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Electrical systemPart report

2025 Kia Sorento Hybrid Electrical system Problems

Complaints
9about this part
Share
20%of 46 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 9 complaints about the electrical system of the 2025 Kia Sorento Hybrid, 20% of the 46 complaints for this model year. 2 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“1. I'm not sure what component or system malfunctioned. The dealership has said something different every time it's had to be taken in. The first time they said it could have been the dip stick. The second time they said they didn't know but did an update to the car's system. Last week, was the third time we've had to take it in and they said they are doing an oil change and replacing the air intake hose assy, GDI fuel pump, High pressure fuel pump, valve cover assy, oil filter and oil but didn't say if this would fix the issue. 2. …”

NHTSA complaint #11717334, filed 2026-02

“Wireless cell phone charging pad causes phone to overheat. I have tried other vehicles (Ford Explorer) and this had no detrimental effect on cell phone. As well as heating the cell phone (Apple iPhone 16) it also doesn’t charge the phone. I have also tried other cell phones (Apple iPhone 16 and 14) and same issues were presented. The safety issue is the inability to charge the cell phone reliably as well as the very hot condition caused to the cell phone. I purchased this vehicle new in July 2025 and I realized the issue almost immediately. …”

NHTSA complaint #11748874, filed 2026-07

“Was driving home from work, and suddenly all the indicator lights came on on the dash, (check engine, warring lights, indicator that the battery was critically low, etc etc.) the car notified me to safely pull off the road. I pulled off the road in limp mode, the engine would not engage when pedal was pressed, and then lost power. I was stuck in the middle of the lane on a side road in park. I turned the car off, then turned it back on and let it idle for a bit thinking it may be the battery (which is new). After several minutes drove it home and have not had any other issues. …”

NHTSA complaint #11713723, filed 2026-01

“Driving on highway car would suddenly lose power.it has happened 7 times. 4 times the car told you to get off road pull to sideband leave engine running to have battery recharge.after doing this sometimes it would allow you to continue.not always sometimes would continue to have no power. car has been to 2 dealerships nothing resolved yet. they tell me to wait.”

NHTSA complaint #11680885, filed 2025-08

“Incident #1: Car suddenly and without warning had complete loss of power, with gas engine shutting off and only using battery power. Car was traveling at 45mph in morning traffic. Pedal was pushed to the floor, but car would only go a maximum of 20mph. Warning dash lights then appeared saying Hybrid Malfunction/Pull Over Immediately/Turn off car . I was able to pull off road and turn off car and then turn back on. Car ran normally the 2 miles back home. …”

NHTSA complaint #11715726, filed 2026-02

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2025920%
2024117%
2023824%
2022433%
20211048%

Other parts of the 2025 Kia Sorento Hybrid

Engine
24 complaintsTransmission and drivetrain
18 complaintsFuel system
16 complaintsOther or unknown
10 complaintsVehicle speed control
4 complaintsAir bags
1 complaintsEngine cooling
1 complaintsLane departure
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints

← All problems reported for the 2025 Kia Sorento Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology