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Fuel systemPart report

2023 Kia Sorento Hybrid Fuel system Problems

Complaints
10about this part
Share
30%of 33 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 10 complaints about the fuel system of the 2023 Kia Sorento Hybrid, 30% of the 33 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While I am driving and try to give the car gas to speed up quickly it loses all power and won’t go faster, to speed up I would have to slow down and slowly gain up to the desired speed. It gave me a warning message that I need to park and charge the battery. I don’t have a spot to charge the battery.”

NHTSA complaint #11640108, filed 2025-02

“I was driving home from work when I felt my car was in a limp like a previous problem I had except this time I had a check engine light come on. I was almost home and I had a check hybrid system pop up on my dash and the car basically stopped driving. Luckily I was on a side street. I had a p0171 code on both of my issues . I had it fixed about a month and half ago the first time but couldn't say what caused the issue.”

NHTSA complaint #11594602, filed 2024-06

“Critical Issue: Gasoline leaks into engine. That causes increasing engine oil level significantly and mixed with engine oil. I dropped off me car (mileage: 11731) at Kia Pro in Glendale, CA on 5/1/2025 as soon as I confirmed that engine oil level exceeds the maximum (twice of max) and smelled Gasoline from the dipstick. The service advisor and a tech confirmed that the excessive engine oil level and gasoline smell. However, they refused to repair it under warranty because they don't see any physical leaks and error codes. …”

NHTSA complaint #11658457, filed 2025-05

“While driving on Oregon I-205 south bound received a refill inverter coolant warning. I was on my way to the dealer for other issues and decided to let the dealer fix it. About five miles down the freeway I began to lose power. I was in the center lane and had to move over two lanes of traffic while losing more power. Luckily I made it across with the help of a few understanding drivers and many horn honkers so there was no accident. I turned off the engine and called Kia roadside assistance. …”

NHTSA complaint #11549499, filed 2023-10

“While slowing from cruising speed to around 5 MPH, give or take, and pressing on the accelerator, the vehicle will not respond/accelerate for up to 1 second. This is dangerous because you don't know when the vehicle will respond and if you'll have the acceleration. My assumption is this is a symptom of the hybrid system trying to determine the best mode of propulsion - gas, electric only or a combination of both. We've taken it to the dealer and we were told this is how hybrid systems work. We've owned Toyota hybrid systems and we know this is not normal. …”

NHTSA complaint #11625375, filed 2024-11

Related service bulletins

Fuel system: other model years

YearComplaintsShare of year
20251635%
2024117%
20231030%
202218%
2021210%

Other parts of the 2023 Kia Sorento Hybrid

Engine
13 complaints
Electrical system
8 complaints
Transmission and drivetrain
6 complaints
Visibility (wipers, defrost, mirrors)
4 complaints
Other or unknown
3 complaints
Body and structure
3 complaints
Brakes
2 complaints
Lane departure
2 complaints
Exterior lighting
1 complaints
Forward collision avoidance
1 complaints
Seat belts
1 complaints
Steering
1 complaints

← All problems reported for the 2023 Kia Sorento Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology