 miles.

40%0–1020%10–2520%25–500%50–7520%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (5 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 19,700 miles.

Complaints by year filed

This model year is less than 4 years old, so a trend is not meaningful yet.

202320241120252026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Fuel economy and running cost

EPA ratings for each 2023 Kia Sorento Hybrid version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
Sorento Hybrid AWD1.6L 4-cyl · hybrid6-speed automatic363334$1,950
Sorento Hybrid FWD1.6L 4-cyl · hybrid6-speed automatic393537$1,800

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2023 Kia Sorento Hybrid → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 47 on record; the latest 10 are shown.

See all 47 bulletins →

Other model years of the Kia Sorento Hybrid

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20254611,0002536Too new to compareToo new
20246—04–537—Too new
20233319,7002—37Not compared (fewer than 3 comparable model years)Too new
20221215,5004437—Not enough data
2021217,6502437—Falling

All Kia Sorento Hybrid model years

Frequently asked questions

How many NHTSA complaints does the 2023 Kia Sorento Hybrid have?

NHTSA recorded 33 consumer complaints for the 2023 Kia Sorento Hybrid as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2023 Kia Sorento Hybrid is reported most often?

Engine is named most often, in 13 complaints (39% of the total), followed by fuel system with 10.

Has the 2023 Kia Sorento Hybrid been recalled?

NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

What gas mileage does the 2023 Kia Sorento Hybrid get?

The EPA rates the 2023 Kia Sorento Hybrid (Sorento Hybrid FWD, 1.6L 4-cyl · hybrid) at 37 mpg combined, 39 city and 35 highway, with an estimated annual fuel cost of $1,800 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2023 Kia Sorento Hybrid reported?

Among the 5 complaints that include a mileage, the median is 19,700 miles and the middle half falls between 5,000 and 25,000 miles; 80% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.