2024 Kia Sorento Hybrid Problems
Compared with other Kia Sorento Hybrid years
Too new to compare
- Model years are compared once their first three years of complaints are in; the 2024 can be compared from 2027.
- Most reported part: Engine (3 complaints).
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 6filed with NHTSA
- Median mileage
- —no mileage reported
- Recalls
- 0campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- 4–5 / 5stars overall, 4 rated versions
- EPA fuel economy
- 37 mpgcombined, 1.6L 4-cyl · hybrid FWD · 39 city / 35 hwy
Sources: NHTSA records for the 2024 Kia Sorento Hybrid (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 6 consumer complaints for the 2024 Kia Sorento Hybrid. The part named most often is engine, with 3 complaints (50% of the total), followed by brakes (2) and transmission and drivetrain (2). NHTSA lists 0 recall campaigns and 25 technical service bulletins for this model year.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine3 50%
- Brakes2 33%
- Electrical system1 17%
- Fuel system1 17%
Example complaints
Engine: “Purchased this vehicle last year, and less than a week into ownership developed a coolant leak. KIA determined the hybrid radiator leaking due to damage, such as a rock or related impact. While I didn't receive any warnings on the dash, there was noticeable coolant on the ground when parked and smell. I don't believe the level got low enough to trigger a warning or vehicle disabled by the computer. The front lower grille, which allows air to cool the hybrid radiator, creates a significant exposure of the radiator(s) due to manufacturer design. …”
NHTSA complaint #11661376, filed 2025-05Brakes: “All dashboard lights turned on and were orange during two separate instances. During both instances I went to brake and nothing happened. Eventually the brake finally engaged. On one of the instances the brakes took ~5 seconds to re-engage while coming to a traffic light stop. There were two pedestrians that I almost hit before they re-engaged.”
NHTSA complaint #11582040, filed 2024-04Electrical system: “We purchased the car around Thanksgiving of last year (2023). A month and a half after purchase, we noticed all the warning lights coming on all at once. When we reported the incident and safety concern with the Kia dealership, they claimed it would be okay and we had nothing to worry about until our service appointment in Mid-March. Today, my wife was driving with my mom in the car and the brakes completely failed while they were driving on a major highway. Fortunately they were able to pull the car into an embankment before going down a large hill into the valley. …”
NHTSA complaint #11573528, filed 2024-02Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2024 Kia Sorento Hybrid. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Sorento Hybrid · SUV AWD | ★★★★★ | 4 / 4 | 5 | 5 | 4 · 15.9% risk |
| Sorento Hybrid · SUV FWD | ★★★★★ | 4 / 4 | 5 | 5 | 4 · 15.9% risk |
| Sorento Hybrid · SUV AWD | ★★★★☆ | 4 / 4 | 5 | 5 | 4 · 15.9% risk |
| Sorento Hybrid · SUV FWD | ★★★★☆ | 4 / 4 | 5 | 5 | 4 · 15.9% risk |
Driver aids listed by NHTSA for the 2024 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.
Neighbouring years: 2025: 5 stars overall. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2024 Kia Sorento Hybrid version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Sorento Hybrid AWD | 1.6L 4-cyl · hybrid | 6-speed automatic | 36 | 33 | 34 | $1,950 |
| Sorento Hybrid FWD | 1.6L 4-cyl · hybrid | 6-speed automatic | 39 | 35 | 37 | $1,800 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2024 Kia Sorento Hybrid in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 25 on record; the latest 10 are shown.
- 11036628Aug 28, 2026Visibility (wipers, defrost, mirrors), Electrical system. TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a…
- 11034002Jun 3, 2026Body and structure. TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: REAR RH DOOR CURTAIN INSPECTION / REPLACEMENT (WTY043) - This bulletin provides information associated with the ‘Warranty Extension Program’…
- 11033217May 28, 2026Electrical system. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable…
- 11032905May 23, 2026Body and structure. WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY043) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid…
- 11032904May 23, 2026Body and structure. WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY043) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for…
- 11032903May 20, 2026Body and structure. WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY043) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign…
- 11032902May 20, 2026Body and structure. WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY043) - This document is the announcement to the dealer Parts and Service managers advising that Kia is extending the New…
- 11032901May 20, 2026Body and structure. WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY043) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage, to…
- 11031906Apr 14, 2026Electrical system. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for…
- 11030386Mar 26, 2026Electrical system. WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY042) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for…
Other model years of the Kia Sorento Hybrid
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2025 | 46 | 11,000 | 2 | 5 | 36 | Too new to compare | Too new |
| 2024 | 6 | — | 0 | 4–5 | 37 | — | Too new |
| 2023 | 33 | 19,700 | 2 | — | 37 | Not compared (fewer than 3 comparable model years) | Too new |
| 2022 | 12 | 15,500 | 4 | 4 | 37 | — | Not enough data |
| 2021 | 21 | 7,650 | 2 | 4 | 37 | — | Falling |
All Kia Sorento Hybrid model years
Frequently asked questions
How many NHTSA complaints does the 2024 Kia Sorento Hybrid have?
NHTSA recorded 6 consumer complaints for the 2024 Kia Sorento Hybrid as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2024 Kia Sorento Hybrid is reported most often?
Engine is named most often, in 3 complaints (50% of the total), followed by brakes with 2.
Has the 2024 Kia Sorento Hybrid been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2024 Kia Sorento Hybrid do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2024 Kia Sorento Hybrid 4–5 out of 5 stars overall, across 4 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2024 Kia Sorento Hybrid get?
The EPA rates the 2024 Kia Sorento Hybrid (Sorento Hybrid FWD, 1.6L 4-cyl · hybrid) at 37 mpg combined, 39 city and 35 highway, with an estimated annual fuel cost of $1,800 at 15,000 miles a year. Other engine and drive versions are rated differently.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.