Skip to content
Electrical systemPart report

2023 Kia Sorento Hybrid Electrical system Problems

Complaints
8about this part
Share
24%of 33 total for the year
Median mileage
25,000miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 8 complaints about the electrical system of the 2023 Kia Sorento Hybrid, 24% of the 33 complaints for this model year. Where a mileage was given, the median is 25,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My vehicle died inThe middle of an extremely busy four lane road. A light came on That said to turn the car off immediately. The engine light and battery light flashed on. It sounds like the engine recall for the 22 and 21 hybrid sorento’s. I had to have the vehicle towed to the dealership, it is only 7 mos old.”

NHTSA complaint #11565469, filed 2024-01

“I was driving down the highway when my vehicle shut off with no warning and the parking break engaged. I was stuck in the travel lane with cars flying by me going 50 plus MPH. My vehicle has 7000 miles on it. According to KIA the hybrid battery failed and they don’t know why. KIA has been no help and as far as I know they are not looking into this issue. Upon further research there has been multiple instances where this hybrid model has just shut down while the vehicle is moving and KIA has been unable to resolve the issue. Myself and my children could have been severely injured or killed. …”

NHTSA complaint #11576334, filed 2024-03

“The contact owns a 2023 Kia Sorento. The contact stated that while driving approximately 40 MPH on several occasions, the vehicle stalled after the battery became drained. The vehicle was able to restart each time after waiting for the battery to recharge. The vehicle was taken to two different dealers on three occasions. During the first two visits, the dealer was unable to duplicate the failure. On the third visit, the failure was duplicated, but the dealer was unable to provide a cause for the failure. …”

NHTSA complaint #11718445, filed 2026-02, 25,000 miles

“The contact owns a 2023 Kia Sorento Hybrid. The contact stated that while driving at various speeds, a loud and squeaky noise was intermittently coming from the driver's side cabin. The Highway Driving Assist (HDA) system warning message was illuminated. The vehicle was taken to a local dealer, where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,000.”

NHTSA complaint #11512882, filed 2023-03, 5,000 miles

“The contact owns a 2023 Kia Sorento. The contact stated that while stopped at a light or making a left or right turn, while depressing the accelerator pedal, the vehicle failed to respond. The contact stated that seconds later, the vehicle responded, and the vehicle hesitated and moved forward independently. The contact stated that during the failure, there was a vibration coming from the rear passenger’s side wheel, and the vehicle lost motive power while driving. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. …”

NHTSA complaint #11773979, filed 2026-10, 95,000 miles

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2025920%
2024117%
2023824%
2022433%
20211048%

Other parts of the 2023 Kia Sorento Hybrid

Engine
13 complaintsFuel system
10 complaintsTransmission and drivetrain
6 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsOther or unknown
3 complaintsBody and structure
3 complaintsBrakes
2 complaintsLane departure
2 complaintsExterior lighting
1 complaintsForward collision avoidance
1 complaintsSeat belts
1 complaintsSteering
1 complaints

← All problems reported for the 2023 Kia Sorento Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology