2025 Kia Sorento Hybrid Problems
Compared with other Kia Sorento Hybrid years
Too new to compare
- Model years are compared once their first three years of complaints are in; the 2025 can be compared from 2028.
- Most reported part: Engine (24 complaints, median 13,693 mi).
- 2 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 46filed with NHTSA
- Median mileage
- 11,000miles, 5 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- 5 / 5stars overall, 2 rated versions
- EPA fuel economy
- 36 mpgcombined, 1.6L 4-cyl · hybrid FWD · 36 city / 36 hwy
Sources: NHTSA records for the 2025 Kia Sorento Hybrid (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 46 consumer complaints for the 2025 Kia Sorento Hybrid. The part named most often is engine, with 24 complaints (52% of the total), followed by transmission and drivetrain (18) and fuel system (16). 5 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 11,000 miles. Of all complaints, 1 involved a crash, 2 an injury, according to the filers. NHTSA lists 2 recall campaigns and 28 technical service bulletins for this model year. Transmission and drivetrain complaints overlap with 2 technical service bulletins filed under the same part.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine24 52%
- Fuel system16 35%
- Other or unknown10 22%
- Electrical system9 20%
- Vehicle speed control4 8.7%
- Air bags1 2.2%
- Engine cooling1 2.2%
- Lane departure1 2.2%
Example complaints
Engine: “My wife first drove the vehicle and started noticing intense fumes entering the cabin which required rolling down the windows. There were no alerts from the car at this time or engine lights. We checked to see if the exhaust got plugged and it was not. I later drove the car that same day and it would not accelerate when I tried to right turn onto a main road. The check engine light then popped on and loud alerting from the vehicle cause me to have to pull over and shut the vehicle off. …”
NHTSA complaint #11709405, filed 2026-01Transmission and drivetrain: “1. I'm not sure what component or system malfunctioned. The dealership has said something different every time it's had to be taken in. The first time they said it could have been the dip stick. The second time they said they didn't know but did an update to the car's system. Last week, was the third time we've had to take it in and they said they are doing an oil change and replacing the air intake hose assy, GDI fuel pump, High pressure fuel pump, valve cover assy, oil filter and oil but didn't say if this would fix the issue. 2. …”
NHTSA complaint #11717334, filed 2026-02Fuel system: “I am submitting this complaint to report two separate incidents involving a sudden and significant loss of acceleration in my vehicle while merging onto the freeway. These incidents created dangerous driving conditions and placed both myself and my children at risk. First Incident – July 2026 In July 2026, my vehicle experienced a sudden loss of acceleration while I was merging onto the freeway. I was traveling uphill in a single-lane merge area with no shoulder available to pull over safely. …”
NHTSA complaint #11770915, filed 2026-10Other or unknown: “In February, on my car that I had had for six months with less than 3500 miles on it, I was driving and got a “driver assist warning“ on my car and I no longer have the ability to apply gas to the car. Thankfully, I was able to pull over safely. I restarted the car and everything was fine. I called the dealership and they said it is probably a bad sensor and I made an appointment to bring in my card that Friday. They said that this was due to probably a dirty sensor due to it being snowing out. …”
NHTSA complaint #11736096, filed 2026-05Mileage when problems were reported
100% of the 5 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 2,300 and 16,386 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2025 Kia Sorento Hybrid. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Sorento Hybrid · SUV AWD | ★★★★★ | 4 / 4 | 5 | 5 | 4 · 15.9% risk |
| Sorento Hybrid · SUV FWD | ★★★★★ | 4 / 4 | 5 | 5 | 4 · 15.9% risk |
Driver aids listed by NHTSA for the 2025 model year: forward collision warning standard on some versions, lane departure warning standard, automatic emergency braking standard on some versions.
Neighbouring years: 2024: 4–5 stars overall; 2026: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2025 Kia Sorento Hybrid version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Sorento Hybrid AWD | 1.6L 4-cyl · hybrid | 6-speed automatic | 34 | 34 | 34 | $1,950 |
| Sorento Hybrid FWD | 1.6L 4-cyl · hybrid | 6-speed automatic | 36 | 36 | 36 | $1,850 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 26V046000Jan 26, 2026Electrical system › Instrument cluster/panelCovers: Kia Sorento Hybrid 2025–2026, Sorento 2025–2026, Sorento Phev 2025–2026 +8 more
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the…
- 25V006000Jan 13, 2025Electrical system › Body control module › SoftwareCovers: Kia Sorento Hybrid 2025, Sorento 2024–2025, Sorento Phev 2025
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these…
Recall details for the 2025 Kia Sorento Hybrid → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 28 on record; the latest 10 are shown.
- 11036628Aug 28, 2026Visibility (wipers, defrost, mirrors), Electrical system. TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a…
- 11034002Jun 3, 2026Body and structure. TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: REAR RH DOOR CURTAIN INSPECTION / REPLACEMENT (WTY043) - This bulletin provides information associated with the ‘Warranty Extension Program’…
- 11033217May 28, 2026Electrical system. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable…
- 11032905May 23, 2026Body and structure. WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY043) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid…
- 11032904May 23, 2026Body and structure. WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY043) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for…
- 11032903May 20, 2026Body and structure. WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY043) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign…
- 11032902May 20, 2026Body and structure. WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY043) - This document is the announcement to the dealer Parts and Service managers advising that Kia is extending the New…
- 11032901May 20, 2026Body and structure. WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY043) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to…
- 11031940Apr 24, 2026Electrical system. RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 1) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of…
- 11031906Apr 14, 2026Electrical system. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for…
Other model years of the Kia Sorento Hybrid
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2025 | 46 | 11,000 | 2 | 5 | 36 | Too new to compare | Too new |
| 2024 | 6 | — | 0 | 4–5 | 37 | — | Too new |
| 2023 | 33 | 19,700 | 2 | — | 37 | Not compared (fewer than 3 comparable model years) | Too new |
| 2022 | 12 | 15,500 | 4 | 4 | 37 | — | Not enough data |
| 2021 | 21 | 7,650 | 2 | 4 | 37 | — | Falling |
All Kia Sorento Hybrid model years
Frequently asked questions
How many NHTSA complaints does the 2025 Kia Sorento Hybrid have?
NHTSA recorded 46 consumer complaints for the 2025 Kia Sorento Hybrid as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2025 Kia Sorento Hybrid is reported most often?
Engine is named most often, in 24 complaints (52% of the total), followed by transmission and drivetrain with 18.
Has the 2025 Kia Sorento Hybrid been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2025 Kia Sorento Hybrid do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2025 Kia Sorento Hybrid 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2025 Kia Sorento Hybrid get?
The EPA rates the 2025 Kia Sorento Hybrid (Sorento Hybrid FWD, 1.6L 4-cyl · hybrid) at 36 mpg combined, 36 city and 36 highway, with an estimated annual fuel cost of $1,850 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2025 Kia Sorento Hybrid reported?
Among the 5 complaints that include a mileage, the median is 11,000 miles and the middle half falls between 2,300 and 16,386 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.